You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking, a public car park nearby and a taxi rank.
  • The name of the nearest car park is Quadrant Shopping Car Park.
  • View information on Quadrant Shopping Car Park (opens new tab) .
  • The nearest train station is Swansea.
  • For the latest travel options and information you can plan your travel using Google maps (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • All floors (floors -1 to 1) can be accessed via a standard lift, stairs and escalator.
  • There are no toilet facilities.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is not a water bowl available for assistance dogs.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located St Mary's Square.
  • The Blue Badge bays are signposted and have markings which are faded.
• Public Car Parks View
  • There is a public car park located behind the Quadrant Shopping Arcade.
  • The name of the car park is Quadrant Shopping Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the store, on Whitewalls.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 130cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.

You are on Shop Floor (Floor 0). Skip to the next section.

Shop Floor (Floor 0)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: sofas.

You are on Fitting Room with Adaptations (Floor 0). Skip to the next section.

Fitting Room with Adaptations (Floor 0)

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• Access View
  • The fitting room surveyed is located to the left side of floor 0.
  • The fitting room surveyed is female only.
  • The distance from the store entrance is 35m.
  • The most accessible route to the fitting room has steep ramps or slopes, step-free level access and narrow walkways.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 89cm.
  • Internally the door has a low visual contrast.
  • There is a locking handle.
• Dimensions and Features View
  • The dimensions of the fitting room are 270cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a medium visual contrast.
  • The dropdown rails have a medium visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • The walls and floor have a high visual contrast.

You are on Standard Fitting Room (Floor 0). Skip to the next section.

Standard Fitting Room (Floor 0)

• The fitting room surveyed is located to the left side of floor 0.
• The fitting room surveyed is female only.
• The distance from the store entrance is 35m.
• The most accessible route to the fitting room has narrow walkways and step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 60cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor 0). Skip to the next section.

Checkouts (Floor 0)

• The checkout area is located at the rear, right of the store.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the left end of the checkouts.
• The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
• The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
• The height of the payment counter is 91cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the front left of the store.
• The distance from the store entrance is 15m.
• The most accessible route to the lift has step-free level access.
• All floors (floors -1 to 1) are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 144cm.
• The internal dimensions of the lift are 168cm (width) x 222cm (depth).
• The internal lift control buttons have a high visual contrast and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the right of the lifts.
• All floors (floors -1 to 1) are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.

You are on Stairs (Floor 0 to -1). Skip to the next section.

Stairs (Floor 0 to -1)

• The stairs surveyed are located at the front left of the store.
• Floors 0 to -1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Stairs (Floor 0 to 1). Skip to the next section.

Stairs (Floor 0 to 1)

• The stairs surveyed are located at the front right of the store.
• Floors 0 to 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Shop Floor (Floor -1). Skip to the next section.

Shop Floor (Floor -1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: sofas and benches.

You are on Fitting Room with Adaptations (Floor -1). Skip to the next section.

Fitting Room with Adaptations (Floor -1)

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• Access View
  • The fitting room surveyed is located at the rear left of the store on floor -1.
  • The fitting room surveyed is for any gender.
  • The distance from the lift is 50m.
  • The most accessible route to the fitting room has step-free level access and narrow walkways.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 87cm.
  • Internally the door has a low visual contrast.
  • There is a locking handle.
• Dimensions and Features View
  • The dimensions of the fitting room are 350cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and dropdown rails available.
  • The grab rails have a medium visual contrast.
  • The dropdown rails have a medium visual contrast.
  • There is a seat/stool available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • The walls and floor have a high visual contrast.

You are on Standard Fitting Room (Floor -1). Skip to the next section.

Standard Fitting Room (Floor -1)

• The fitting room surveyed is located at the rear of the store on floor -1.
• The fitting room surveyed is for any gender.
• The distance from the lift is 50m.
• The most accessible route to the fitting room has narrow walkways and step-free level access.
• There is step-free level access into the fitting room.
• There is a curtain opening to access the fitting room.
• The width of the opening is 68cm.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.

You are on Checkouts (Floor -1). Skip to the next section.

Checkouts (Floor -1)

• The checkout area is located centrally to the left of the store on floor -1.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the left end of the checkouts.
• The designated accessible till point has signage, a knee recess and a hearing assistance system.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 90cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.

You are on Shop Floor (Floor 1). Skip to the next section.

Shop Floor (Floor 1)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are under 120cm.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the columns in the venue have a reflective finish.
• There is no (or very little) background noise.
• Signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available on this floor includes: benches.

You are on Checkouts (Floor 1). Skip to the next section.

Checkouts (Floor 1)

• The checkout area is located to the right side of the store on floor 1.
• There is step-free level access to the checkout area.
• The venue has standard checkouts and a designated accessible till point.
• The designated accessible till point is located on the left end of the checkouts.
• The designated accessible till point has signage, a knee recess, a portable payment machine and a hearing assistance system.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 91cm.
• There is not a lowered section at the counter.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.