You are on Summary. Skip to the next section.

Summary

Collapse all Expand all

• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Customers can get assistance by telephoning the services or speaking to staff at the ChannelPorts reception or WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; ceiling track hoists.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; cash machines, a first aid point, a defibrillator, free WiFi, electric car charging points and a petrol station.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; baby changing facilities, a Changing Places facility, shower facilities, an accessible toilet and standard toilets.
  • For detailed information on the toilets available please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grass areas to the left and right as you face the main entrance.
• Shops View
  • The following shops are available here; WHSmith.
  • For the WHSmith AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Costa Coffee, Curried Away, Don Air, KFC, McDonald's, Noodle Stop, Subway and The Breakfast Club.
  • For the Costa Coffee AccessAble Access Guide please click here (new tab).
  • For the Curried Away AccessAble Access Guide please click here (new tab).
  • For the Don Air AccessAble Access Guide please click here (new tab).
  • For the KFC AccessAble Access Guide please click here (new tab).
  • For the McDonald's AccessAble Access Guide please click here (new tab).
  • For the Noodle Stop AccessAble Access Guide please click here (new tab).
  • For the Subway AccessAble Access Guide please click here (new tab).
  • For the The Breakfast Club AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The motorway services are located directly off the M20 at junction 11 with Folkestone and the Channel Tunnel to the southeast and London, Ashford and the M25 to the northwest.
• There is signage along the motorway indicating the distance to the services.
• The main car park has 10 Blue Badge parking bays, 3 electric vehicle charging points and a number of standard parking bays.
• There is 1 Blue Badge parking bay and 4 standard parking bays located at the rear of the petrol station forecourt.
• There is ample coach parking available at the front and read of services building.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Parking View
  • The car park is located at the front of the services building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac and block paving.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station.
  • There is also parking available for coaches and heavy goods vehicles.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is signage available to direct users to the Blue Badge parking bays.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 242cm x 493cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Electric Vehicle Charging Points View
  • For the M20 - Folkestone Services - Roadchef - EVCP - GRIDSERVE AccessAble Access Guide please click here (new tab).
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 3 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the building.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made at a payment machine.
  • Payment machines are located inside the building.
  • Payment machines are located outside the Channel Ports Office inside the services building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the parking charges please click here (opens new tab).
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The nearest designated Blue Badge parking bay is approximately 7m from the main entrance.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the services building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome to Folkestone Services'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 203cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 207cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 164cm.
  • The height of the bollard(s) is 99cm.
  • The bollards do not contrast visually with the paving.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Outside Access (Coaches Entrance). Skip to the next section.

Outside Access (Coaches Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the side of the services building, leading in from the coach park.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Entrance'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 144cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 195cm.
  • The height of the bollard(s) is 91cm.
  • The bollards do not contrast visually with the paving.
• Ramp/Slope View
  • The ramp/slope is located directly in front of the entrance doors, leading up from the coach park.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (HGV Entrance). Skip to the next section.

Outside Access (HGV Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the rear of the services building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 103cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance gate, leading up from the HGV parking area.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 130cm.
• Lift View
  • There is a gate between the ramp and the building entrance. This is permanently open and has a width of 119cm.

You are on Counter (ChannelPorts Reception). Skip to the next section.

Counter (ChannelPorts Reception)

Collapse all Expand all

• Counter View
  • The counter is located opposite the standard toilets, near the HGV entrance.
  • The counter is approximately 105m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • The counter is clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 132cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is not a hearing assistance system at the counter.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats on the floor that might be perceived as holes.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.
• Seating View
  • There is not seating for the desk.
  • There are high tables available.
  • This counter is mainly used by HGV drivers. There are tables next to the self-service touchscreens on which forms are filled in and documents signed. These are at a height of 103cm.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the building.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats on the floor that might be perceived as holes.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Music is played in some areas.
  • The cash machine(s) is/are located to the right of the toilet area.
  • The controls/screen heights of the cash machine(s) vary between 98cm and 122cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 100cm.
  • A hand sanitiser is available by the HGV entrance and ChannelPorts reception.
• Signage View
  • There is an information board, overhead pictorial signage, signage for the shop(s)/restaurant(s) and overhead written signage available.
  • The colour, design and typeface of signs is not consistent throughout the building.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located throughout the services building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables, armchairs, a mixture of chairs with and without armrests and coffee tables available.
• Some chairs are fixed to the floor.
• Some tables are fixed to the floor.
• The standard height for the underside of tables is 72cm.
• The surface height of the lowest table is 31cm.
• Music is played in some areas.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• Lighting levels are good.

You are on Changing Places. Skip to the next section.

Changing Places

Collapse all Expand all

• Location and Access View
  • The facility is located to the rear of the services building as you enter through the main entrance, on the right just before you reach the Channel Ports Reception.
  • The facility is approximately 101m from the the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The contrast between the external door(s) and wall(s) is high.
  • The contrast between the internal door(s) and wall(s) is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from WHSmith or the Channel Ports Reception.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial and written text signage on or near the door.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door opening is 97cm.
  • The dimensions of the facility are 284cm x 361cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 82cm.
  • The transfer space on the left as you face the toilet is 146cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 50cm.
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 94cm.
  • The toilet has a backrest.
  • The toilet seat contrast is high.
  • There is an emergency pull cord alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 195cm.
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • There is no seat for the shower.
  • There is a vertical grab rail for the shower.
  • The contrast between the vertical grab rail(s) for the shower and wall is high.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The contrast between the wash basin grab rail(s) and wall is high.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the wall fixed soap dispenser is 96cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 93cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 88cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 91cm.
  • The shelf is located where it is reachable.
  • There is a/are pedal bin and nappy/incontinence items bin disposal units.
  • There is an emergency pull cord alarm for the facility.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a/are coat hook(s).
  • The coat hooks are 108cm and 144cm from the floor.
  • There is not a hand sanitiser.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
• Comments View
  • There is no seat from the shower, although you can sit on the height-adjustable changing bench as a substitute (this is located next to the shower).

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located opposite the Channel Ports reception and close to the HGV entrance and standard toilets.
  • This accessible toilet is approximately 100m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door(s) and wall(s) is high.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 90cm.
  • The contrast between the internal door(s) and wall(s) is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 260cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is activated by a sensor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is high.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm.
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 106cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located opposite the Channel Ports reception and close to the HGV entrance and standard toilets.
  • This accessible toilet is approximately 98m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door(s) and wall(s) is high.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 90cm.
  • The contrast between the internal door(s) and wall(s) is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 260cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is activated by a sensor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is high.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm.
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 106cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located opposite the ChannelPorts reception and close to the HGV entrance.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 99m from the main entrance.
  • There is pictorial and written text signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The height of the lowered wash basin is 70cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are available in both the female and male toilets.
  • There is a flip down baby changing table available .
  • The height of the baby changing table is 95cm.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located opposite the ChannelPorts reception and close to the HGV entrance and standard toilets.
• The parent and baby room is approximately 102m from the main entrance.
• There is step-free access into the parent and baby room.
• There is written text and pictorial signage on or near the parent and baby room door.
• The signage says 'Family Changing Room & Baby Change NO TOILET'.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm.
• The contrast between the external door(s) and wall(s) is high.
• The contrast between the internal door(s) and wall(s) is high.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 95cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 71cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is a red flashing fire alarm beacon within the room.
• The lighting levels are good.
• The lighting is activated by a sensor.
• There is not a hand sanitiser.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located opposite the ChannelPorts reception and next to the standard toilets.
• The shower facilities are approximately 108m from the main entrance.
• There is step-free access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from the ChannelPorts reception.
• There is written text and pictorial signage on or near the shower door.
• The signage says 'C'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 76cm.
• The contrast between the external door(s) and wall(s) is high.
• The contrast between the internal door(s) and wall(s) is high.
• The lighting levels are good.
• The lighting is activated by a sensor.
• There is 1 step just after you enter which is 15cm in height and clearly marked.
• There is a sink available that is 88cm in height.
  There is a toilet available.
  There are 7 showers in total. The showers are switched on via a push button, with the temperature being adjusted by a twist/turn control.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• People exit the building using the fire exits.
• There is an external emergency meeting point.
• The external emergency meeting point is located outside the main entrance in the car park.