Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and a public car park nearby.
- The name of the nearest car park is Trinity Centre.
- The nearest train station is Leeds Central.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- All floors (floors 0 to 2) can be accessed via a standard lift, stairs and escalator.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: wheeled baskets.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Lower Basinghall Street.
- The Blue Badge bays are clearly marked.
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Public Car Parks
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- There is a public car park located on New Station Street.
- The name of the car park is Trinity Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Floor 0)
- This entrance is located on the ground level of the Trinity Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- The width of the opening is 630cm.
- There is step-free level access as you enter.
Entrance (Floor 1)
- This entrance is located on the first floor of the Trinity Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- The width of the opening is 630cm.
- There is step-free level access as you enter.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
Fitting Room with Adaptations (Floor 0)
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Access
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- The fitting room surveyed is located on floor 0 to the right side of the store, within the standard fitting room.
- The fitting room surveyed is female only.
- The distance from the floor 0 entrance is 35m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is no signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 92cm.
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Dimensions and Features
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- The dimensions of the fitting room are 203cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a low visual contrast.
- The dropdown rails have a low visual contrast.
- There is a seat/stool available.
- The seat/chair is 45cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 105cm and 142cm from the floor.
- The walls and floor have a medium visual contrast.
Standard Fitting Room (Floor 0)
- The fitting room surveyed is located on floor 0, to the right of the store.
- The fitting room surveyed is female only.
- The distance from the floor 0 entrance is 35m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 65cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts (Floor 0)
- The checkout area is located on the left side of the store, ahead from the lifts.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess and a portable payment machine.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 91cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
Lift
- The lift surveyed is located in the centre of the store.
- The distance from the floor 0 entrance is 20m.
- The most accessible route to the lift has step-free level access.
- All floors (floors 0 to 2) are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 170cm (width) x 223cm (depth).
- The internal lift control buttons have a high visual contrast and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a list of floor services/facilities.
- There are other lifts available at this location which are of a similar size.
Escalators
- The escalators surveyed are located in the centre of the store.
- All floors (floors 0 to 2) are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
Stairs
- The stairs surveyed are located in the rear left corner of the store.
- All floors (floor 0 to 2) can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
Shop Floor (Floor 1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
Fitting Room with Adaptations (Floor 1)
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Access
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- The fitting room surveyed is located on floor 1 at the rear left of the store, within the standard fitting room.
- The fitting room surveyed is for any gender.
- The distance from the lifts is 35m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is no signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 91cm.
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Dimensions and Features
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- The dimensions of the fitting room are 207cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 46cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 107cm and 143cm from the floor.
- The walls and floor have a high visual contrast.
Standard Fitting Room (Floor 1)
- The fitting room surveyed is located on floor 1, at the rear left of the store.
- The fitting room surveyed is for any gender.
- The distance from the lifts is 35m.
- The most accessible route to the fitting room has step-free level access and narrow walkways.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 66cm.
- The following is available in the fitting room: a mirror and a bench seat.
Checkouts (Floor 1)
- The checkout area is located to the left side of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located at the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess and a portable payment machine.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 91cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
Shop Floor (Floor 2)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
Fitting Room with Adaptations (Floor 2)
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Access
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- The fitting room surveyed is located at the front of the store, within the standard fitting room.
- The fitting room surveyed is male only.
- The distance from the lifts is 10m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a low visual contrast.
- The width of the opening is 87cm.
- Internally the door has a medium visual contrast.
- There is a locking handle.
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Dimensions and Features
View
- The dimensions of the fitting room are 205cm (width) x 274cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 46cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- The walls and floor have a high visual contrast.
Standard Fitting Room (Floor 2)
- The fitting room surveyed is located on floor 2, at the front of the store.
- The fitting room surveyed is for any gender.
- The distance from the lifts is 10m.
- The most accessible route to the fitting room has step-free level access and narrow walkways.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 66cm.
- The following is available in the fitting room: a mirror and a bench seat.
Checkouts (Floor 2)
- The checkout area is located on floor 2, to the left of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
