Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Liscard Village Car Park.
- View information on Liscard Village Car Park (opens new tab) .
- The nearest train station is Wallasey Village.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located in front of the store.
- The name of the car park is Liscard Village Car Park.
- Designated Blue Badge parking bays are not available in the car park.
Entrance (Liscard Way)
- This entrance is located at the front of the shop.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 158cm.
- The doors have a medium visual contrast.
- There is step-free level access as you enter.
Entrance (Cherry Tree Shopping Centre)
- This entrance is located within Cherry Tree Shopping Centre.
- The entrance area is clearly signed.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 2 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 167cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- There is a low visual contrast between the shelving and floor throughout this area.
- There is background noise in some areas of the venue.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: benches.
- Customers can obtain online items from the left side of the store.
Fitting Room with Adaptations
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Access
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- The fitting room surveyed is located on the left side of the store within the standard fitting room.
- The fitting room surveyed is for any gender.
- The distance from the Cherry Tree entrance is 20m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 92cm.
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Dimensions and Features
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- The dimensions of the fitting room are 253cm (width) x 197cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and dropdown rails available.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a seat/stool available.
- The seat/chair is 45cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 100cm and 150cm from the floor.
- The walls and floor have a medium visual contrast.
Standard Fitting Room
- The fitting room surveyed is located on the left side of the shop.
- The fitting room surveyed is for any gender.
- The distance from the Cherry Tree entrance is 20m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 58cm.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
Checkouts
- The checkout area is located on the right side of the shop.
- There is step-free level access to the checkout area.
- The venue has standard checkouts and a designated accessible till point.
- The designated accessible till point is located on the right end of the checkouts.
- If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
- The designated accessible till point has signage, a knee recess and a portable payment machine.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
- The height of the payment counter is 91cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
Counter (Click and Collect)
- The counter is located on the left side of the shop.
- The distance from the Cherry Tree entrance is 15m.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
