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Ticket Office

Rangers Football Club - Ibrox Stadium, 150 Edmiston Drive, Glasgow, G51 2XD

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • Currently the Main Stand reception is closed and there are no stadium tours running.
  • Opening times for the restaurant are subject to change based on government guidelines. Only bookings are accepted, no walk-ins.
  • There have been no changes to the parking or the Blue Badge parking bays.
  • An external queuing system is in place at the Megastore. Stewards are in place at weekends to limit the number of shoppers in store.
  • All entrances and exits remain the same, however the main reception on Edmiston Drive remains closed.
  • At Argyle House reception there is a sanitising station, in addition to a machine to read your temperature which must be used to gain access.
    Diners are also asked to sanitise their hands on entering Argyle House restaurant.
  • Various wall and floor signage has been added throughout.
  • Signage to ask people to keep to the left on stairs and walkways has also been introduced.
  • A protective screen has been added to the main reception desk in Argyle House.
  • People are asked to use stairs wherever possible.
  • The lifts are limited to one person or one family group only (plus carer where appropriate).
  • Toilet facilities within Argyle House restaurant are restricted to 3 users at any one time.
  • There is a one way system to enter the corridor leading to the toilets with a separate exit.
  • At weekends stewards are in place at the entrance to the Megastore to limit the number of shoppers permitted inside at any one time. The stewards ensure appropriate socially distant external queuing.
  • Face masks are required throughout.
  • When making bookings in the restaurant phone numbers are taken for test and trace and held for the required time set by the Scottish Government guidelines.
    All visitors must sign in at reception in order for the club to contact them should they be required by test and trace.
    In the restaurant diners are asked to scan a QR code to view the menu and payment via contactless is preferred.

Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a/are not steward(s) trained in British Sign Language.
  • The alternative formats documents can be provided in include; audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact a matchday steward, or the disability matters team.
  • On match days there are 6 access stewards who are located at the designated seating areas.
    The access stewards wear a red high visibility jacket, with the words "Access Buddies" on the back.
  • Stewards receive National Autism Training.
    Stewards receive Dementia Awareness Training.
    Staff receive Visual Impairment Awareness Training.
  • An OrCam reader (shown in photograph 3) glasses attachments that recognises objects and reads information is available for visually impaired people via matchday stewards.
    A ramble arm tag (shown in photograph 4) for visually impaired people, elderly people and people with cognitive disability is available. This allows users to follow a steward or guide with more room available through busy areas.
  • There are different types of hearing assistance systems and headsets available (shown in photographs 1 and 2).
    There are blankets available and waterproof ponchos which cover users and their wheelchair (shown in photographs 5 and 6).
  • Comments View
    • There are various smart cards available to be shown to stewards who will recognise assistance may be required for specific issues including parking, level access and lift, medical and toilet requirements.
    • All of the listed items here are available via the Disability Matters office in Argyle House.

Getting Here

Parking (Non Matchday Parking)

  • Parking View
    • The car park is located around the stadium.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is step-free access throughout the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 7 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 470cm x 510cm (15ft 5in x 16ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user unaided.
    • The stadium is clearly visible from the car park.
  • Comments View
    • All parking spaces are provided on a first come first served basis.
    • The Blue Badge parking bays are located at the front of Argyle House and the Broomloan Stand.
    • There is a parking area for the Ticket Office located opposite the Ticket Office Centre.

Matchday Parking

Outer Concourse

  • There is step free access throughout the outer concourse. 
    The surface of the access roads around the stadium are tarmac. 
    There is a covered walkway along the front of the Broomloan Stand, Copland Stand and Sandy Jardine Stand. 
    The surface of the pavement at the front of these stands is concrete tiles. 
    There are dropped kerbs in places from the access roads to the covered walkway. 
    There are portable ramps available that can be used to overcome the kerbs if needs, please contact a steward for more information. 
    There are some slight and steeps slopes in places around the outer concourse. 
    There is a concrete path that runs along Edmiston Road outside the Bill Struth Main Stand.
  • On matchdays there are food kiosks located at the four corners of the stadium.
    There are programme stalls located around the outer concourse. 
    There is an activity area located to the right as you enter the outer concourse from Edmiston Drive - East Access Point. 
    The Ibrox Memorial is located on the east corner of the Bill Struth Main Stand.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 10:00 - 12:00.
  • Sunday Closed.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Ticket Office Centre.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Accessible Entrance/Ticket Office Centre Exit)

  • Entrance View
    • This information is for the entrance located at the front of the Ticket Office Centre.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • This entrance is also used as the Ticket Office Centre exit.
    • When exiting the Ticket Office Centre the doors open away from you.

Ticket Office(s)

  • There is/are 1 ticket office(s) located around the stadium.
  • The ticket office(s) is/are located opposite the Sandy Jardine West Stand.
  • The ticket office(s) is/are approximately 2m from the accessible entrance.
  • Some of the ticket offices are clearly signed.
  • There is step free access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The ticket office(s) is/are not placed in front of a background which is patterned.
  • The lighting levels at the ticket office(s) are good.
  • The height of the ticket office(s) is/are medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • There is not a clear knee recess beneath the lowered section(s) of the ticket office(s).
  • The ticket office(s) is/are staffed.
  • There is not a hearing assistance system at the ticket office(s).
  • The ticket office(s) is/are for home and away supporters.
  • The ticket collection point is located to the right of the ticket office. The height of the ticket collection window is 115cm. The matchday sales point is located in front of the Copland Road Stand. The height of the matchday sales window is 115cm.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located Broomloan Stand Front Tier.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located Broomloan Stand Front Tier.