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Health Centre

Queens' College, Silver Street, Cambridge, Cambridgeshire, CB3 9ET

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Access Guide

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Getting To and Around Queens' College

  • Arriving By Car or Bike View
    • Queens’ College is situated in Cambridge city centre. The vehicle entrance to the site is located in Silver Street. Silver Street has a Bus Gate at its west end at the junction of Queen’s Road (the Backs), Sidgwick Avenue, and Newnham Road. Only buses and taxis may enter or leave Silver Street at this junction, so it is advised to access the College site from the east end of Silver Street (Trumpington Street). There are various Park and Ride schemes for people who would prefer to not drive into central Cambridge.
    • Parking at College is limited, and by permit only. Visitors are advised to check arrangements before they set off and call at the Porters’ Lodge on arrival to pick up a parking permit. The main parking area is located along the western edge of the College site, to the rear of the Fisher Building, Fitzpatrick Hall and Lyon Court. The parking also extends underneath Lyon Court. Students are generally not permitted to use cars in the immediate locality unless given permission based on specific requirements.
    • Cycling is a popular form of transport in Cambridge. The city is relatively flat and there is an extensive network of cycle routes.
    • For more information on getting to Queens' College by car please click here (opens new tab).
    • For more information on cycle routes and maps in Cambridge please click here (opens new tab).
  • By Bus View
  • By Train View
  • Accessing the College Site View
    • The main pedestrian entrance to the College site is located on Silver Street.
      This is via the Porters’ Lodge, which has a single, automatic door, 125cm wide at its entrance.
      There is an intercom, 125cm high, and a card reader, 95cm high, outside the entrance, and a slight slope (photograph 1).
      There are double automatic doors, 109cm wide, at the far end of the Porters’ Lodge leading out to the College.
      There is also a slight slope leading to and just beyond these doors (photograph 2).
    • There are several points where the main College site is accessed from the car park.
      Opposite the main vehicle entrance, there is an entrance via the Fisher Building.
      This has a gate, 114cm wide, then 2 automatic doors, 138cm and 136cm wide, accessed by a steep ramp, 112cm wide with handrails both sides, leading to the first door, and a further ramp, 118cm wide with handrails both sides, or 2 marked, 15cm high steps, leading to the second door (photographs 3-5).
      There is also a gap between the Fisher Building and the rear of Fitzpatrick Hall with a dropped kerb leading up from the car park to the front of the Fisher Building.
      There is a steep ramp with handrails both sides leading up the side of Fitzpatrick Hall, next to the electric car charging points (photograph 6).
      This gives access to Cripps Court via 2 automatic doors in Block FF.
      Further along there are 7 unmarked steps without handrails, leading up to Lyon Court (photograph 7).
      There are also 17 unmarked steps with handrails both sides, which lead up to Lyon Court from the underground car park (Photograph 8).
    • Docketts Gate is located on Queens’ Lane and can be used to give pedestrian access to the area of the College on the east side of the River Cam.
      The gate opens automatically away from you and is 120cm wide (photograph 9).
      There is a card reader 100cm at this entrance, and also an intercom, 120cm high, on the far side of the gate (photograph 10).
      There is a slight slope/dropped kerb with a cobbled surface in front of the gate (photograph 11) and a slight concrete slope just inside, leading down to Friars’ Court (photograph 12).
  • Getting Around the College Site View
    • From the Porters’ Lodge, there is a steep slope to the left leading down to the Fisher Building and the bike sheds, which has a brick block surface (photograph 13).
      There is a level covered walkway with a flagstone surface straight ahead from the Porters’ Lodge leading to Cripps Court, which also has a flagstone surface which can be uneven in places (photograph 14).
      There is a cut through on the far side of Cripps Court which leads through to Lyon Court (photograph 15), which also has a level, flagstone surface.
      There is a raised, covered area within this court containing benches and tables, which is accessed by a steep ramp or a medium height marked step (photograph 16).
      There is also seating available on the level areas (photograph 17).
    • Just before you get to Cripps Court from the Porters’ Lodge, there is a flagstone path with a slight slope to the right which leads to the Mathematical Bridge (photograph 18).
      The bridge links the east and west sides of the College site but has a very steep gradient and handrails on both sides (photograph 19).
      The bridge can be bypassed by exiting the site at the Porters’ Lodge, crossing the river via the Silver Street Bridge, then turning left into Queens’ Lane and re-entering the site via Dokett Gate.
      Just before the bridge, there is a path to the left with a slight slope that leads down to a gravel path beside the Cam (photograph 20).
      This leads to the Grove.
    • Just inside Dokett Gate is Friars Court, which has a tarmac, concrete and flagstone surface, with a slight slope which can be uneven in places (photograph 21).
      On the other side of the Chapel is Walnut Tree Court, which has a tarmac surface, is uneven in places, and has a slight slope leading up past the Chapel (photograph 22).
      To the right has you enter from Friars’ Court there is a gap in the wall that leads to the Fellows’ Garden via a steep ramp or 3 unmarked steps with handrails on both sides (photograph 23).
      Opposite the Chapel, there is a cut through to Old Court, which is 124cm wide with a slight slope leading up (photograph 24).
      Old Court has a flagstone surface, uneven in places and with some slight slopes (photograph 25).
      There is also a cut through from Walnut Tree Court to Cloister Court, which is 92cm wide at its narrowest (photograph 26).
      The paths in the centre of Cloister Court have a paving slab surface with a steep slope on the central path at the near end (photograph 27).
      That slope can be used to overcome the steps in the cloisters either side.
      The cloisters have a flagstone surface, uneven in places (photograph 28).
      On the far side of Cloister Court from Walnut Tree Court is a cut through to Old Court, which has a flagstone surface, uneven in places, with a slight gradient (photograph 29).
      There is also a cut through from Cloister Court leading to the Mathematical Bridge.
  • Additional College Site Information View
    • Many of the buildings at Queens’ College have stepped access into and around them (photographs 30 and 31).
      Due to the age of the buildings the staircases do vary in materials and layout.
      The height and depths of steps are not uniform, and neither is lighting, handrail provision/type or step markings.
      There are some buildings which have been adapted to make them step-free, including access ramps to bypass external steps (photograph 32) and internal lifts to access other floors.
      Please see our Detailed Access Guides for further information on access to buildings.
    • There is good directional signage (photograph 33) around the site which means those unfamiliar with the layout will be able to find their way to the main parts of the college.
      Accessible toilet facilities are located just off Lyon Court and in the JCR Office Building off Walnut Tree Court.

Useful Information

Site/Campus Car Park

  • Car Park View
    • The car park is located to the side and rear of the west side of the College site, accessed off Silver Street.
    • The nearest building(s) to this car park is/are the Fisher Building, Fitzpatrick Hall, Gym, Squash Courts, Lyon Court and Cripps Court.
  • Charges and Restrictions View
    • This car park can be used by staff, visitors and Blue Badge holders.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is step free access from this car park.
    • Buildings are not clearly signposted from this car park.
    • There is not a campus map available within the car park.
    • There are no designated Blue Badge bays within the car park, however, bays can be reserved for Blue Badge holders if requested in advance.
      The car park has a tarmac. concrete tile and concrete surface.
      There are 2 electric car charging bays located next to the ramp leading up to Lyon Court (Photograph 5).
      Part of the car park is underground (Photographs 6 and 7). There is a 220cm height limit at the entrance to this area (Photograph 8).

Getting To (The Health Centre)

  • Location View
    • The Health Centre is located West of the river, close to the Queens' College pedestrian entrance in Silver Street.
    • In addition to the main pedestrian entrance you can also access the Health Centre from Cripps Court.
    • There is not wayfinding signage along the route to the Health Centre.
    • Queens' College link (new tab) - click here.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Health Centre.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Queens' College Health & Welfare Centre'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 98cm.
    • The main door(s) open(s) automatically (away from you).
    • There is a push pad/button to exit the main automatic doors.
    • The exit push pad or push button is 97cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the right of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building.
    • The type of flooring is wood.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music/sound.
    • There is not a hearing assistance system.

Quiet Space(s) (Surgery)

  • Signage for the room(s) is available in upper and lower case lettering that is clearly visible on or near the door.
  • The corridor outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room(s) from the corridor.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door(s) for the room(s) is/are not push pad activated.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • Floor coverings in the room(s) are even with no trip hazards.

Quiet Space(s) (3 Ward)

  • Signage for the room(s) is available in upper and lower case lettering that is clearly visible on or near the door.
  • The corridor outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room(s) from the corridor.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door(s) for the room(s) is/are push pad activated.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • Floor coverings in the room(s) are even with no trip hazards.
  • Comments View
    • There are two similar ward rooms that vary in size (Photographs 5, 6, 7 and 8)
    • The two additional ward rooms do not have automatic doors.

Accessible Toilet(s) (Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the Health Centre.
    • This accessible toilet is approximately 1m (3ft 3in) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards (automatically).
    • The door is push pad or push button activated.
    • The push pad or push button is 99cm from floor level.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet opening is 83cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 229cm x 260cm (7ft 6in x 8ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 160cm (5ft 3in).
    • The transfer space is obstructed by storage items.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 78cm (2ft 7in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.
  • Accessible Shower View
    • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is poor.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
    • There is not an emergency alarm for the shower.
  • Comments View
    • At the time of survey the facility was being used for storage (August 2021).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the left as you enter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 1m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is no signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are moderate to good.