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Primark - East Kilbride

Unit 4 Plaza Shopping Centre, Cornwall Street, East Kilbride, South Lanarkshire, G74 1LW

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Cornwall Street.
    • The name of the car park is East Kilbride Car Park 2.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 725cm.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available on this floor includes: stools.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located round to the rear right of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 120m.
    • The most accessible route to the fitting room has step-free level access and narrow walkways.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The width of the opening is 86cm.
    • Internally the door has a low visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 232cm (width) x 205cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 48cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 107cm and 142cm from the floor.
    • The walls and floor have a medium visual contrast.

Standard Fitting Room

  • The fitting room surveyed is located round to the rear right of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 120m.
  • The most accessible route to the fitting room has step-free level access and narrow walkways.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 80cm.
  • The following is available in the fitting room: a coat hook and a bench seat.

Checkouts

  • The checkout area is located at the rear of the store.
  • There is step-free level access to the checkout area.
  • The venue has a designated accessible till point and standard checkouts.
  • The designated accessible till point is located to the left end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.