Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and a public car park nearby.
- The name of the nearest car park is Scott Street Car Park.
- View information on Scott Street Car Park (opens new tab) .
- The nearest train station is Perth.
- The nearest bus station is Perth Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Floors 0 and 1 can be accessed via a standard lift, stairs and escalator.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: voice recognition CD (on request), audio (on request), different languages (on request), Makaton (on request), Braille (on request) and large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Autism Awareness.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Scott Street.
- The Blue Badge bays are clearly marked and signposted.
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Public Car Parks
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- There is a public car park located off Scott Street.
- The name of the car park is Scott Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (High Street)
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 140cm.
- The doors have a medium visual contrast.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
- Beyond the entrance slope there is a slope with a very easy incline which runs down throughout the ground floor from the High Street entrance at the front to the St John's Shopping Centre entrance at the rear.
Entrance (St John's Shopping Centre)
- This entrance is located at the rear of the store.
- The entrance area is clearly signed.
- There is step-free access via a very easy slope at the entrance.
- There is an opening without doors.
- There is step-free access via a very easy slope as you enter.
Shop Floor (Floor 0)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: benches and stools.
Fitting Room with Adaptations (Floor 0)
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Access
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- The fitting room surveyed is located to the right of floor 0, across from the checkouts.
- The fitting room surveyed is for any gender.
- The distance from the High Street entrance is 70m.
- The most accessible route to the fitting room has a very easy slope.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 95cm.
- There is a hook lock.
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Dimensions and Features
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- The dimensions of the fitting room are 226cm (width) x 206cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 45cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 118cm and 142cm from the floor.
- The walls and floor have a medium visual contrast.
Standard Fitting Room (Floor 0)
- The fitting room surveyed is located to the right of floor 0, across from the checkouts.
- The fitting room surveyed is for any gender.
- The distance from the High Street entrance is 70m.
- The most accessible route to the fitting room has a very easy slope.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 112cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Toilet with Adaptations (Floor 0 - Fitting Rooms)
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Access
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- The toilet surveyed is located to the right of the store, just inside the fitting rooms area.
- The distance from the High Street entrance is 75m.
- The most accessible route to the toilet has a very easy slope and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 82cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
Standard Toilet Facilities (Floor 0 - Fitting Rooms)
- The male and female standard toilet facilities were surveyed.
- The toilets are located to the right of the store, just inside the fitting rooms area.
- The distance from the High Street entrance is 75m.
- The most accessible route has a very easy slope.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- Internally the door has a low visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
Checkouts (Floor 0)
- The checkout area is located to the left of the store.
- There is step-free access via a very easy slope to the checkout area.
- The venue has a designated accessible till point and standard checkouts.
- The designated accessible till point is located to the left end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
- The height of the payment counter is 93cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
Lift
- The lift surveyed is located to the right of the store.
- The distance from the High Street entrance is 39m.
- The most accessible route to the lift has a very easy slope.
- Floors 0 and 1 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have Braille markings and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 154cm (width) x 212cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
Escalators
- The escalators surveyed are located to the right as you enter from the High Street entrance.
- Floors 0 and 1 are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
Stairs
- The stairs surveyed are located to the right of the store, near the fitting rooms.
- Floors 0 and 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
Shop Floor (Floor 1)
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns in the venue have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: stools.
Checkouts (Floor 1)
- The checkout area is located on floor 1, to the rear right from the lift.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located to the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
- The height of the payment counter is 91cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
