Access Guide
Introduction
- Services / facilities within the building include Fretwell Spa, Swimming Pool, Sauna, Steam Room, Leisure Suite and Café.
- Services / facilities within the grounds include Hellaby Hall Hotel.
- Related link Hellaby Hall Hotel.
- Https://www.accessable.co.uk/venues/hellaby-hall-hotel
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 21:00.
- Saturday 07:30 - 21:00.
- Sunday 07:30 - 21:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Conisbrough.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 590cm (11ft 10in x 19ft 4in).
- The nearest Blue Badge bay is 17m (18yd 1ft) from the Main Entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) both ways.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 75cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Outside Access (Hotel Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- The path leading from the hotel is uneven.
- This entrance is now closed - access is through the patio doors on the left.
Reception
- The desk/counter is 12m (13yd 4in) from the Main Entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
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Comments
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- There is turnstile access to the changing rooms.
- The turnstiles are to the right of reception.
- There is an accessible gate to the right of the turnstiles for wheelchair users and pushchairs.
- This gate can only be opened by reception.
- This gate is 100cm wide and opens away from you automatically.
Level Change (Reception)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the approach to the Reception.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 142cm (4ft 8in).
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the Café and Swimming Pool.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking (Cafe)
- The following information is for the café.
- The café is located in the reception area.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 14m (15yd 11in) from the Main Entrance.
- The distance between the floor and the lowest table is 38cm (1ft 3in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is cold snacks.
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Comments
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- There is an outside seating area through the patio doors.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on the right going up.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There are steps to the right and left to enter the pool, with opposing hand rails.
- There is a jacuzzi in the swimming pool area with two steps.
- These steps are 29cm deep and have handrails on both sides.
- There is a sauna and steam room in this area.
- The jacuzzi, sauna and steam room are located just beyond the changing room entrance to the pool.
Fitness Suite (Fitness Suite 1)
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Access to Fitness Suite
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- The fitness suite is located off the main corridor.
- The fitness suite is 9m (9yd 2ft) from the Main Entrance.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The door(s) may be difficult to open.
- The opening is 77cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing assistance system is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
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Comments
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- There are two sets of medium height steps in this area leading to further equipment.
- Each set of steps has handrails on both sides.
Level Change (Fitness Suite 1)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 112cm (3ft 8in).
Level Change (Fitness Suite 1 (second level change))
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 112cm (3ft 8in).
Fitness Suite (The Energy Centre)
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Access to Fitness Suite
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- The fitness suite is located in the café/reception area.
- The fitness suite is 5m (5yd 1ft) from the Main Entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The door(s) is/are easy to open.
- The opening is 78cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes free weights.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Accessible Shower (Female)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the standard female changing room.
- The facilities available in the accessible shower(s) include; an adjustable shower head.
- There is level access to the services from the accessible shower facilities.
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Comments
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- There is a similar accessible shower within the male standard changing room.
Accessible Shower (Male)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the male changing rooms.
- The facilities available in the accessible shower(s) include; an adjustable shower head.
- Other facilities available include; toilet and sink.
- There is level access to the services from the accessible shower facilities.
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Comments
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- There is transfer space on the left hand side of the toilet.
- A fixed grab rail is available on the right hand side of the toilet.
- A dropdown rail is available on the left hand side of the toilet.
Level Change (Accessible and Standard Showers)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the standard changing room, in front of the accessible and standard showers.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Standard Changing Room (Female)
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the Main Entrance.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 3m (3yd 10in) from the swimming pool.
- The standard changing room(s) surveyed is/are located off the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
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Comments
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- There is a similar male standard changing room adjacent.
- The height of the highest locker in the changing room is 167cm.
- The height of the lowest locker is 40cm.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are Fretwell Spa.
Toilet with Adaptations (Female. Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is no signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the Main Entrance.
- This accessible toilet is located in the female standard changing rooms.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- There is a similar male accessible toilet in the in the male standard changing rooms.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door is easy to open.
- The dimensions of the accessible toilet are 154cm x 195cm (5ft 1in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 83cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the Accessible Toilet.
- The height of the baby change table once extended is 82cm (2ft 8in).
Standard Toilet(s) (Female)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the female standard changing rooms.
- The female toilet(s) is/are approximately 23m (25yd 6in) from the Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Comments
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- There are similar standard toilets in the male standard changing room.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas around the venue.