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Costa - M6 - Stafford Services - Southbound - Roadchef

M6 - Stafford Services - Southbound - Roadchef, M6 Junctions 14/15, Stone, Staffordshire, ST15 0XE

Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen and a counter where food and drink can be ordered.
    • Customers order their food and drink from the counter and staff inform them when their order is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is not a hearing assistance system.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitisers range between 89cm and 102cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 108cm to 179cm from the floor.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 105cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are coffee tables, tables, sofas, bench seats, stools and chairs without armrests available.
    • Some chairs are fixed to the floor.
    • Tables are not permanently fixed to the floor.
    • The standard height for the underside of tables is 73cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Seating Area (Outside Seating Area)

  • The seating area is located by the Costa Coffee and McDonald's seating areas.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, chairs with armrests and picnic tables with fixed seating available.
  • Some chairs are fixed to tables and the floor.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 66cm.
  • The distance between the floor and the underside of the highest table is 71cm.
  • Access to the additional seating area is via double doors by the Costa Coffee and McDonald's seating areas.
  • The double doors to enter the outside seating area have a width of 180cm.
    The flooring in the seating area is wood decking.

Seating Area (Picnic Area)

  • The seating area is located to the front of the Blue Badge parking spaces.
  • There is ramped/sloped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are picnic tables with fixed seating available.
  • All chairs are fixed to tables.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 71cm.
  • The seating area is set on a slight gradient.