Access Guide

Search Access Guide

Overview

About View
- View information on opening times
Parking and Public Transport View
- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and a public car park nearby.
- The nearest parking is located on South Walls.
- View information on South Walls Car Park (opens new tab) .
- The nearest train station is Stafford.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
Getting In and Around View
- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Floor 0 and 1 can be accessed via a standard lift and escalator.
- There are no toilet facilities.
Getting Help and Assistance View
- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.

Drop-off Point View
- There is not a designated drop-off point available.
On-street Parking View
- On-street standard parking is available.
- The on-street designated Blue Badge parking bays are located on Clarke Street.
Public Car Parks View
- There is a public car park located on South Walls.
- The name of the car park is South Walls car park.
- Designated Blue Badge parking bays are available in the car park.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 120cm - 150cm.
Some flooring is shiny.
There is a high visual contrast between the shelving and floor throughout this area.
Some of the columns in the venue have a reflective finish.
There is no (or very little) background noise.
Signage is provided.
The colour, design and typeface of signs is consistent throughout.
Seating available on this floor includes: benches.

The fitting room surveyed is located at the rear of the store.
The fitting room surveyed is for any gender.
The distance from the entrance is 70m.
The most accessible route to the fitting room has step-free level access.
There is step-free level access into the fitting room.
There is a curtain opening to access the fitting room.
The width of the opening is 78cm.
The following is available in the fitting room: a mirror, a coat hook and a bench seat.

The checkout area is located to the right as you enter the store.
There is step-free level access to the checkout area.
The venue has a designated accessible till point and standard checkouts.
The designated accessible till point is located on the left end of the checkouts.
If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
The designated accessible till point has signage, a knee recess and a portable payment machine.
The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
The height of the payment counter is 91cm.
There is not a lowered section at the counter.
There is not a hearing assistance system.

The lift surveyed is located to the left as you enter the store.
The distance from the entrance is 20m.
The most accessible route to the lift has step-free level access.
Floors 0 and 1 are accessed by this lift.
The lift door has a low visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have a low visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 153cm.
The internal dimensions of the lift are 160cm (width) x 255cm (depth).
The internal lift control buttons have tactile markings.
The majority of the internal controls are at a suitable height for a wheelchair user.
Internally the lift has: a list of floor services/facilities, an audible announcer, a mirror to aid reversing and a visual floor indicator.
There are other lifts available at this location which are of a similar size.

There is step-free level access throughout all areas.
The majority of main aisle widths are over 180cm.
The majority of product aisle widths are between 120cm - 150cm.
Some flooring is shiny.
There is a low visual contrast between the shelving and floor throughout this area.
Some of the walls have a reflective finish.
There may be background noise.
Signage is provided.
The colour, design and typeface of signs is consistent throughout.
Seating available on this floor includes: benches.

The checkout area is located opposite the lifts.
There is step-free level access to the checkout area.
The venue has standard checkouts and a designated accessible till point.
The designated accessible till point is located on the right end of the checkouts.
If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
The designated accessible till point has signage, a knee recess and a portable payment machine.
The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
The height of the payment counter is 91cm.
There is not a lowered section at the counter.
There is not a hearing assistance system.