You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Student Union facilities, changing places facility, meeting rooms, Union Shop, Spar, Barista Bar Grab and Go Coffee counter, Volunteering, Student Activities, Mandela Hall function space, Union Bar and Terrace, Wee bar and quiet rooms.
• Services within the building include; careers and employability, student wellbeing, student finance, international student support, disability services, academic and student affairs incorporating disability services.

You are on Useful Information. Skip to the next section.

Useful Information

• To see more information on Disability Services please click here (opens new tab).
• Telephone Number: 028 9097 5251.
• Email: [email protected].
• The Disability Services offers support in a wide range of issues, as well as offering help in obtaining the DSA (Disabled Students Allowance).
• To see more information on Asperger’s Social and Support Group at Queen’s please click here (opens new tab).
• The group meets at least once a month during term-time, usually in the Student Guidance Centre. It allows students to develop friendships, discuss any difficulties which they may experience at university and receive support both from their peers and the group facilitators (two Disability Officers). The group meets in a safe, secure environment where members feel comfortable and accepted. Group activities vary and depend on members’ interests, e.g. watching a film, visiting the Ulster Museum and the Linen Hall Library, going out for lunch, as well as workshops on healthy eating and stress management.
• To see more information on University Health Service please click here (opens new tab).
• Telephone Number: 028 90 664634.
• Students are entitled to medical services at the University Health Centre.
• To see more information on Disability Research Network please click here (opens new tab).
• Telephone Number: 028 9097 5117.
• Email: [email protected].
• The Disability Research Network is a new multi-disciplinary initiative aimed at enhancing collaboration between academics, policymakers, practitioners and community and voluntary sector organisations with an interest in disability studies and research. It provides a unique opportunity for members to share knowledge and disseminate the growing body of disability research being carried out in Northern Ireland, stimulate debate about disability issues and develop collaborative partnerships for future disability research and further development of disability policy and practice.

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • This venue is located on University Road and is easily accessible by car. There are many different ways to access this area of Belfast.
  • This building has parking available for staff and some students, but parking must be arranged with the university prior to your visit. There is a site campus car park nearby that visitors can park in.
• By Bus View
  • There is a bus stop directly outside the building which is served by multiple bus routes. The busses that pass through this area are 8A, 8B, 8C, 8D, 13, 22, 24A, 93, 290, 522, 524 and 524A
• By Train View
  • The closest train station to this building is Botanic Gardens which is a 0.4 mile walk away.
• Useful Links View
  • Belfast Bus Route Planner.
  • To view the web page described above click here (opens in new tab).
  • Belfast Train Journey Planner.
  • To view the web page described above click here (opens in new tab).

You are on Site/Campus Car Park (Botanic Gardens Car Park). Skip to the next section.

Site/Campus Car Park (Botanic Gardens Car Park)

Collapse all Expand all

• Car Park View
  • The car park is located on Botanic Gardens.
  • The nearest building(s) to this car park is/are the Administration Building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Designated Blue Badge parking bays are available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 6 designated Blue Badge parking bay(s) within this car park.
  • The dimensions of the designated parking bay(s) are 390cm x 430cm (12ft 10in x 14ft 1in).
  • The dimensions of the designated bays do vary in size.
• Charges and Restrictions View
  • This car park can be used by staff, visitors and Blue Badge holders.
  • There are no parking charges that apply on the day.
  • Signs are not provided to give information on parking charges/restrictions.
• Drop Off Point View
  • There is not a designated drop off point in this car park.
• Car Park Access View
  • There is sloped access to the car park from the Administration Building.
  • This car park is not clearly signposted from the Administration Building.
  • The nearest designated bay is 15m (16yd 1ft) from the Library Building.
• Comments View
  • Taxis are permitted to enter the car park for drop-off only.

You are on Building Parking. Skip to the next section.

Building Parking

Collapse all Expand all

• On Street Parking View
  • Clearly signed and/or marked on street Blue Badge parking bays are available.
  • The dimensions of the marked Blue Badge bays are 215cm x 390cm (7ft 1in x 12ft 10in).
  • The on street Blue Badge parking bay(s) is/are located on Elmwood Avenue, in between Geography Building and ELTC.
  • Clearly signed and/or standard marked parking bays are available.
  • The on street standard parking bay(s) is/are located on Elmwood Avenue, in between the Geography Building and ELTC.
  • Parking is accessed via a barrier, controlled by a security team. It is approximately 100m from the front entrance.
• Drop Off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • There is not an intercom.
  • The height of the card reader/lock is 97cm (3ft 2in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are push pad activated.
  • The door(s) is / are single.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 116cm (3ft 10in).
• Comments View
  • There are revolving doors on either side of the accessible door. The clear width of the revolving doors is 135cm.

You are on Outside Access (Elmwood Avenue Entrance). Skip to the next section.

Outside Access (Elmwood Avenue Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located on the left side of the building on Elmwood Avenue.
  • There is ramped/sloped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • A key card is required for access at this entrance.
  • The height of the card reader/lock is 97cm (3ft 2in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are push pad activated.
  • The door(s) is / are single.
  • The door(s) may be difficult to open.
  • The width of the door opening is 115cm (3ft 9in).
• Second Set of Doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 96cm (3ft 2in).
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located to the right as you face the entrance.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up the ramp.
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located to the left as you face the entrance.
  • There is / are 4 step(s) to access the entrance.
  • There is tactile paving at the top and bottom of the step(s).
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • The first step leading up to the entrance is lower than the other three steps. The height of the first step is 11cm.
  • There are two sets of doors leading into the building from the entrance lobby; the single automatic door is listed as above. There is a double automatic door, which is 126cm wide, opposite the single automatic door.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is step free access throughout the building via lift(s).
• Getting Around View
  • There is clear signage for building facilities/areas in the foyer/reception area.
  • There is clearly written directional signage at key points of circulation routes.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are moderate to good.
  • This building does not play background music.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance systems are located at the main reception desk on the ground floor and at the Student Information Desk on the first floor.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/09/2022.
  • The hearing assistance system was working at the time of testing.

You are on Reception. Skip to the next section.

Reception

• The desk is 14m (15yd 11in) from the main entrance.
• The reception area is clearly visible from the entrance.
• There is step free access to this reception area.
• The lighting levels in the reception area are good.
• The reception desk/counter is high (110cm+).
• There is a low section of the counter (76cm or below) available.
• There is a clear knee recess beneath the low/lowered counter.
• The desk is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 08/09/2022.
• The hearing assistance system was working at the time of testing.

Collapse all Expand all

• Comments View
  • There are Deaf-Alerter pagers at reception in case of a fire alarm. Visitors with hearing impairments are asked to collect one from the reception desk whilst in the building.

You are on Eating and Drinking (Mandela Hall Bar). Skip to the next section.

Eating and Drinking (Mandela Hall Bar)

Collapse all Expand all

• Location and Access View
  • The following information is for the bar.
  • The bar is located inside the Mandela Hall.
  • There is step-free access to the bar.
  • For access there are double automatic doors which are push pad activated.
• Service and Menus View
  • There is a bar where drinks can be ordered.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 115cm.
  • The height of the lowered section at the counter is 85cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
• Comments View
  • The bar is open for functions and events held in the Mandela Hall.

You are on Eating and Drinking (Social Café). Skip to the next section.

Eating and Drinking (Social Café)

Collapse all Expand all

• Location and Access View
  • The following information is for the café.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; menu boards, written wall menus and large print menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 85cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles.
  • The lighting levels are good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 70cm.
  • There are also coffee tables, high tables, armchairs and high stools.
  • The surface height of the highest table is 109cm.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is concrete.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

You are on Accessible Toilet(s) (ENTS Ground Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (ENTS Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located in the lift lobby, off the Elmwood Foyer.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Elmwood Avenue Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 154cm x 225cm (5ft 1in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 101cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is poor.

You are on Standard Toilet(s) (Ground Floor - Gender Neutral). Skip to the next section.

Standard Toilet(s) (Ground Floor - Gender Neutral)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The all gender toilets are located ahead of you as you enter the main foyer.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 45m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Changing Places (Ground Floor). Skip to the next section.

Changing Places (Ground Floor)

Collapse all Expand all

• Location and access View
  • The facility is located ahead of you as you enter the main foyer.
  • The facility is approximately 40m (43yd 2ft) from the main entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • There is pictorial signage on or near the door.
  • The dimensions of the facility are 286cm x 409cm (9ft 5in x 13ft 5in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 81cm (2ft 8in).
  • The transfer space on the right as you face the toilet is 94cm (3ft 1in).
  • Wall mounted grab rails are not available for the toilet.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • Disposal facilities are available.
  • There is a/are sanitary disposal units.
  • There is not a shelf next to the toilet.
  • There is not a coat hook.
  • A privacy screen is available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is not available.
  • No emergency alarm is fitted in the cubicle.
• Accessible Shower View
  • Accessible shower facilities are available.
  • The facilities available in the accessible shower are an adjustable shower head.
• Comments View
  • Users are asked to bring their own RADAR key to use this facility.

You are on Accessible Toilet(s) (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located ahead of you as you enter the main entrance.
  • This accessible toilet is approximately 37m (40yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 242cm (5ft 1in x 7ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 89cm (2ft 11in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • The contrast between the hand dryer and the wall is poor.

You are on Other Floors (Main Foyer). Skip to the next section.

Other Floors (Main Foyer)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • The stairs are located to your left as you enter.
  • The stairs are approximately 12m from the main entrance.
  • There are 15+ steps between floors.
  • The lighting levels are good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Comments View
  • The staircase, between the ground and first floor, has a stepped seating area running up the middle section of the staircase. This can be seen in photographs 1, 2 and 3.

You are on Other Floors (ENTS Stairs). Skip to the next section.

Other Floors (ENTS Stairs)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • The stairs are located in the rear lobby, off the Elmwood Foyer.
  • The stairs are approximately 20m from the Elmwood Avenue entrance.
  • There are 15+ steps between floors.
  • There are manual, double doors which may be difficult to open to access the stairwell on all floors.
  • The lighting levels are moderate to good.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift (Main Lifts). Skip to the next section.

Lift (Main Lifts)

• There is a lift for public use.
• The lift is located ahead of you as you enter building.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Wall mounted information boards are provided at lift landings.
• The weight limit for the lift is 1000kg.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 156cm x 143cm (5ft 1in x 4ft 8in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is good.

You are on Lift (ENTS Lifts). Skip to the next section.

Lift (ENTS Lifts)

• There is a lift for public use.
• The lift is located in the rear lobby, off the Elmwood Foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Wall mounted information boards are provided at lift landings.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• The weight limit for the lift is 1000kg.
• The lift is approximately 15m (16yd 1ft) from the Elmwood Avenue Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 143cm x 156cm (4ft 8in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is good.

You are on Counter (Student Information Desk). Skip to the next section.

Counter (Student Information Desk)

• The desk is 25m (27yd 1ft) from the main lifts.
• The Student Information Desk is located on the first floor, to the right as you exit the lift.
• Clear signage for the counter is not visible from the lift.
• There is step free access to this counter, via lift.
• The lighting levels in this area are moderate to good.
• The reception counter is high (110cm+).
• There is a low section of the counter (76cm or below) available.
• There is a clear knee recess beneath the low/lowered counter.
• The desk is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 08/09/2022.
• The hearing assistance system was working at the time of testing.

You are on Accessible Toilet(s) (First Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (First Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to your right as you exit the main lifts.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main lifts.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 192cm x 319cm (6ft 4in x 10ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 126cm (4ft 2in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 102cm and 146cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 106cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is poor.
• Comments View
  • There are similar toilets located in the same location on the first, second and third floors.

You are on Standard Toilet(s) (Cubicles). Skip to the next section.

Standard Toilet(s) (Cubicles)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The all gender toilets are located to your right as you exit the main lifts.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 20m from the main lifts.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 74cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
  • There are similar toilet facilities in the same location on the first, second and third floor.

You are on Eating and Drinking (Union Bar). Skip to the next section.

Eating and Drinking (Union Bar)

Collapse all Expand all

• Location and Access View
  • The following information is for the bar.
  • The bar is located on the second floor to the rear of the building.
  • There is step-free access, via lift, to the bar.
  • For access there are double automatic doors which are push pad activated.
  • There is an additional counter where pizzas can be ordered for takeaway or to eat in. The counter is 123cm high. This counter can be seen in photograph 7.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; menu boards and online menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is pizza and hot snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 117cm.
  • The height of the lowered section at the counter is 82cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a member of staff upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 72cm.
  • The distance between the floor and the underside of the highest dining table is 101cm.
  • There are also high tables, bench seats, stools and high stools.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is wood.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a member of staff upon request.

You are on Eating and Drinking (The Wee Bar). Skip to the next section.

Eating and Drinking (The Wee Bar)

Collapse all Expand all

• Location and Access View
  • The following information is for the bar.
  • The bar is located on the second floor, to the right of the Union Bar.
  • There is step-free access, via lift, to the bar.
  • For access there are double automatic doors which are push pad activated.
• Service and Menus View
  • There is a bar where drinks can be ordered.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 117cm.
  • The height of the lowered section at the counter is 85cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The lighting levels are low to moderate.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • There are also bench seats.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • The type of flooring in this area is wood.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are low to moderate.
  • Lighting levels may be lower in the evening.

You are on Accessible Toilet(s) (Union Bar - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Union Bar - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the rear right of the Union Bar.
  • This accessible toilet is approximately 25m (27yd 1ft) from the ENTS Lifts.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 84cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 106cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is poor.
• Comments View
  • The corridor leading to the accessible toilet has low lighting levels.

You are on Standard Toilet(s) (Union Bar). Skip to the next section.

Standard Toilet(s) (Union Bar)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located to the rear right of the Union Bar.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 50m from the ENTS lifts.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 76cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are low to moderate.