You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Meadowhall - Orange Car Park.
  • View information on Meadowhall (opens new tab) .
  • The nearest train station is Meadowhall.
  • The nearest tram stop is Meadowhall Interchange or Meadowhall South / Tinsley.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Floors 0 and 1 can be accessed via a standard lift, stairs and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located off Meadowhall Way.
  • The name of the car park is Meadowhall - Orange Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Floor 0). Skip to the next section.

Entrance (Floor 0)

• This entrance is located in the shopping centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 700cm.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches and stools.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located at the rear right hand corner of the store.
  • The fitting room surveyed is female only.
  • The distance from the floor 0 entrance is 90m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens inwards and has a low visual contrast.
  • The width of the opening is 89cm.
  • Internally the door has a low visual contrast.
  • There is a locking handle.
• Dimensions and Features View
  • The dimensions of the fitting room are 244cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a low visual contrast.
  • The dropdown rails have a low visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • The walls and floor visual contrast varies between low and high.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located at the rear right hand corner of the store.
• The fitting room surveyed is female only.
• The distance from the floor 0 entrance is 90m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 82cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0 - Rear Left). Skip to the next section.

Checkouts (Floor 0 - Rear Left)

• The checkout area is located to the rear left corner of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the left end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
• The queue width for the main checkouts is at least 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 91cm.
• There is a lowered section at the counter.
• The height of the lowered section is 77cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.

You are on Checkouts (Floor 0 - Rear Right). Skip to the next section.

Checkouts (Floor 0 - Rear Right)

• The checkout area is located to the rear right of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess and a hearing assistance system.
• The queue width for the main checkouts is at least 150cm and the width at each turn is at least 150cm.
• The height of the payment counter is 92cm.
• There is a lowered section at the counter.
• The height of the lowered section is 77cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the centre of the store.
• The distance from the floor 0 or floor 1 entrance is 40m.
• The most accessible route to the lift has step-free level access.
• Floors 0 and 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low colour contrast, tactile markings and Braille markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The lift was out of service at time of survey (June 2024). Please contact the store for updates on the status of the lift.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located beyond the entrances, to the left.
• Floors 0 and 1 are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right of the checkouts.
• Floors 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Entrance (Floor 1). Skip to the next section.

Entrance (Floor 1)

• This entrance is located in the shopping centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 600cm.
• There is step-free level access as you enter.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: benches and stools.
• Customers can obtain online items from the Click and Collect counter at the rear centre of the store.

You are on Fitting Room with Adaptations (Floor 1). Skip to the next section.

Fitting Room with Adaptations (Floor 1)

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• Access View
  • The fitting room surveyed is located at the rear of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the floor 1 entrance is 60m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 90cm.
  • Internally the door has a low visual contrast.
  • There is a locking handle.
• Dimensions and Features View
  • The dimensions of the fitting room are 226cm (width) x 208cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a low visual contrast.
  • The dropdown rails have a low visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 104cm and 140cm from the floor.
  • The walls and floor visual contrast varies between low and high.

You are on Standard Fitting Room (Floor 1). Skip to the next section.

Standard Fitting Room (Floor 1)

• The fitting room surveyed is located at the rear of the store.
• The fitting room surveyed is for any gender.
• The distance from the floor 1 entrance is 63m.
• The most accessible route to the fitting room has step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 83cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located beyond the floor 1 entrance, to the right.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the right end of the checkouts.
• If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
• The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
• The height of the payment counter is 92cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.

You are on Entrance (Floor 1 - Toilets). Skip to the next section.

Entrance (Floor 1 - Toilets)

• This entrance is located at the rear of the store.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key pad at a height of 140cm.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 87cm.
• The door has a medium visual contrast.
• There is step-free level access as you enter.
• A member of staff is required to open the door to access the toilets.

You are on Toilet with Adaptations (Right Hand Transfer - Floor 1). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer - Floor 1)

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• Access View
  • The toilet surveyed is located at the rear of the store.
  • The distance from the floor 1 entrance is 63m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 151cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 81cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor visual contrast varies between low and high.

You are on Standard Toilet Facilities (Floor 1). Skip to the next section.

Standard Toilet Facilities (Floor 1)

• The male and female standard toilet facilities were surveyed.
• The toilets are located at the rear of the store.
• The distance from the floor 1 entrance is 63m.
• The most accessible route has step-free level access and manual doors.
• There is step-free level access into the toilets.
• There is pictorial signage on or near the door.
• Internally the door has a high visual contrast.
• The ambulant cubicle has differing rail configurations.
• There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
• The wash basin has a push tap.
• The height of the baby change facility when in use is 90cm.