Access Guide
Introduction
- Level 0 - Student Enquiry Centre, Careers and Enterprise, lecture theatre and teaching rooms.
Level 1 - Learning Resource Centre and teaching rooms.
Level 2 - teaching room.
Level 3 - teaching room.
Level 4 - Postgraduate lounge.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on Level 0: opposite the IQ East Block Reception.
On Level 1: on the far left hand side of the building.
On Levels 2, 3 and 4: in the stairwell. - Shared standard toilet facilities are located on Levels 2, 3 and 4: in the stairwell..
- Female and male standard toilet facilities are located on Level 0: opposite the IQ East Block Reception.
On Level 1: on the far left hand side of the building. .
Getting Here
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By Road
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- The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
- There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
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By Bus
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- The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
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By Train
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- The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
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By Underground
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- The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
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Useful Links
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- For more information, please see the How To Find Us page on the University Website.
- To view the web page described above click here (opens in new tab).
- Please see the Transport for London website for more details on travelling to the campus by bus or tube.
- To view the web page described above click here (opens in new tab).
- Please see the National Rail website for details trains into London.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Disability and Dyslexia Service (DDS) please click here (opens new tab).
- Telephone Number: 020 7882 2756.
- Email: [email protected].
- To see more information on Student Enquiry Centre please click here (opens new tab).
- Telephone Number: 020 7882 8478 (for prospective and applicant UG Medicine and Dentistry Students; 020 7882 5511 for all other prospective and applicant students).
- To see more information on Admissions Office please click here (opens new tab).
- Telephone Number: 0800 376 1800 (UK callers only) or 020 7882 5511.
- Email: [email protected].
- To see more information on Residences Office please click here (opens new tab).
- Telephone Number: 020 7882 5522.
- Email: [email protected].
Building Parking
- The building does not have its own dedicated parking.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
Outside Access (IQ East Court - Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building, on Mile End Road.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 99cm (3ft 3in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 99cm (3ft 3in).
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 162cm (5ft 4in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 162cm (5ft 4in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Comments
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- The key fob pad is located between the doors.
Entrance (Student Enquiry Centre and Careers and Enterprise Service)
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Entrance
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- This information is for the entrance located to the left of the IQ East Court accommodation reception desk.
- There is step free access at this entrance.
- A key card is required for access at this entrance.
- The height of the card reader/lock is 100cm (3ft 3in).
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) may be difficult to open.
- The width of the door opening is 100cm (3ft 3in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (The Student Enquiry Centre)
- The Student Enquiry Centre is located to the left of the main entrance as you enter.
- The desk is 11m (12yd 1in) from the main entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are good.
- The reception desk/counter is high (110cm+).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a hearing assistance system.
Getting Around
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Access
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- There is step free access throughout the building.
- There are no doors in corridors which have to be opened manually.
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Getting Around
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- There is clear signage for building facilities/areas in the foyer/reception area.
- There is clearly written and pictorial directional signage at key points of circulation routes.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- This building does play background music.
- Music is played within The Kitchen.
- There is not a hearing assistance system.
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Comments
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- Photographs 9 and 10 show the level access lecture theatre, which has moveable seating to allow for wheelchair users.
Other Floors
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Steps
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- The floors which are accessible by stairs are 0, 1, 2, 3 and 4.
- The stairs are located to the right, opposite the reception desk.
- The stairs are approximately 10m from the main entrance.
- There are 15+ steps between floors.
- The lighting levels are good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located opposite The Kitchen.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, 1, 2, 3 and 4.
- Wall mounted information boards are provided at lift landings.
- There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
- The weight limit for the lift is 675kg.
- The lift is approximately 5m (5yd 1ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 91cm (2ft 12in).
- The dimensions of the lift are 112cm x 140cm (3ft 8in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is good.
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Comments
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- There are two lifts that are numbered 3 and 4.
- The lift allows access to student accommodation on floors G, 1, 2, 3, 4, 5 and 6 as well as teaching rooms on floors G, 1, 2, 3 and 4.
- There is a manual, single door which may be difficult to open on each floor to access both the accommodation and teaching rooms as shown in photograph 10.
- Key cards are required to access the facilities on each floor.
Lecture Theatre(s) (014)
- Directional and locational signage for the lecture theatre(s) is not available in upper and lower case lettering that is clearly visible.
- The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the lecture theatre(s).
- The door opening width(s) is/are 75cm+ for the lecture theatre(s).
- The door(s) for the lecture theatre(s) is/are not push pad activated.
- There are no designated spaces for wheelchair users within the lecture theatre(s).
- There is level access to the designated seating from an entrance.
- There is space for an assistance dog.
- There is step free access to the speaker's area at the front of the lecture theatre(s).
- There is not (staggered) tiered seating within the lecture theatre(s).
- There is not a hearing assistance system for the lecture theatre(s).
- There is not a visual fire alarm beacon in the lecture theatre(s).
- There is not fixed furniture within the lecture theatre(s).
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the lecture theatre(s).
- The room does have an unobstructed minimum turning space of 150cm x 150cm.
- Floor coverings in the lecture theatre(s) are even with no trip hazards.
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Comments
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- The lecture theatre is level access throughout, with moveable seating that have a fold down arm which is used as a desk.
Outside Access (The Kitchen)
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Entrance
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- This information is for the entrance located on Mile End Road.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The width of the door opening is 109cm (3ft 7in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Comments
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- The Kitchen can also be accessed internally from within the IQ East Court building.
Eating and Drinking (The Kitchen)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on the ground floor of IQ East Court.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a buffet counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; handheld menus, online menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Chinese.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- There is not a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 95cm.
- The height of the tray counter/rail is 81cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 72cm.
- The distance between the floor and the underside of the highest dining table is 105cm.
- The standard height for the underside of dining tables is 75cm.
- There are also high tables, long tables, bench seats, stools and high stools.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is wood.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Level 0 - Right Hand Transfer with Accessible Shower)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located opposite the reception on Level 0.
- This accessible toilet is approximately 19m (20yd 2ft) from the IQ East Court internal entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from IQ East Block reception desk.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 251cm x 199cm (8ft 3in x 6ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 180cm (5ft 11in).
- The transfer space is obstructed by storage items.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 163cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 187cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 88cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 95cm (3ft 1in).
- The contrast between the hand dryer and the wall is high.
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Accessible Shower
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- The shower does have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 46cm (1ft 6in).
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- The colour contrast between the shower rails and wall is high.
- There is a vertical grab rail for the shower.
- The colour contrast between the vertical grab rail(s) for the shower and wall is high.
- There is an emergency alarm for the shower.
Accessible Toilet(s) (Level 1 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the far end of the building.
- This accessible toilet is approximately 58m (63yd 1ft) from the Level 1 lift lobby.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 162cm x 290cm (5ft 4in x 9ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 70cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 95cm (3ft 1in).
- The contrast between the hand dryer and the wall is low.
Accessible Toilet(s) (Level 2 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located outside room Teaching Room 2.01 by the stairwell.
- This accessible toilet is approximately 13m (14yd 8in) from the Level 2 lift lobby.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 176cm x 260cm (5ft 9in x 8ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 96cm (3ft 2in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 168cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 99cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 94cm (3ft 1in).
- The contrast between the hand dryer and the wall is low.
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Comments
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- Photographs 9 and 10 show the accessible toilets on Level 3 and level 4.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located opposite the Student Enquiry reception desk.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 19m from the IQ East Block internal entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is tactile and pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 95cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.