Access Guide
Introduction
- Services / facilities within the building include a tropical butterfly house, animal enclosures and viewing areas.
- Services / facilities within the grounds include walks with views of the animal enclosures, animal displays, interactive exhibits and a children's play area. There are two cafes on site, The Butterfly Cafe and Lotties Coffee Lounge.
- Related link Tropical Butterfly House Wildlife and Falconry Centre - Lotties.
- Https://www.accessable.co.uk/rotherham-metropolitan-borough-council/access-guides/tropical-butterfly-house-wildlife-and-falconry-centre-lotties
- Related link Tropical Butterfly House Wildlife And Falconry Centre - Butterfly Cafe.
- Https://www.accessable.co.uk/rotherham-metropolitan-borough-council/access-guides/tropical-butterfly-house-wildlife-and-falconry-centre-butterfly-cafe
Location
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Kiveton Park.
Opening Times
- Please contact the venue for details of opening times.
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Comments
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- The venue is open everyday except Christmas Day and Boxing Day.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 247cm x 480cm (8ft 1in x 15ft 9in).
- The nearest Blue Badge bay is 25m (27yd 1ft) from the Jungle Gift Shop entrance.
- The furthest Blue Badge bay is 27m (29yd 1ft) from the Jungle Gift Shop entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- On Saturdays and Sundays the car park in front of the venue is reserved for Blue Badge holders.
- Overflow parking is available on the approach road, to the right as you enter the grounds.
- The overflow car park is not accessible to a wheelchair user due to a grass surface and some steep slopes (shown in photographs 4, 5 and 6).
Outside Access (Jungle Gift Shop and Centre Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 101cm (3ft 4in).
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Comments
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- There are separate entrance and exit doors.
- The exit doors lead into the park.
- The exit doors are double with a transom in the centre.
- Each door is 95cm wide and heavy.
- These doors open away from you (push).
- The doors are held open during good weather.
Level Change (Jungle Gift Shop and Centre Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
Jungle Gift Shop
- The Jungle Gift Shop is located to the left of the car park as you face the venue.
- There is level access once inside the gift shop.
- There is a counter.
- The counter is to the left as you enter the gift shop.
- The counter is 3m from the gift shop entrance.
- The height of the counter is 110cm (high).
- There is not a hearing assistance loop.
Level Change (Jungle Gift Shop Exit)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located after the exit.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Outside Access (Kiosk Entrance)
- This information is for the entrance located to the right of the front car park.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 120cm (3ft 11in).
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Comments
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- This entrance is used during busy periods, some weekends and throughout school holidays.
- There are two payment windows at this entrance.
- The height of the payment windows is 71cm.
Level Change (Kiosk Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
Picnic Room
- The picnic room is located to the left as you exit the Jungle Gift Shop.
- The door is single and light.
- The door opens towards you (pull).
- During good weather the door is held open
- The width of the door opening is 76cm.
- There is a moderate ramp at the entrance.
- The height of the tables is 72cm.
- There are no chairs with armrests.
- There is additional seating in the courtyard outside this room.
Outside Access (Activity Centre - Toilet Block)
- This information is for the entrance located to the left as you exit the gift shop.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 370cm (12ft 2in).
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Second set of doors
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- There is a second set of doors.
- There are no doors at this entrance.
- The width of the door opening is 100cm (3ft 3in).
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Comments
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- Part of the opening is covered by walk through plastic drapes.
- The opening without drapes is 60cm wide.
Activity Centre
- The activity centre is located to the left as you exit the Jungle Gift Shop exit.
- The door is single and light.
- This width of the door opening is 76cm.
- There is an easy slope in front of the entrance.
- The activity centre has two levels.
- The ground floor has coin operated amusement machines including pinball and some free activities including drawing and colouring.
- The second floor has a party and disco room
- The height of the tables in the party and disco room are 61cm.
- There are no chairs with armrests in any of the rooms.
Other Floors (Activity Centre)
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift (Activity Centre)
- There is a lift for public use.
- The lift is located to the rear of the activity centre.
- The lift is a platform lift.
- The floors which are accessible by this lift are G and 1.
- The lift is approximately 5m (5yd 1ft) from the activity centre entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 87cm (2ft 10in).
- The dimensions of the lift are 100cm x 146cm (3ft 3in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The lift has braille markings on the exterior call button.
Standard Toilet(s) (Activity Centre Toilet Block)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right as you enter the Activity Centre Toilet Block.
- The shared toilet(s) is/are approximately 4m (4yd 1ft) from the Activity Centre Toilet Block entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Comments
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- There are sinks located to the right as you enter this area.
- The height of the sinks are 70cm.
- There are similar shared standard toilets in the children's play area toilet block.
Accessible Toilet (Activity Centre - Toilet Block)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the Jungle Gift Shop entrance.
- This accessible toilet is located to the left as you exit the Jungle Gift Shop.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 167cm x 230cm (5ft 6in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 97cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 136cm (4ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 83cm (2ft 9in).
Level Change (Children's Play Area Toilets)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Accessible Toilet (Activity Centre - Toilet Block)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the jungle gift shop toilet block entrance.
- This accessible toilet is located at the rear right of the jungle gift shop toilet block.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door is heavy.
- The dimensions of the accessible toilet are 201cm x 284cm (6ft 7in x 9ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 132cm (4ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 104cm (3ft 5in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 106cm (3ft 6in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 91cm (2ft 12in).
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Comments
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- Using the accessible toilet avoids the second set of doors and level change.
Level Change (Activity Centre Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the doorway.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 120cm (3ft 11in).
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Comments
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- There is a similar level change to access the standard toilets.
Parks and Gardens (Tropical Butterfly Centre Exterior Walk)
- The park or garden does have footpaths.
- The path(s) has a / have tarmac and gravel surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight, steep and moderate slopes on the paths.
- There are bench seats situated along the paths for people to rest.
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Comments
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- There are steep ramps on some routes.
- There are many different buildings within the grounds housing animals, birds and reptiles.
Farm Barn
- The farm barn entrance is 3m wide with no doors
- This area houses sheep, turkeys, ducks, rabbits and pheasants.
Lemur Heights
- The door to this area is double and heavy.
- The door opens towards you (pull).
- This width of the door opening is 150cm.
- The second door is double and opens towards you (pull).
- The door is permanently held open.
- This width of the door opening is 150cm.
- There are glass enclosures in this area with lemurs and lemurs in the outside area beyond the glass viewing area.
Outside Access (The Butterfly House)
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Entrance
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- This information is for the entrance located to the side of the butterfly house.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are easy to open.
- The door(s) is/are single width with an open extension leaf.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to and infront of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
The Butterfly House
- Beyond the entrance is a 120cm opening with plastic drapes to enter the butterfly house.
- The pathways are concrete and level surfaced in the butterfly house.
- Bench seating is available around the footpaths.
- The atmosphere in this area is very humid.
- There are butterflies and insects flying freely in this room.
- Beyond the entrance is a hand wash station. The taps are push with the height of the wash tray 78cm high.
Children's Play Areas
- There are several gates to these areas.
- The gates are single and heavy
- All of the gates are 125cm in width.
- Some of the gates open towards you (pull), and some gates open away from you (push).
- The paths in these areas are wood chip, grass and concrete.
- There are various activities including climbing frames, slides and a zip wire.
Outside Access (Lottie's Café)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Eating and Drinking (Lottie's Cafe)
- The following information is for the café.
- The café is located on the approach to the shop entrance.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the café entrance.
- The distance between the floor and the lowest table is 46cm (1ft 6in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- There is a seating area on the first floor which is not accessible for wheelchair users as there is no lift to by pass the steps.
Other Floors (Lottie's Café)
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Steps
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- The floors which are accessible by stairs are first floor seating area.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are first floor seating area.
Hand Washing
- There are hand washing facilities in many of the areas around the venue.
- The sinks vary in height from 70cm to 74cm.
- The taps are twist and turn.
- There is not mixer taps at any of the sinks.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 500m (546yd 2ft) from the Jungle Gift shop and Centre entrance.
- This accessible toilet is located in the children's play area.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 166cm x 229cm (5ft 5in x 7ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 139cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas surrounding the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.