Access Guide
Summary
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Getting Help and Assistance
View
- The Café is open on a seasonal basis. Fresh Food Café is open in the mornings for breakfast and Chozen Noodle is open from lunchtime onwards.
This venue was closed at time of survey (3 April 2023). - Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
- The Café is open on a seasonal basis. Fresh Food Café is open in the mornings for breakfast and Chozen Noodle is open from lunchtime onwards.
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Access
View
- Fresh Food Café / Chozen Noodle is located ahead and to the right when entering the services.
- There is step-free access to Fresh Food Café / Chozen Noodle.
- The entrance area is clearly signed.
- For the M27 - Rownhams Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located next to WHSmith.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered.
- Orders for food and drink are placed at the service counter.
A member of staff will advise you when your order is ready. - Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is sandwiches, baguettes, panini and salads (morning). Noodles (noon onwards).
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- There is not a hearing assistance system .
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Service Counter
View
- The height of the counter is 91cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
Seating Area
- The seating area is located between Leon and Costa.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, bench seats, high tables, stools and a mixture of chairs with and without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 70cm.
- The surface height of the tables is 106cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 130cm.