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Primark - Stirling

Thistle Marches, Goosecroft Road, Stirling, FK8 2EA

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Goosecroft Road.
    • The name of the car park is Thistles Shopping Centre Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located to the rear right of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 70m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens inwards and has a low visual contrast.
    • The width of the opening is 87cm.
    • Internally the door has a low visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 249cm (width) x 206cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seated bench available.
    • The seat/chair is 45cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 168cm from the floor.
    • The walls and floor have a medium visual contrast.

Standard Fitting Room

  • The fitting room surveyed is located to the rear right of the store.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 70m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a low visual contrast.
  • The width of the opening is 70cm.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts

  • The checkout area is located to the right of the store.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens, standard checkouts and a designated accessible till point.
  • The designated accessible till point is located to the right end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
  • The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
  • The height of the payment counter is 92cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • The height of the self-serve touchscreen display ranges from 99cm to 124cm from the floor.
  • The touchscreen has the following accessibility aids: a call for assistance button.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are not at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 120cm.

Click & Collect

  • The counter is located at the rear of the store, on the right.
  • The distance from the entrance is 70m.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 77cm.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.