Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop and by using a phone app.
- Payment at the petrol station during the night can be made in the shop and by using a phone app.
- Payment by phone app is via the Shell Go app.
- For the M1 - Tibshelf Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).
Getting Here
- The southbound services are located directly off the M1 between junctions 28 and 29.
- There is signage along the motorway indicating the distance to the services.
- The main car park has 8 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
- There are additional standard parking bays located at the right hand side of the petrol station.
- Coach parking, including an accessible coach drop off point, is available at the rear of the services building.
Parking
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Parking
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- The car park is located at the right hand side of the forecourt.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is block paving.
- There is not lighting in the car park.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Payment signs are not provided.
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Staff are notified of customers arrival by use of an app, or by customers sounding their horn or flashing their lights.
- An App can be used at this petrol station to inform staff of arrival.
- The App(s) used at this petrol station is/are; fuelService.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 130cm.
Outside Access (Car Forecourt Entrance)
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Entrance
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- This information is for the entrance located at the front left of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Shell SELECT'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 251cm.
- The height of the bollard(s) is 86cm.
- The bollards do contrast visually with the paving.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 90cm.
- The hand sanitiser is foot pedal operated.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Outside Access (Car Forecourt Exit)
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Entrance
View
- This information is for the entrance located at the front right of the shop as you enter via the car forecourt entrance.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Exit'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 143cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 250cm.
- The height of the bollard(s) is 88cm.
- The bollards do contrast visually with the paving.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the exit.
- The gradient of the ramp/slope is steep.
Outside Access (HGV Forecourt Entrance)
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Entrance
View
- This information is for the entrance located at the rear right of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Shell SELECT'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 166cm.
- The height of the bollard(s) is 78cm.
- The bollards do not contrast visually with the paving but have an identification band.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Shop
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Circulation
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- The majority of aisle widths are 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
- Music is played everywhere.
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Till(s)
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- The till(s) is/are located to the right hand side of the shop as you enter via the car forecourt entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 110cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
Seating Area
- The seating area is located at the front of the shop as you enter via the car forecourt entrance.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests, tables and bench seats available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 71cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are good.
Accessible Toilet (Female - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- This accessible toilet is located in the standard female toilets, to the centre left of the shop as you enter via the car forecourt entrance.
- This accessible toilet is approximately 10m from the car forecourt entrance.
- There is step-free access into the accessible toilet.
- This is a female toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is fair.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 75cm.
- The contrast between the internal door(s) and wall(s) is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
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- The dimensions of the accessible toilet are 152cm x 202cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 160cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 44cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 92cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm.
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a fixed baby changing table available.
- The height of the baby changing table is 80cm.
Accessible Toilet (Male - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- This accessible toilet is located within the standard male toilets, to the left of the shop as you enter via the car forecourt entrance.
- This accessible toilet is approximately 10m from the car forecourt entrance.
- There is step-free access into the accessible toilet.
- This is a male toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is fair.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 73cm.
- The contrast between the internal door(s) and wall(s) is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
View
- The dimensions of the accessible toilet are 173cm x 206cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 107cm.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 43cm.
- The toilet seat contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is push.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 94cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm.
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a fixed baby changing table available.
- The height of the baby changing table is 85cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female toilet is located to the left of the shop as you enter via the car forecourt entrance.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 10m from the car forecourt entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is fair.
- The contrast between the internal toilet door(s) and wall(s) is fair.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- The lighting is activated by a sensor.
- There is not a hand sanitiser.
- The standard female toilets are shown in photographs 1 - 5.
There are 2 doors to enter the toilets (shown in photographs 2 and 3).
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Toilet Facilities 2
View
- The male toilet is located to the centre left of the shop as you enter via the car entrance.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 5m from the car entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is fair.
- The contrast between the internal toilet door(s) and wall(s) is fair.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- The lighting is activated by a sensor.
- There is not a hand sanitiser.
- The standard male toilets are shown in photographs 6 - 10.
There are 2 doors to enter the toilets (shown in photographs 7 and 8).