Access Guide
Summary
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Getting Help and Assistance
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- The Café is open on a seasonal basis. Fresh Food Café is open in the mornings for breakfast and Chozen Noodle is open from lunchtime onwards.
This venue was closed at time of survey (23rd October 2024). - There is not a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
- The Café is open on a seasonal basis. Fresh Food Café is open in the mornings for breakfast and Chozen Noodle is open from lunchtime onwards.
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Access
View
- Fresh Food Café / Chozen Noodle is located ahead and to the right when entering the services.
- There is step-free access to Fresh Food Café / Chozen Noodle.
- The entrance area is clearly signed.
- For the M27 - Rownhams Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located next to WHSmith.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Orders for food and drink are placed at the service counter.
A member of staff will advise you when your order is ready. - Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is sandwiches, baguettes, panini and salads (morning) and noodles (noon onwards).
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Music is played everywhere.
- There is not a hearing assistance system.
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Service Counter
View
- The height of the counter is 91cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
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Payment Counter
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- There is no designated seating area for this restaurant.
Seating Area (Additional Outside Seating)
- The seating area is located externally, between Costa and Leon.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables with fixed seating available.
- All chairs are fixed to tables.
- The standard height for the underside of tables is 65cm.
- The surface height of the tables is 68cm.
- This area is accessed from within the services via a door.
The door leading to the outdoor seating area is 100cm wide.
The door opens outwards by a push bar and is for exit only.
Re-entry to the services is by the main entrance, or if the exit door is permanently held open in good weather conditions.