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IQ East Court

Queen Mary University of London, Mile End Road, London, E1 4NS

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Access Guide

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Introduction

  • Level 0 - Student Enquiry Centre, Careers and Enterprise, lecture theatre and teaching rooms.
    Level 1 - Learning Resource Centre and teaching rooms.
    Level 2 - teaching room.
    Level 3 - teaching room.
    Level 4 - Postgraduate lounge.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on Level 0: opposite the IQ East Block Reception.
    On Level 1: on the far left hand side of the building.
    On Levels 2, 3 and 4: in the stairwell.
  • Shared standard toilet facilities are located on Levels 2, 3 and 4: in the stairwell..
  • Female and male standard toilet facilities are located on Level 0: opposite the IQ East Block Reception.
    On Level 1: on the far left hand side of the building. .

Getting Here

  • By Road View
    • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
    • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
  • By Bus View
    • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
  • By Train View
    • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground View
    • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.

Outside Access (IQ East Court - Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, on Mile End Road.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 3in).
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 99cm (3ft 3in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 162cm (5ft 4in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 162cm (5ft 4in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Comments View
    • The key fob pad is located between the doors.

Entrance (Student Enquiry Centre and Careers and Enterprise Service)

  • Entrance View
    • This information is for the entrance located to the left of the IQ East Court accommodation reception desk.
    • There is step free access at this entrance.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 100cm (3ft 3in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (The Student Enquiry Centre)

  • The Student Enquiry Centre is located to the left of the main entrance as you enter.
  • The desk is 11m (12yd 1in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There are no doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written and pictorial directional signage at key points of circulation routes.
    • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played within The Kitchen.
    • There is not a hearing assistance system.
  • Comments View
    • Photographs 9 and 10 show the level access lecture theatre, which has moveable seating to allow for wheelchair users.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 0, 1, 2, 3 and 4.
    • The stairs are located to the right, opposite the reception desk.
    • The stairs are approximately 10m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located opposite The Kitchen.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3 and 4.
  • Wall mounted information boards are provided at lift landings.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
  • The weight limit for the lift is 675kg.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 91cm (2ft 12in).
  • The dimensions of the lift are 112cm x 140cm (3ft 8in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.
  • Comments View
    • There are two lifts that are numbered 3 and 4.
    • The lift allows access to student accommodation on floors G, 1, 2, 3, 4, 5 and 6 as well as teaching rooms on floors G, 1, 2, 3 and 4.
    • There is a manual, single door which may be difficult to open on each floor to access both the accommodation and teaching rooms as shown in photograph 10.
    • Key cards are required to access the facilities on each floor.

Lecture Theatre(s) (014)

  • Directional and locational signage for the lecture theatre(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are not push pad activated.
  • There are no designated spaces for wheelchair users within the lecture theatre(s).
  • There is level access to the designated seating from an entrance.
  • There is space for an assistance dog.
  • There is step free access to the speaker's area at the front of the lecture theatre(s).
  • There is not (staggered) tiered seating within the lecture theatre(s).
  • There is not a hearing assistance system for the lecture theatre(s).
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is not fixed furniture within the lecture theatre(s).
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the lecture theatre(s).
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • Comments View
    • The lecture theatre is level access throughout, with moveable seating that have a fold down arm which is used as a desk.

Outside Access (The Kitchen)

  • Entrance View
    • This information is for the entrance located on Mile End Road.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The width of the door opening is 109cm (3ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Comments View
    • The Kitchen can also be accessed internally from within the IQ East Court building.

Eating and Drinking (The Kitchen)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the ground floor of IQ East Court.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a buffet counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus, online menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is Chinese.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • There is not a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 95cm.
    • The height of the tray counter/rail is 81cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 105cm.
    • The standard height for the underside of dining tables is 75cm.
    • There are also high tables, long tables, bench seats, stools and high stools.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Accessible Toilet(s) (Level 0 - Right Hand Transfer with Accessible Shower)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located opposite the reception on Level 0.
    • This accessible toilet is approximately 19m (20yd 2ft) from the IQ East Court internal entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from IQ East Block reception desk.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 251cm x 199cm (8ft 3in x 6ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • The transfer space is obstructed by storage items.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 163cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 187cm.
    • The shelf is not located where it is reachable.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 88cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm (3ft 1in).
    • The contrast between the hand dryer and the wall is high.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 46cm (1ft 6in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is high.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
    • There is an emergency alarm for the shower.

Accessible Toilet(s) (Level 1 - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the far end of the building.
    • This accessible toilet is approximately 58m (63yd 1ft) from the Level 1 lift lobby.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 162cm x 290cm (5ft 4in x 9ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 165cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 70cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm (3ft 1in).
    • The contrast between the hand dryer and the wall is low.

Accessible Toilet(s) (Level 2 - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located outside room Teaching Room 2.01 by the stairwell.
    • This accessible toilet is approximately 13m (14yd 8in) from the Level 2 lift lobby.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 176cm x 260cm (5ft 9in x 8ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 168cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 99cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 94cm (3ft 1in).
    • The contrast between the hand dryer and the wall is low.
  • Comments View
    • Photographs 9 and 10 show the accessible toilets on Level 3 and level 4.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located opposite the Student Enquiry reception desk.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 19m from the IQ East Block internal entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 95cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.