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Primark - Yeovil

19 Middle Street, Yeovil, BA20 1LF

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Access Guide

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Overview

Parking

  • Public Car Parks View
    • There is a public car park located in the centre of Yeovil, between Court Ash and North Lane.
    • The name of the car park is Court Ash Pay and Display.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located at the front of the store on Middle Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 156cm.
  • The doors have a low visual contrast.

Entrance (Rear Entrance)

  • This entrance is located at the rear of the store on Vicarage Walk.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 133cm.
  • The doors have a medium visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.

Shop Floor (Floor 0)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.

Fitting Room with Adaptations (Floor 0)

  • Access View
    • The fitting room surveyed is located on floor 0, in the rear left corner of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the main entrance is 45m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 90cm.
    • Internally the door has a high colour contrast.
    • There is a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 243cm (width) x 197cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and dropdown rails available.
    • The grab rails have a high colour contrast.
    • The dropdown rails have a high colour contrast.
    • There is a seat/stool available.
    • The seat/chair is 48cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.

Standard Fitting Room (Floor 0)

  • The fitting room surveyed is located on floor 0, at the rear of the store, left side.
  • The fitting room surveyed is for any gender.
  • The distance from the main entrance is 45m.
  • The most accessible route to the fitting room has step-free level access.
  • There is step-free level access into the fitting room.
  • The door opens inwards and has a high visual contrast.
  • The width of the opening is 70cm.
  • Internally the door has a high visual contrast.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.

Checkouts

  • The checkout area is located on floor 0, at the rear right of the store.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens, a designated accessible till point and standard checkouts.
  • The designated accessible till point is located on the right end of the checkouts.
  • The designated accessible till point has signage and a knee recess.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the self-serve touchscreen display ranges from 90cm to 120cm from the floor.
  • The touchscreen has the following accessibility aids: a call for assistance button.
  • The scanners for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The payment machines for the self-serve checkouts are at a suitable height for a wheelchair user.
  • The packing areas for the self-serve checkouts are at a suitable height for a wheelchair user.
  • Assistance is available at the self-serve checkouts.
  • The receipt reader to exit is at a height of 107cm.
  • The width of the exit barrier opening is 87cm.

Lift

  • The lift surveyed is located centrally, on the right side of the store.
  • The distance from main entrance is 30m.
  • The most accessible route to the lift has step-free level access.
  • Floor 0 and 1 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast and tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 140cm.
  • The internal dimensions of the lift are 168cm (width) x 222cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, an audible announcer, a visual floor indicator, a list of floor services/facilities and a mirror to aid reversing.

Escalators

  • The escalators surveyed are located midway down the store, on the left.
  • Floor 0 and 1 are accessed by escalators.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.

Stairs

  • The stairs surveyed are located at the rear of the store.
  • Floor 0 and 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.

Shop Floor (Floor 1)

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: Home.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • Some of the columns in the venue have a reflective finish.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: benches.