Access Guide
Summary
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Getting Help and Assistance
View
- Opening times are Monday - Sunday, 09.30 to 17.00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Phone Tech is located on the left side as you enter from the car park entrance.
- There is step-free access to Phone Tech.
- The entrance area is clearly signed.
- For the M1 - Tibshelf Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- The Changing Places facility is located ahead and to the left as you enter from the coach and hgv entrance.
- Accessible toilet facilities are located to the rear of the services building as you enter via the car park entrance.
- For detailed information about the toilet facilities please click here (new tab).
Shop
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Circulation
View
- The majority of aisle widths are 150cm .
- There may be product displays located within the aisles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is low colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
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Till(s)
View
- The till(s) is/are located on the right side of the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 110cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).