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The Roman Baths and Pump Room

The Roman Baths, Abbey Churchyard, Bath, BA1 1LZ

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Access Guide

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Summary

  • For information about the opening hours please click here.
  • Amenities at this site include: a reception, a restaurant, exhibition rooms, a museum, a living museum with actors and a shop.
  • There is not onsite parking available here.
  • The most accessible entrance has level step free access and manual doors.
  • There is 1 step-free entrance.
  • This does include the main entrance.
  • The entrance surveyed is the main entrance in Abbey Churchyard.
  • The building has 3 floors once inside.
  • There is step free access once inside via platform or stair lift.
  • There is stepped only access to the West and East Baths on the Great Bath floor.
  • There is stepped or platform lift access to various levels on the Museum and Temple Courtyard floor.
  • There is ramped access to various levels on the Museum and Temple Courtyard floor.
  • There is a member of staff available for help and assistance.
  • This venue also has the following available: seating, large print information, Braille information, audio format information, audio description, a BSL trained staff member, a handheld device with sign language, a clearly signed hearing assistance system, facilities for assistance dogs, a virtual tour, an accessible route map, audio guides, BSL guides and tactile models.
  • The following mobility aids are available to borrow: a wheelchair, a mobility scooter, stick seats and baby carriers. For more information on any hire fees or booking requirements, please contact the venue.
  • At the time of our visit the hearing assistance system was working.
  • Toilet and changing facilities available include: an accessible toilet solely for the use of disabled people, a toilet with some adaptations for disabled people, a step free standard toilet and standard toilets.
  • There is/are 2 toilet(s) designated as accessible.
  • The accessible toilets surveyed can be found on the ground floor to the right after you enter the building via the main entrance and on the Museum and Temple Courtyard floor to the right after you have completed the Temple Courtyard area of this floor.
  • This accessible toilet surveyed is approximately 15m from the main entrance.
  • The standard toilets can be found on to the right (female) and left (male) after you enter the building via the main entrance.
  • The standard toilets surveyed can be found on the ground floor.
  • Evening Explorers events are in place where visitors with Autism and their families can enjoy the site away from the hustle and bustle of the general public. For more information please contact the venue in advance.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The nearest bus stops are Westgate Buildings and St James's Parade.
  • The nearest train station is Bath Spa.

Entrance (Main - Roman Baths)

  • The entrance surveyed is located in Abbey Churchyard.
  • There is step-free level access at this entrance.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 134cm.
  • There is a second set of doors.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 139cm.

Reception (Ticket Desk)

  • There is step-free level access to this reception.
  • The height of the reception counter is 112cm.
  • There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • Lighting levels are good at this reception.
  • There is no (or very little) background noise here.
  • The counter has a clearly signed hearing assistance system.
  • There are bench seats available in the reception area.
  • All of the seating is fixed.

Accessible Toilet (Main Entrance - Roman Baths - Left Hand Transfer)

  • This accessible toilet is located to the right after you enter the building, before the ticket desks.
  • There is step-free level access into the accessible toilet.
  • This accessible toilet is approximately 15m from the main entrance.
  • There is pictorial and written text signage on or near the door.
  • There is a push pad activated door which opens by sliding and has a fair colour contrast.
  • The door has a push pad lock.
  • The width of the accessible toilet door opening is 84cm.
  • The dimensions of the cubicle are 137cm x 200cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the toilet seat but it is obstructed.
  • The lateral transfer space is 65cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder and hand dryer.
  • The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 112cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 68cm.
  • The height of the soap dispenser is 80cm.
  • The height of the hand dryer is 93cm.
  • There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have a full length mirror.
  • There are coat hooks in the toilet at 81cm and 160cm from the floor.
  • The cubicle also has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
  • The following have a good colour contrast with their surroundings: all grab rails, the dropdown rail, the floor and the toilet seat.
  • The following have a less clear colour contrast with their surroundings: the internal door.
  • Lighting levels are good in the cubicle.

Standard Toilet(s) (Main Entrance - Roman Baths - Female)

  • There is step-free level access into the toilet(s).
  • There is a manual door which opens inwards and has a low colour contrast.
  • The wash basin tap type is sensor.
  • Lighting levels are good in the cubicle.
  • The female toilets are to the right after you enter the building before the ticket desks.

Parent and Baby Room / Breastfeeding Room (Main Entrance - Roman Baths)

  • There is not step-free access to the parent and baby room.
  • There is a manual door which opens inwards and has a low colour contrast.
  • There is a baby change facility which is not at a recommended height (75cm).
  • The wash basin tap type is sensor.
  • Waste bins include: a nappy bin.
  • The parent and baby room is to the right after you enter the building before the ticket desks.

Steps (Standard Male Toilets Access)

  • There are 10 or more steps.
  • The steps are not clearly marked with a handrail on the right going down.

Standard Toilet(s) (Main Entrance - Roman Baths - Male)

  • There is not step-free access into the toilet(s).
  • There is a manual door which opens outwards and has a medium colour contrast.
  • The wash basin tap type is sensor.
  • Lighting levels are good in the cubicle.
  • The male toilets are to the left, down the stairs, after you enter the building.

Tour

  • The tour is self-guided but guides are available to provide additional information.
  • The tour takes approximately 2 hours.
  • There is step-free access throughout the tour, via lift.
  • The majority of walkways are 150cm+ wide.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: braille, pictorial, information board, television/screen, audio description, handheld information devices, audio guides, multi-language audio and BSL.
  • Floor plans/maps are available for the tour route.
  • There are bench seats at regular intervals along the tour.
  • All of the seating is fixed.
  • There are folding seats/stools available to take around the tour.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, it is due to uneven paving/tiles.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
  • Lighting levels are low along parts of the tour route.
  • The tour is over three floors.
    There are three platform lifts on the tour.
    Some of the tour includes walkways which are metal or glass above the Roman ruins below.
    There are several slight ramps during the tour on the lower floors.
    There are several steps during the tour on the lower floors, all of which can be bypassed by using the lifts.
  • Lift View
    • This lift is a platform lift.
    • The lift door opening width is 90cm.
    • The dimensions of the lift are 112cm x 144cm.

Lift (Lift A - Museum and Great Bath)

  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are upper level and lower level.
  • Externally the lift has: a door with a high colour contrast to the surroundings, buttons with a medium colour contrast to the surroundings, buttons with a low colour contrast to the surroundings, tactile markings and controls at a recommended height range (between 90cm - 110cm).
  • The lift door opening width is 89cm.
  • The dimensions of the lift are 106cm x 142cm.
  • Internally the lift has: buttons with a medium colour contrast to the surroundings, controls at a recommended height range (between 90cm - 110cm), an audible announcer and a visual floor indicator.
  • Lighting levels are good here.

Accessible Toilet (Kings Bath Corridor - Temple Courtyard - Left Hand Transfer)

  • This accessible toilet is located to the right after you exit the Temple Courtyard area.
  • There is step-free access into the accessible toilet, via ramp/slope.
  • This accessible toilet is approximately 5m from the Kings Bath Corridor.
  • There is Braille, pictorial and written text signage on or near the door.
  • There is a manual door which opens outwards and has a fair colour contrast.
  • The door has a twist lock.
  • The width of the accessible toilet door opening is 86cm.
  • The dimensions of the cubicle are 187cm x 187cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the toilet seat.
  • The lateral transfer space is 132cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
  • The following fixtures cannot be reached from the toilet seat: the soap dispenser, towel dispenser and hand dryer.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 105cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 73cm.
  • The height of the soap dispenser is 105cm.
  • The height of the towel dispenser is 103cm.
  • The height of the hand dryer is 99cm.
  • The height of the baby change is 83cm.
  • There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 148cm from the floor.
  • The cubicle also has: a nappy/incontinence items bin and a sanitary bin.
  • The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet seat.
  • Lighting levels are good in the cubicle.

Shop (Great Bath Floor)

  • All flooring in the shop is smooth and even.
  • There is step-free level access to the till(s).
  • The height of the counter is 95cm.
  • There is a low level till at the recommended height for seated users (between 76cm - 86cm).
  • The till does not have a hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are good in the shop.

Steps (Exit and Toilets)

  • There are 7 steps.
  • The steps are clearly marked with handrails on both sides.
  • Lighting levels are low here.

Standard Toilet(s) (Roman Baths Exit)

  • There is step-free level access into the toilet(s).
  • There is a manual door which opens inwards and has a high colour contrast.
  • The male standard toilet was surveyed.
  • There is also a female toilet in the same location.
  • The wash basin tap type is sensor.
  • Lighting levels are good in the cubicle.
  • There is a baby change facility which is not at a recommended height (between 70cm - 75cm).

Entrance (Pump Room Restaurant)

  • The entrance surveyed is located in Abbey Churchyard.
  • There is not step-free access at this entrance.
  • There is one step.
  • The step is clearly marked but there are no handrails.
  • This entrance has revolving doors.
    The accessible entrance is via the main entrance for the Roman Baths.

Eating and Drinking (Pump Room Restaurant)

  • This is a restaurant which serves hot and cold meals and snacks.
  • There is step-free level access to this area.
  • Tables can be booked in advance.
  • There is full table service.
  • Menu types include; handheld menus.
  • Menus are easy to read.
  • The following are available here: drinking straws and a portable card machine for payment.
  • Lighting levels are good here.
  • There is background noise here which varies, depending on the time of day.
  • There is not a hearing assistance system.
  • The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users and chairs without armrests.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.

Entrance (Shop - Stall Street)

  • The entrance surveyed is located in Stall Street.
  • There is step-free level access at this entrance.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 134cm.

Entrance (Shop from the Roman Baths Exit)

  • The entrance surveyed is located leading from the stepped exit from the Roman Baths.
  • There is not step-free access at this entrance.
  • There are 10 or more steps.
  • The steps are clearly marked with handrails on both sides.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 164cm.
  • There is not a second set of doors.

Shop (Ground Floor)

  • The majority of aisle widths are not 150cm+.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
  • There is step-free level access to the till(s).
  • The height of the counter is 104cm.
  • There is a low level till at the recommended height for seated users (between 76cm - 86cm).
  • The checkout area has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The till has a clearly signed hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • There is background noise here.
  • Lighting levels are good in the shop.