Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Arts One

Queen Mary University of London, Mile End Road, Bethnal Green, London , E1 4PA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Getting Inside

  • The approach to the Mile End Road entrance located on Mile End Road is step-free and level (via very easy slopes).
  • The approach to the Westfield Way entrance located on Westfield Way is step-free and level (via very easy slopes).
  • The approach to the rear entrance, located between the School of Business and Management and the Novo Cemetery is step-free via steep slopes.
  • Arts One has three entrances. All three entrances provide step-free access to the ground floor of the building, via steep ramps or slopes. There is a single set of double automatic doors (with one leaf locked) at the Mile End Road entrance.
  • There are two sets of double manual doors at the Westfield Way entrance.
  • There is a single push-pad activated automatic door at the rear entrance, with alternative access via a single set of double manual doors.
  • The Mile End Road entrance and rear entrance are signed as "Arts One".
  • The Westfield Way entrance is unsigned.
  • The Mile End Road entrance provides step-free access (via a steep ramp, which bypasses the steps) to the main foyer on the ground floor of the building.
  • The Westfield Way entrance, located on Westfield Way, has step-free access via a steep slope.
  • The rear entrance, located to the rear of the building between the School of Business and Management and the Novo Cemetery, has step-free access via a steep ramp.

Getting Around

  • There is step-free level access throughout the majority of the building on all floors, and to all floors, via lift.
  • On the ground floor, there is a steep slope, with a handrail on the left going up, to access G03 Post-production Suite, G04 Production Studio, and the Cinema and Gallery from the main foyer area.
  • Floor surfaces along circulation routes are predominantly comprised of shiny tiles and low-pile carpet, with a small area of deep-pile carpet in the corridor leading to G03 Post-production Suite, G04 Production Studio, and the Cinema and Gallery on the ground floor. Some carpet in the corridors on the second and third floors has a patterned finish.
  • There are resting areas in circulation and lobby areas throughout the building, with a mixture of seating.
  • Wall-mounted and overhead wayfinding signage is provided throughout the building.
  • There are manual doors along circulation routes throughout the building.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor, to the left as you enter the building through the Mile End Road entrance, and on the first floor, to the left and left again as you exit the lift.
    • All toilets with adaptations have a left hand transfer space.
    • The male and female step-free standard toilet facilities are located on the ground floor, to the left as you enter the building through the Mile End Road entrance, and also ahead and then along the corridor to the rear right of the atrium as you enter the building through the Mile End Road entrance, and then on the first, second and third floors, to the right as you exit the lift.

Parking (Westfield Way)

  • Public Car Parks View
    • The nearest site/campus car park is located off Westfield Way; however, due to ongoing construction work, it was out of bounds at the time of survey (March 2026).

Entrance (Mile End Road Entrance)

  • This entrance is located at the front of the building, on Mile End Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a key fob/card reader at a height of 102cm.
  • There are double automatic doors at this entrance, however one door is locked.
  • The doors open towards you.
  • The width of the opening is 92cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 102cm.
  • There is step-free level access as you enter.

Reception (School of the Arts)

  • The reception is located ahead and on the left as you enter the building through the Mile End Road entrance.
  • The distance from the Mile End Road entrance is 13m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has a television.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests, armchairs and high stools.
  • Furniture available in this area includes: tables, high tables and desks.
  • Some chairs are fixed.

Lift

  • The lift surveyed is located ahead and then along the corridor to the rear right of the atrium as you enter the building through the Mile End Road entrance.
  • The distance from the Mile End Road entrance is 41m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground floor, first floor, second floor and third floor (G, 1, 2 and 3) are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 78cm.
  • The internal dimensions of the lift are 100cm (width) x 156cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs surveyed are located ahead and then along the corridor to the rear right of the atrium as you enter the building through the Mile End Road entrance.
  • The ground floor, first floor, second floor and third floor (G, 1, 2 and 3) can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor, to the left as you enter the building through the Mile End Road entrance.
    • The distance from the Mile End Road Entrance is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and numbered signage on or near the door.
    • The door opens outwards automatically via a push pad and has a high visual contrast.
    • The width of the door opening is 92cm.
    • The door has a push pad lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 202cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 99cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.