Access Guide
Summary
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Getting Help and Assistance
View
- Opening times may vary.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are not available.
- There is not a hearing assistance system.
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Access
View
- MPG- Motorway Phone Gadgets is located beyond the motorway services main entrance to the left.
- There is step-free access to MPG- Motorway Phone Gadgets.
- The entrance area is clearly signed.
Shop
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Circulation
View
- The majority of aisle widths are 150cm+.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
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Till(s)
View
- The till(s) is/are located to the left of the shop entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is/are placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 90cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).