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BP Petrol Station - M1 - Northampton Services - Northbound - Roadchef

M1- Northampton Services - Northbound - Roadchef, M1 Junction 15a, Northampton, Northamptonshire, NN4 9QY

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop, at an out of hours counter and by using a phone app.
  • For the M1 - Northampton Services - Northbound - Roadchef AccessAble Access Guide please click here (new tab).

Getting Here

  • The motorway services are located directly off the M1 at junction 15a for both northbound and southbound directions of travel with direct access from the A43 also.
  • There is signage along the motorway indicating the distance to the services.
  • The car park has 5 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays on both the northbound and southbound services.
  • There is 1 Blue Badge parking bay and limited standard parking available at the petrol station.
  • There is ample coach parking available at the services.

Parking

  • Parking View
    • The car park is located in the front of the shop.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is not lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is signage available to direct users to the Blue Badge parking bays.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The surface on the pedestrian walkways is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 2m from the entrance.
    • There are dropped kerbs from the Blue Badge bay(s) to the building.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers can beep their horn or flash their headlights to notify staff assistance is needed.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; the Fuel Service App.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 101cm.
  • There are not lowered pay at pump screens available.
  • There is also an air and water machine located to the right of the forecourt shop.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Shop'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 180cm.
    • The height of the bollard(s) is 100cm.
    • The bollards do contrast visually with the paving.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There are mats in aisles that might be perceived as holes.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
  • Till(s) View
    • The till(s) is/are located on the left after you enter.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 91cm.
    • There is a lowered section at the till(s).
    • The height of the lowered section is 71cm.
    • There is not a clear knee recess beneath the lowered section of the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 17/12/2024.
    • The hearing assistance system was working at the time of testing.

ATM(s)

  • The ATM(s) is/are located to the right as you enter the shop.
  • The ATM(s) is/are 6m from the entrance.
  • The controls/screen heights vary between 110cm and 130cm.
  • There is not a lowered ATM available.
  • The ATM has an audio jack for headphones.

Eating / Drinking (Wild Bean Cafe)

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Food and drinks can be ordered from any till point. When the food and/or drinks are ready staff call out the order and customers pick it up from the café till point.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system.
  • Service Counter View
    • The height of the counter is 91cm.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 71cm.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
  • Self-Service Counter View
    • There is a moveable card machine available for payment.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • There are some tables which are accessible to wheelchair users.
    • In this area there are tables, high tables, bench seats, high stools and chairs with armrests available.
    • Some chairs are fixed to the floor.
    • Some tables are fixed to the floor.
    • The height between the floor and the underside of the lowest table is 75cm.
    • The distance between the floor and the underside of the highest table is 95cm.
    • The lighting levels are moderate to good.

Toilet with Adaptations (Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located at the far right side of the shop.
    • This accessible toilet is approximately 10m from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is high.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm.
    • The contrast between the internal door(s) and wall(s) is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 132cm x 191cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 64cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 87cm.
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 89cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 92cm.
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 82cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the far right side of the shop.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 8m from the entrance.
    • There is pictorial and written text signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is high.
    • The contrast between the internal toilet door(s) and wall(s) is high.
    • It was not possible to access the male toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is not a hand sanitiser.