Access Guide

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Summary

Getting Help and Assistance View
- Opening hours vary, please contact the venue for more details.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Chozen Noodle is located in the centre of the services building.
- There is step-free access to Chozen Noodle.
Toilet Facilities View
- Accessible toilet facilities are located on the left as you enter the services building from the main entrance.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Customers place their order at the counter, and then staff will let them know when it is ready to collect from the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Asian cuisine.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- Background music is played throughout this area.
- There is not a hearing assistance system .
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 82cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.

The seating area is located on the right as you enter the services building from the main entrance.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are bench seats, tables, armchairs and chairs without armrests available.
Some chairs are fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 73cm.
Background music is played throughout this area.
There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
Lighting levels are good.
There is a/are hand sanitiser(s) in this area.
The height of the hand sanitisers range between 89cm and 102cm.

The seating area is located by the Costa Coffee and McDonald's seating areas.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are a mixture of chairs with and without armrests and tables available.
Chairs are not permanently fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 71cm.
The surface height of the tables is 73cm.
Lighting levels are good.
Access to the additional seating area is via double doors by the Costa Coffee and MacDonald's seating areas.
There are double doors with a width of 180cm to enter the seating area. The flooring in the seating area is wood decking.

The seating area is located to the front of the blue badge parking spaces by the car park.
There is ramped/sloped access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are picnic tables with fixed seating available.
Chairs are not permanently fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 71cm.
The surface height of the tables is 73cm.
The picnic tables are opposite the blue badge parking spaces in the car park. The seating area is grassed. The seating area is set on a slight gradient.