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Shell Petrol Station - M56 - Chester Services - Roadchef

M56 - Chester Services - Roadchef, M56 Junction 14, Elton, Chester, CH2 4QZ

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop.
  • Payment at the petrol station during the night can be made in the shop.
  • For the M56 - Chester Services - Roadchef AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are located off junction 14 of the M56.
  • There is signage along the motorway indicating the distance to the services.
  • The car park has Blue Badge parking bays, electric charging points and a number of standard parking bays.
  • Additional parking is available at the petrol station.
  • Coach parking is available to left of the main services building.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers can beep their horn, flash their headlights or use the app to notify staff assistance is needed.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; Shell GO+.
  • It is possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 110cm.
  • Pay at the pump is via a mobile phone app.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Shell Select'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 86cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
  • Till(s) View
    • The till(s) is/are located to the right after you enter.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 110cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).

Accessible Toilet

  • Accessible toilet facilities are not available.
  • The nearest accessible toilet(s) is/are located in the main Chester Services building.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the left of the till point.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 16m from the entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
    • The lighting is activated by a sensor.
    • There is not a hand sanitiser.