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McDonald's - M1 - Northampton Services - Southbound - Roadchef

M1 - Northampton Services - Southbound - Roadchef, M1 Junction 15a, Northampton, Northamptonshire, NN4 9QY

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered, full table service available via online app and a touchscreen ordering service available.
    • Please order and pay using the self service machines, the My McDonald's app or use the counter to the right to order and pay.
      The counter on the left is where you collect your order and there is a screen above this counter so you can see if your order is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus, picture wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system .
    • The height of the hand sanitiser(s) is/are 95cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 165cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 120cm from the floor.
    • Once condensed the touchscreen heights are 120cm to 145cm from the floor.
    • The lowest height of the touchscreen card machines is 85cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 140cm from the floor.
    • There are 4 self services machines available.
  • Service Counter View
    • The height of the counter is 86cm.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located ahead and to the left as you enter the services building.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, chairs without armrests, booths and bench seats available.
  • Some chairs are fixed to the floor.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 70cm.
  • The distance between the floor and the underside of the highest table is 72cm.
  • The standard height for the underside of tables is 70cm.
  • The surface height of the lowest table is 73cm.
  • The surface height of the highest table is 76cm.
  • The surface height of the tables is 76cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are varied.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 80cm and 120cm.
  • Access to the additional seating area is via main entrance.
  • Comments View
    • There is a baby feeding station located in the seating area. The counter is 80cm high.