You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Customers can get assistance by going to WHSmith or asking for the Duty Manager.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; wheelchairs.
  • To obtain mobility aids please contact WHSmith or the Duty Manager.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and conference/meeting room(s).
  • The meeting facilities are located within the hotel.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; standard toilets, an accessible toilet, shower facilities and baby changing facilities.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located to the rear of the car park.
• Shops View
  • The following shops are available here; Gadget Shop and WHSmith.
  • For the Gadget Shop AccessAble Access Guide please click here (new tab).
  • For the WHSmith AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Fresh Food Café, McDonalds, Chozen Noodle and Costa.
  • For the Fresh Food Café AccessAble Access Guide please click here (new tab).
  • For the McDonald's AccessAble Access Guide please click here (new tab).
  • For the Chozen Noodle AccessAble Access Guide please click here (new tab).
  • For the Costa AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Days Inn.
  • The hotel is located at the M1 - Watford Gap - Southbound Services.
• Adjoining Motorway Services View
  • There is an adjoining motorway services building which can be accessed via an external bridge.
  • The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines, free WiFi and conference/meeting room(s).
  • The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
  • For the M1 - Watford Gap Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The northbound services are located directly off the M1 between junctions 16 and 17.
• There is signage along the motorway indicating the distance to the services.
• The main car park has 10 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
• There is 1 Blue Badge parking bay and 4 standard parking bays located at the front of the petrol station.
• Coach parking is available at the front of the car park as you enter from the motorway exit slip road.

You are on Link Bridge. Skip to the next section.

Link Bridge

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• Access and Circulation View
  • The link bridge is external.
  • There is ramped/sloped and stepped access to the bridge.
  • There is step-free access along the bridge.
  • From the northbound services there is a 20cm high step and a long steep ramp leading to the bridge.
    From the southbound services there is a dropped kerb and a long steep ramp leading to the bridge.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; Blue Badge parking bays, a cash machine, standard parking bays and accessible and standard toilet facilities.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 10 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • To pay via the NexusPay app use the location code 2220.
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The nearest designated Blue Badge parking bay is approximately 2m from the main entrance.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (GRIDSERVE). Skip to the next section.

Electric Vehicle Charging Points (GRIDSERVE)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is GRIDSERVE.
  • Rapid charging is available.
  • The electric vehicle charging point(s) is/are located at the side of the car park close to the exit for the petrol station.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • If you require assistance with accessibility to our chargers then please contact our Duty Manager between 7am-10pm on 07826 872 819 or going in and asking for help.
    When you arrive please let us know the following: colour and model of car and how we can support you. For all other assistance with charging please call GRIDSERVE on 0333 1234 333.
  • There is/are 2 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 255cm x 420cm.
  • The charging point(s) is/are located to the rear as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 101cm to 129cm.
  • The height of the electric vehicle charging point nozzle slot is 105cm.
  • An app is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made over the phone and at the charging point(s).
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 65cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 198cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 65cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 137cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • The cash machine(s) is/are located in the corridor close to the toilets and outside WHSmith.
  • The controls/screen heights of the cash machine(s) vary between 85cm and 130cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 137cm.
• Signage View
  • There is signage for the shop(s)/restaurant(s) available.

You are on Seating Area (Main). Skip to the next section.

Seating Area (Main)

• The seating area is located to the right as you enter the main entrance, opposite the Fresh Food Café.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables and chairs without armrests available.
• Chairs are not permanently fixed to the floor.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 71cm.
• The distance between the floor and the underside of the highest table is 74cm.
• Music is played everywhere.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• Lighting levels are moderate to good.

You are on Seating Area (Additional). Skip to the next section.

Seating Area (Additional)

• The seating area is located along the main walkway.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables and chairs without armrests available.
• Chairs are not permanently fixed to the floor.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 73cm.
• Background music is played throughout this area.
• Lighting levels are moderate to good.

You are on Accessible Toilet (Right Hand Transfer - Baby Changing). Skip to the next section.

Accessible Toilet (Right Hand Transfer - Baby Changing)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located towards the rear left of the main walkway, opposite the standard toilets.
  • This accessible toilet is approximately 30m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The signage says 'Not Every Disability Is Visible'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 89cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 210cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is activated by a sensor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 184cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 104cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 94cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 80cm.

You are on Accessible Toilet (Left Hand Transfer - Baby Changing). Skip to the next section.

Accessible Toilet (Left Hand Transfer - Baby Changing)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located towards the rear left of the main walkway, opposite the standard toilets.
  • This accessible toilet is approximately 32m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The signage says 'Not Every Disability Is Visible'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 207cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is activated by a sensor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 182cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 80cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located towards the rear right of the main walkway, opposite the accessible toilets.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 35m from the main entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm.
• Comments View
  • Photographs 1-8 show the female toilets.
  • Photographs 9-15 show the male toilets.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located within the female and male standard toilets.
• The shower facilities are approximately 37m from the main entrance.
• There is stepped access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from a cleaning operative or from WHSmith.
• There is pictorial and written text signage on or near the shower door.
• The signage says 'Shower (Key Available From Retail Shop)'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 77cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are low to moderate.
• The lighting is permanent.
• There is a 4cm step to enter the shower room from the walkway.
  There is then a 4cm step once inside to access the shower cubicle

You are on Hidden Disabilities Sunflower. Skip to the next section.

Hidden Disabilities Sunflower

• The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).