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Primark - Warrington

Golden Square, Sankey Street, Warrington, WA1 1TD

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Midland Way.
    • The name of the car park is Golden Square Shopping Centre Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located to the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 630cm.
  • There is step-free level access as you enter.

Shop Floor (Floor 0)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise which varies depending on the time of day.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.

Fitting Room with Adaptations (Floor 0)

  • Access View
    • The fitting room surveyed is located at the rear of floor 0.
    • The fitting room surveyed is for any gender.
    • The distance from the store entrance is 24m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • The door opens inwards and has a high visual contrast.
    • The width of the opening is 97cm.
    • Internally the door has a medium visual contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 257cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • Wall mounted grab rails are available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a seat/stool available.
    • The seat/chair is 46cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 142cm and 107cm from the floor.
    • The walls and floor have a high visual contrast.

Standard Fitting Room (Floor 0)

  • The fitting room surveyed is located at the rear of floor 0.
  • The fitting room surveyed is for any gender.
  • The distance from the store entrance is 24m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 80cm.
  • The following is available in the fitting room: a mirror and a bench seat.

Checkouts (Floor 0)

  • The checkout area is located on the left side of floor 0.
  • There is step-free level access to the checkout area.
  • The venue has standard checkouts and a designated accessible till point.
  • The designated accessible till point is located on the left end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess and a portable payment machine.
  • The queue width for the main checkouts is between 120cm and 150cm and there is no need to turn.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.

Lift

  • The lift surveyed is located to the right of the store entrance.
  • The distance from the store entrance is 13m.
  • The most accessible route to the lift has step-free level access.
  • Floors 0 and 1 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have Braille markings, a low colour contrast and tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 142cm.
  • The internal dimensions of the lift are 169cm (width) x 223cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, a list of floor services/facilities and a mirror to aid reversing.

Escalators

  • The escalators surveyed are located to the right of the store entance.
  • Floors 0 and 1 are accessed by escalators.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.

Stairs

  • The stairs surveyed are located to the right of the store entrance.
  • Floors 0 and 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.

Shop Floor (Floor 1)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Customers can obtain online items from the Click and Collect counter on floor 1.

Checkouts (Floor 1)

  • The checkout area is located to the rear of the escalator.
  • There is step-free level access to the checkout area.
  • The venue has standard checkouts and a designated accessible till point.
  • The designated accessible till point is located on the left end of the checkouts.
  • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
  • The designated accessible till point has signage, a knee recess, a lowered counter and a portable payment machine.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.

Counter (Click and Collect - Floor 1)

  • The counter is located on floor 1.
  • The distance from the lift is 17m.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.