Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest parking is located off West Hamilton Street (A721).
- View information on Motherwell Shopping Centre - South Car Park (opens new tab) .
- The nearest train station is Motherwell.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request), different languages (on request), Braille (on request), Makaton (on request), audio (on request) and voice recognition CD (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Public Car Parks
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- There is a public car park located off West Hamilton Street (A721).
- The name of the car park is Motherwell Shopping Centre - South Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 131cm.
- The doors have a medium visual contrast.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some aisles are obstructed by pillars.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: sofas and benches.
Standard Fitting Room (Any Gender)
- The fitting room surveyed is located to the rear right of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 65m.
- The most accessible route to the fitting room has narrow walkways and step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 71cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts
- The checkout area is located to the right of the store.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 82cm.
- The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.