Access Guide
Summary
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Getting Help and Assistance
View
- The opening hours for Leon are: Monday - 11:00 - 22:00 Tuesday - 11:00 - 20:00 Wednesday - Closed Thursday - 11:00 - 20:00 Friday - 11:00 - 21:00 Saturday - 08:00 - 20:00 Sunday - 09:00 - 21:30.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Leon is located to the left as you enter the main services building.
- There is step-free access to Leon.
- The entrance area is clearly signed.
- For the M1 - Watford Gap Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- Accessible toilet facilities are located to the rear of the main services building walkway.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered and a touchscreen ordering service available.
- Food and drinks can either be ordered via the touchscreen on the left, or at the counter.
All orders are collected from the counter when ready. - Staff can bring food and/or drinks to tables.
- Menu types include; picture wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Music is played everywhere.
- There is not a hearing assistance system.
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Self-Service Touchscreens
View
- Self-service touchscreens are available for ordering.
- The touchscreens are 94cm to 142cm from the floor.
- The lowest height of the touchscreen card machines is 83cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
- There are 3 higher touch screens to the right of the one surveyed.
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Service Counter
View
- The height of the counter is 100cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 83cm.
- There is a clear knee recess beneath the lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
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Self-Service Counter
View
- The height of the self-service counter is 93cm.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is placed in front of a plain background.
- There is not a moveable card machine available for payment.
- The lighting levels are good.
Seating Area
- The seating area is located to the left and right as you enter the services building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, bench seats and chairs without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 72cm.
- The surface height of the tables is 75cm.
- Music is played everywhere.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are varied.