You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include working spaces and meeting rooms for Professional Service Staff, a café, a bike store, accessible toilet, shower and standard toilet facilities.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on the basement floor: at the rear of the bike store/shower area.
  On the ground floor: behind the café counter.
  On the first floor: in the rear right hand corner (female) and in the rear left hand staircase (male).
  On the second floor: in the rear right hand corner (female) and in the rear left hand stairwell (female and male).
  On the third floor: in the rear left corner by the stairwell.
• Shared standard toilet facilities are located on the ground floor: in the reception area and behind the café counter.
  On the first floor: either side of the lift lobby.
  On the second floor: either side of the lift lobby.
  On the third floor: in the rear left corner by the stairwell..
• Female standard toilet facilities are located on the first floor: in the rear right hand corner and in the rear left hand stairwell.
  On the second floor: in the rear right hand corner and in the rear left hand stairwell.
  On the third floor: in the rear left corner by the stairwell..
• Male standard toilet facilities are located on the first floor: in the rear left hand stairwell.
  On the second floor: in the rear left hand stairwell.
  On the third floor: in the rear left corner by the stairwell.
  .

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Department W is located on Mile End Road / A11.
    This road links the City of London with the A12.
    The A12 then links to the North Circular Road (and the A11 off that) and the M25.
  • There is no parking available at this location.
• By Bus View
  • Department W can be accessed via bus 25 (Oxford Circus to Ilford), 205/N205 (Paddington Station to Bow).
• By Train View
  • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station.
    However, all of the London Terminal stations are within reach of the campus using public transport.
• By Underground View
  • The campus is located between Whitechapel (on the Overground, Elizabeth Line, Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
• Useful Links View
  • Please see the Transport for London website for more details on travelling to the campus by bus or tube.
  • To view the web page described above click here (opens in new tab).
  • Please see the National Rail website for details trains into London.
  • To view the web page described above click here (opens in new tab).
• AccessAble Related Links View
  • Queens' Building AccessAble Access Guide (new tab) - click here.

You are on Useful Information. Skip to the next section.

Useful Information

• To see more information on Disability and Dyslexia Service (DDS) please click here (opens new tab).
• Telephone Number: 020 7882 2756.
• Email: [email protected].
• To see more information on Student Enquiry Centre please click here (opens new tab).
• Telephone Number: 020 7882 8478 (for prospective and applicant UG Medicine and Dentistry Students; 020 7882 5511 for all other prospective and applicant students).
• To see more information on Admissions Office please click here (opens new tab).
• Telephone Number: 0800 376 1800 (UK callers only) or 020 7882 5511.
• Email: [email protected].
• To see more information on Residences Office please click here (opens new tab).
• Telephone Number: 020 7882 5522.
• Email: [email protected].

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

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• Site/Campus Car Parks View
  • There is not a site/campus car park within approximately 200m.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• Drop Off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located on Mile End Road.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 127cm (4ft 2in).
  • A key code is required for access at this entrance.
  • The height of the card reader/lock is 112cm (3ft 8in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 163cm (5ft 4in).
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of and immediately beyond the main doors.
  • The ramp/slope gradient is steep.
• Comments View
  • The key code reader is only used when the reception is closed.
  • Photographs 7 and 8 show the ramp leading from the pavement to the reception desk.
  • There are turnstiles at the main entrance as shown in photographs 9 - 11.
  • The accessible turnstile is 92cm wide.
  • The standard turnstiles are 70cm wide.
  • The turnstile card reader is 97cm high.

You are on Outside Access (Cleveland Grove/Bike Store). Skip to the next section.

Outside Access (Cleveland Grove/Bike Store)

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• Entrance View
  • This information is for the entrance located on Cleveland Grove.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key code is required for access at this entrance.
  • The height of the card reader/lock is 100cm (3ft 3in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are push pad activated when exiting.
  • The door(s) is / are single.
  • The width of the door opening is 90cm (2ft 11in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located immediately beyond the entrance.
  • The ramp/slope gradient is steep.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the left going up the ramp.
  • The width of the ramp is 114cm (3ft 9in).

You are on Outside Access (Queen Mary Café). Skip to the next section.

Outside Access (Queen Mary Café)

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• Entrance View
  • This information is for the entrance located on Mile End Road.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 125cm (4ft 1in).
• Comments View
  • At the time of survey (March 2023) the doors did not open fully.
  • As a result, a reduced opening of only 125cm was available.

You are on Reception (Ground Floor). Skip to the next section.

Reception (Ground Floor)

• Department W reception is located on the ground floor of the Department W building.
• The desk is 4m (4yd 1ft) from the main entrance.
• The reception area is clearly visible from the entrance.
• There is ramped access to this reception area.
• The lighting levels in the reception area are moderate to good.
• The reception desk/counter is medium height (77cm - 109cm).
• There is a low section of the counter (76cm or below) available.
• There is a clear knee recess beneath the low/lowered counter.
• The desk is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system.

You are on Opening Times (Queen Mary Café). Skip to the next section.

Opening Times (Queen Mary Café)

• Monday 08:00 - 16:00.
• Tuesday 08:00 - 16:00.
• Wednesday 08:00 - 16:00.
• Thursday 08:00 - 16:00.
• Friday 08:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Eating and Drinking (Queen Mary Café). Skip to the next section.

Eating and Drinking (Queen Mary Café)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the ground floor of Department W.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are not available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 102cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 74cm.
  • There are also armchairs, booths and bench seats.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
  • There is/are 2 unmarked step(s), with no handrails, for access to the working, meeting and kitchen areas on the second floor .
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a slight slope, with handrails on both sides, for access to the working, meeting and kitchen areas on the second floor.
  • The ramp or slope does bypass the step(s).
  • There are no doors in corridors which have to be opened manually.
• Getting Around View
  • There is not clear signage for building facilities/areas in the foyer/reception area.
  • There is no directional signage at key points of circulation routes.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • This building does play background music.
  • Music is played in the Queen Mary Café.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • A portable hearing loop is located at the first floor reception desk.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/03/2023.
  • The hearing assistance system was working at the time of testing.
• Comments View
  • Height adjustable desks are available on each floor as shown in photograph 12.

You are on Other Floors (Central). Skip to the next section.

Other Floors (Central)

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• Steps View
  • The floors which are accessible by stairs are Level 0, 1, 2 and 3.
  • The stairs are located to the left of the main reception desk.
  • The stairs are approximately 10m from the main entrance.
  • There are 15+ steps between floors.
  • There are manual, double doors which may be difficult to open to access the stairwell from the first floor upwards.
  • The lighting levels are moderate to good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail in the centre.
  • There is a landing.
  • There are two other staircases located on the right side of the building and in the rear left hand corner.
    Both of these staircases lead to fire exits.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located by the main reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G (Level 0), 1 (Level 1), 2 (Level 2) and 3 (Level 3).
• Wall mounted information boards are provided at lift landings.
• The weight limit for the lift is 1000kg.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 99cm (3ft 3in).
• The dimensions of the lift are 137cm x 156cm (4ft 6in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There are two similar lifts in this location.

You are on Lift (Bike Store). Skip to the next section.

Lift (Bike Store)

• There is a lift for public use.
• The lift is located on the ground floor to the right of the Cleveland Grove entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are ground (Level 0) and basement.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
• The weight limit for the lift is 1275 kg.
• The lift is approximately 7m (7yd 1ft) from the Cleveland Road entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 230cm x 120cm (7ft 7in x 3ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

You are on Level Change (Accessible and Shared Toilets - Level 2). Skip to the next section.

Level Change (Accessible and Shared Toilets - Level 2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left of the Level 2 lift lobby.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Reception (Staff Hub/Estates Helpdesk - First Floor). Skip to the next section.

Reception (Staff Hub/Estates Helpdesk - First Floor)

• Staff Hub/Estates Helpdesk is located on Level 1.
• The desk is 5m (5yd 1ft) from the Level 1 lift lobby.
• Clear signage for the reception area is not visible from the entrance.
• There is step free access to this reception area.
• The lighting levels in the reception area are moderate to good.
• The reception desk/counter is medium height (77cm - 109cm).
• There is a low section of the counter (76cm or below) available.
• There is a clear knee recess beneath the low/lowered counter.
• The desk is staffed.
• There is not a bell to attract attention.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 06/03/2023.
• The hearing assistance system was working at the time of testing.

You are on Standard Shower (Bike Store/Basement). Skip to the next section.

Standard Shower (Bike Store/Basement)

• Shower facilities are available.
• The shower(s) surveyed is/are located at the rear of the bike store.
• There is level access to the services from the shower facilities.

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• Comments View
  • There are 7 showers available.
  • There is a 20cm step into each shower tray as shown in photograph 8.

You are on Accessible Toilet(s) (Bike Store - Basement - Right Hand Transfer with Accessible Shower). Skip to the next section.

Accessible Toilet(s) (Bike Store - Basement - Right Hand Transfer with Accessible Shower)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the rear of the bike store.
  • This accessible toilet is approximately 17m (18yd 1ft) from the basement lift lobby.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 239cm x 355cm (7ft 10in x 11ft 8in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is medium.
  • There is not an emergency alarm.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 45cm (1ft 6in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 76cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Accessible Shower View
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is not a shower unit with a detachable shower head.
  • The shower head height is fixed.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 46cm (1ft 6in).
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is high.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
  • There is an emergency alarm for the shower.
• Comments View
  • The pull chord alarm for the shower is out of reach (above 10cm from the floor).

You are on Accessible Toilet(s) (Queen Mary Café - Level 0 - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Queen Mary Café - Level 0 - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located behind the café counter.
  • This accessible toilet is approximately 19m (20yd 2ft) from the Queen Mary café entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 245cm (4ft 11in x 8ft).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 168cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 45cm (1ft 6in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • There is an automatic door to access both the accessible and standard toilets.
  • The door opens away from you.
  • The door opening is 87cm.
  • The touch pads are at a height of 120cm and these open the door (photograph 4) and lock/unlock the door once inside (photograph 5).
  • At the time of survey (April 2023), the accessible toilet door was operated manually, previously it opened automatically.
  • There is a push button to exit the accessible toilet at a height of 118cm as shown in photograph 11.

You are on Accessible Toilet(s) (Level 1 - Female - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 1 - Female - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the rear right hand corner of Level 1.
  • This accessible toilet is approximately 26m (28yd 1ft) from the Level 1 lift lobby.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 178cm x 220cm (5ft 10in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 112cm (3ft 8in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 54cm (1ft 9in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 117cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Level 1 - Male - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 1 - Male - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the rear left hand staircase.
  • This accessible toilet is approximately 33m (36yd 3in) from the Level 1 lift lobby.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 337cm (5ft 1in x 11ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 53cm (1ft 9in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 116cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Level 2 - Shared - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 2 - Shared - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left hand side as you exit the lift.
  • This accessible toilet is approximately 21m (22yd 2ft) from the Level 2 lift lobby.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 178cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 55cm (1ft 10in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 116cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • This toilet is ramped access as you have to go up one ramp and then down another to get to this toilet.

You are on Accessible Toilet(s) (Level 2 - Male - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 2 - Male - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the rear left hand staircase.
  • This accessible toilet is approximately 33m (36yd 3in) from the Level 2 lift lobby.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 157cm x 339cm (5ft 2in x 11ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • The transfer space is obstructed by storage items.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 45cm (1ft 6in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 114cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Level 3 - Shared - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 3 - Shared - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the rear right hand corner.
  • This accessible toilet is approximately 39m (42yd 1ft) from the Level 3 lift lobby.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 397cm (4ft 11in x 13ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 73cm (2ft 5in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 181cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 45cm (1ft 6in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Level 0). Skip to the next section.

Standard Toilet(s) (Level 0)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located behind the café counter.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the Queen Mary Café entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • There is an automatic door to access both the accessible and standard toilets. The door opens away from you. The door opening is 87cm. The touch pads are at 120cm as shown in photographs 2 and 3.
• Toilet Facilities 2 View
  • The shared toilet is located to the left of the ground floor lift lobby.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 14m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Comments View
  • Photographs 1 - 7 show the café standard toilet.
  • Photographs 8 - 12 show the reception standard toilet.

You are on Standard Toilet(s) (Level 1). Skip to the next section.

Standard Toilet(s) (Level 1)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on either side of the Level 1 lift lobby.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Level 1 lift lobby.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The female toilet is located in the rear right hand corner on Level 1.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 26m from the Level 1 lift lobby.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Comments View
  • There are also female and male standard toilets in the rear left staircase. There is level access to the male toilet and stepped access to the female toilet.

You are on Standard Toilet(s) (Level 2). Skip to the next section.

Standard Toilet(s) (Level 2)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located either side of the Level 2 lift lobby.
  • There is ramped/sloped access into the toilet(s).
  • The standard toilet(s) is/are approximately 9m from the Level 2 lift lobby.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • The toilet to the left of the lift lobby has a clearly marked step into the cubicle as shown in photographs 7 and 8.
• Toilet Facilities 2 View
  • The shared toilet is located on the left hand side as you exit the lift.
  • There is ramped/sloped access into the toilet(s).
  • The standard toilet(s) is/are approximately 21m from the Level 2 lift lobby.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Comments View
  • There is also level access to a standard male and stepped access to standard female in the rear left stairwell.

You are on Standard Toilet(s) (Level 3). Skip to the next section.

Standard Toilet(s) (Level 3)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the rear right hand corner of Level 3.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 36m from the Level 3 lift lobby.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • There are two shared, two female and two male cubicles in this location.