You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • The name of the nearest car park is is the Harvey Centre Multistorey Car Park.
  • View information on Harvey Centre Multistorey Car Park (opens new tab) .
  • The nearest train station is Harlow Town.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0 and 1 can be accessed via a standard lift, stairs and escalator.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Public Car Parks View
  • There is a public car park located in the Harvey Centre.
  • The name of the car park is Harvey Centre car park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Harvey Centre). Skip to the next section.

Entrance (Harvey Centre)

• This entrance is located within the Harvey Centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 250cm.
• There is step-free level access as you enter.

You are on Entrance (Broad Walk). Skip to the next section.

Entrance (Broad Walk)

• This entrance is located on Broad Walk.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 132cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches and stools.

You are on Fitting Room with Adaptations (Floor 0 - Any Gender). Skip to the next section.

Fitting Room with Adaptations (Floor 0 - Any Gender)

Collapse all Expand all

• Access View
  • The fitting room surveyed is located in the any gender fitting room on floor 0.
  • The fitting room surveyed is for any gender.
  • The distance from the fitting room entrance is 4m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 157cm.
• Dimensions and Features View
  • The dimensions of the fitting room are 157cm (width) x 325cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 50cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is one coat hook.
  • The coat hook is 106cm from the floor.
  • The walls and floor have a high visual contrast.

You are on Standard Fitting Room (Floor 0 - Any Gender). Skip to the next section.

Standard Fitting Room (Floor 0 - Any Gender)

• The fitting room surveyed is located to the left after Harvey Centre entrance .
• The fitting room surveyed is for any gender.
• The distance from the Harvey Centre entrance is 30m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 78cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Fitting Room with Adaptations (Floor 0 - Women). Skip to the next section.

Fitting Room with Adaptations (Floor 0 - Women)

Collapse all Expand all

• Access View
  • The fitting room surveyed is located within the female only changing room.
  • The fitting room surveyed is female only.
  • The distance from the fitting room entrance is 4m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 163cm.
• Dimensions and Features View
  • The dimensions of the fitting room are 198cm (width) x 110cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a low visual contrast.
  • The dropdown rails have varying visual contrasts.
  • There is a seat/stool available.
  • The seat/chair is 50cm from the floor.
  • There is no assistance bell.
  • There is no emergency alarm.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 106cm and 141cm from the floor.
  • The walls and floor have a high visual contrast.

You are on Standard Fitting Room (Floor 0 - Women). Skip to the next section.

Standard Fitting Room (Floor 0 - Women)

• The fitting room surveyed is located to the left as you enter the store via the Harvey Centre entrance.
• The fitting room surveyed is female only.
• The distance from the Harvey Centre entrance is 30m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 78cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located to the left after Broad Walk entrance.
• There is step-free level access to the checkout area.
• The venue has a designated accessible till point and standard checkouts.
• The designated accessible till point is located on the left end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess and a portable payment machine.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 91cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left after the Broad Walk entrance.
• The distance from the Broad Walk entrance is 22m.
• The most accessible route to the lift has step-free level access.
• Floor 0 and 1 are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, a low colour contrast and Braille markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 143cm.
• The internal dimensions of the lift are 168cm (width) x 215cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the left after the Broad Walk entrance.
• Floor 0 and 1 are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right after the Broad Walk entrance.
• Floor 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: stools.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located to the right of the lift.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess and a portable payment machine.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 91cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• Lighting levels are adjustable.