You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking and a public car park nearby.
  • The name of the nearest car park is Euro Car Parks.
  • The nearest train station is Preston.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floor 0 and 1 can be accessed via a standard lift, stairs and escalator.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is not a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located on Charnley Street.
  • The Blue Badge bays are clearly marked and signposted.
• Public Car Parks View
  • There is a public car park located on St. Winifrid Street.
  • The name of the car park is St. Winifrid Street Euro Car Park.
  • Designated Blue Badge parking bays are not available in the car park.

You are on Entrance (Fishergate Entrance). Skip to the next section.

Entrance (Fishergate Entrance)

• This entrance is located to the front of the store.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open away from you.
• The width of the opening is 140cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Fishergate Shopping Centre). Skip to the next section.

Entrance (Fishergate Shopping Centre)

• This entrance is located to the left hand side of the store.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 630cm.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located on floor 0 to the left of the Fishergate entrance, within the standard fitting room.
  • The fitting room surveyed is for any gender.
  • The distance from the Fishergate entrance is 39m.
  • The most accessible route to the fitting room has step-free level access and narrow walkways.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 114cm.
• Dimensions and Features View
  • The dimensions of the fitting room are 233cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have varying visual contrasts.
  • There is a seat/stool available.
  • The seat/chair is 45cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 141cm from the floor.
  • The walls and floor visual contrast varies between low and high.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located to the right of the Fishergate entrance.
• The fitting room surveyed is for any gender.
• The distance from the Fishergate entrance is 39m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 117cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located ahead from the Fishergate entrance.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
• The height of the payment counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 77cm.
• There is not a hearing assistance system.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of the Fishergate entrance.
• The distance from the Fishergate entrance is 26m.
• The most accessible route to the lift has step-free level access.
• Floor 0 and 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 151cm.
• The internal dimensions of the lift are 167cm (width) x 219cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the left of the Fishergate entrance.
• Floor 0 and 1 are accessed by escalators.
• The escalator step markings are not clearly visible.
• The foot (bottom) and head (top) of the escalators are not clearly marked.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located on floor 0, to the left of the Fishergate entrance.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 164cm.
• The doors have a low visual contrast.
• There is stepped access as you enter.
• There are 20+ steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.
• Customers can obtain online items from floor 1, to the left of the checkouts.

You are on Fitting Room with Adaptations (Floor 1). Skip to the next section.

Fitting Room with Adaptations (Floor 1)

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• Access View
  • The fitting room surveyed is located on floor 1 to the left of the lift, within the standard fitting room.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 6m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens inwards and has a high visual contrast.
  • The width of the opening is 92cm.
  • Internally the door has a high visual contrast.
  • There is a sliding bolt lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 217cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a wall mounted chair available.
  • The seat/chair is 34cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 96cm and 130cm from the floor.
  • The walls and floor have a medium visual contrast.

You are on Standard Fitting Room (Floor 1). Skip to the next section.

Standard Fitting Room (Floor 1)

• The fitting room surveyed is located to the left of the lift.
• The fitting room surveyed is for any gender.
• The distance from the lift is 6m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• The door opens inwards and has a high visual contrast.
• The width of the opening is 58cm.
• Internally the door has a high visual contrast.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located on floor 1, to the right of the lift.
• There is step-free level access to the checkout area.
• The venue has standard checkouts.
• The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
• The height of the payment counter is 102cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• There is not a hearing assistance system.

You are on Counter (Click and Collect - Floor 1). Skip to the next section.

Counter (Click and Collect - Floor 1)

• The counter is located to the left of the checkouts.
• The distance from the lift is 15m.
• The most accessible route to the counter has narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is a lowered section at the counter.
• The height of the lowered section is 75cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.