You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The nearest parking is located off Almondvale Boulevard.
  • View information on The Centre Livingston Car Park 1 (opens new tab) .
  • The nearest train station is Livingston South.
  • The nearest bus station is Livingston Centre Bus Terminal.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0, 1 and 2 can be accessed via a standard lift, stairs and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: audio (on request), Braille (on request), voice recognition CD (on request), different languages (on request), Makaton (on request) and large print (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: equality training.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located off Almondvale Boulevard.
  • The name of the car park is The Centre Livingston Car Park 1.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the store.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There may be background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches.

You are on Fitting Room with Adaptations (Floor 0 - Any Gender). Skip to the next section.

Fitting Room with Adaptations (Floor 0 - Any Gender)

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• Access View
  • The fitting room surveyed is located to the rear left of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 80m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 105cm.
  • There is a hook lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 230cm (width) x 206cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 142cm from the floor.
  • The walls and floor have a medium visual contrast.

You are on Fitting Room with Adaptations (Floor 0 - Female). Skip to the next section.

Fitting Room with Adaptations (Floor 0 - Female)

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• Access View
  • The fitting room surveyed is located to the rear left of the store.
  • The fitting room surveyed is female only.
  • The distance from the entrance is 80m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 105cm.
  • There is a hook lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 230cm (width) x 206cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 47cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 142cm from the floor.
  • The walls and floor have a medium visual contrast.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located to the rear left of the store.
• The fitting room surveyed is for any gender.
• The distance from the entrance is 80m.
• The most accessible route to the fitting room has step-free level access and narrow walkways.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 79cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located to the rear left of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located to the left end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is under 120cm and the width at each turn is at least 150cm.
• The height of the payment counter is 92cm.
• There is a lowered section at the counter.
• The height of the lowered section is 77cm.
• The counter has glazed screens which may affect the ability of someone to lip read.
• There is not a hearing assistance system.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located round to the left as you enter.
• The distance from the entrance is 55m.
• The most accessible route to the lift has step-free level access.
• Floors 0, 1 and 2 are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 140cm.
• The internal dimensions of the lift are 154cm (width) x 212cm (depth).
• The internal lift control buttons have tactile markings, a low visual contrast and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, an audible announcer, a list of floor services/facilities, a visual floor indicator and a hearing assistance alarm system.

You are on Entrance (Customer Stairs). Skip to the next section.

Entrance (Customer Stairs)

• This entrance is located at the rear right of the store.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors .
• The width of the opening is 178cm.
• There is a second set of double manual doors.
• The second set of doors are permanently held open.
• The width of the opening is 165cm.
• There is step-free level access as you enter.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located through to the rear right of the store.
• Floors 0, 1 and 2 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the right of the store.
• Floors 0, 1 and 2 are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches and stools.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located on floor 1, to the left from the lift.
• There is step-free level access to the checkout area.
• The venue has a designated accessible till point and standard checkouts.
• The designated accessible till point is located to the left end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is under 120cm and the width at each turn is at least 150cm.
• The height of the payment counter is 93cm.
• There is a lowered section at the counter.
• The height of the lowered section is 78cm.
• The counter has glazed screens which may affect the ability of someone to lip read.
• There is not a hearing assistance system.

You are on Shop Floor (Floor 2). Skip to the next section.

Shop Floor (Floor 2)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches.

You are on Checkouts (Floor 2). Skip to the next section.

Checkouts (Floor 2)

• The checkout area is located on floor 2, to the right from the lift.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located to the left end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
• The height of the payment counter is 91cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The counter has glazed screens which may affect the ability of someone to lip read.
• There is not a hearing assistance system.

You are on Parent and Baby Room / Feeding Room (Floor 2). Skip to the next section.

Parent and Baby Room / Feeding Room (Floor 2)

• The room surveyed is located through to the rear right of floor 2.
• The most accessible route to the room has step-free level access, a lift and manual doors.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 89cm.
• There is a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a push tap.
• The room has a nappy/incontinence items bin.
• Seating available in the room includes: chairs without armrests.
• The walls and floor have a medium visual contrast.

You are on Toilet with Adaptations (Floor 2 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 2 - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located through to the rear right of the second floor.
  • The most accessible route to the toilet has a lift, step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 238cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 175cm (from the side of the toilet pan).
  • There is a push button flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 98cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 101cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.

You are on Shower with Adaptations (Floor 2 - Toilet with Adaptations). Skip to the next section.

Shower with Adaptations (Floor 2 - Toilet with Adaptations)

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• Access View
  • The shower surveyed is located through to the rear right of floor 2.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The grab rail has a medium visual contrast.
  • The dropdown rails have a medium visual contrast.
  • There is no emergency alarm for the shower.

You are on Standard Toilet Facilities (Floor 2). Skip to the next section.

Standard Toilet Facilities (Floor 2)

• The male and female standard toilet facilities were surveyed.
• The toilets are located through to the rear right of floor 2.
• The most accessible route has a lift, step-free level access and manual doors.
• There is step-free level access into the toilets.
• There is pictorial and written text signage on or near the door.
• Internally the door has a high visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
• The wash basin has a push tap.