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Primark - Telford

208 Dean Street, The Telford Centre, Telford, Shropshire, TF3 4AP

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located to the right of the venue.
    • The name of the car park is Telford Centre Car Park - Ash Grey.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Mall Entrance)

  • This entrance is located within the Telford Centre Mall .
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 400cm.
  • There is step-free level access as you enter.

Entrance (From Car Park)

  • This entrance is located on the north east side of the store.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a low visual contrast between the shelving and floor throughout this area.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located to the right as you enter the store, within the standard fitting rooms.
    • The fitting room surveyed is for any gender.
    • The distance from the car park entrance is 70m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a low visual contrast.
    • The width of the opening is 90cm.
    • Internally the door has a low visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 202cm (width) x 228cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and a dropdown rail available.
    • The grab rails have a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 45cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 109cm and 140cm from the floor.
    • The walls and floor have a low visual contrast.

Standard Fitting Room

  • The fitting room surveyed is located to the right as you enter the store.
  • The fitting room surveyed is for any gender.
  • The distance from the car park entrance is 70m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 106cm.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts

  • The checkout area is located directly ahead as you enter via the mall.
  • There is step-free level access to the checkout area.
  • The venue has a designated accessible till point and standard checkouts.
  • The designated accessible till point is located on the right and left ends of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
  • The queue width for the main checkouts is at least 150cm and the width at each turn is under 150cm.
  • The height of the payment counter is 103cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 78cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.