Access Guide
Introduction
- Services / facilities within the building include Rotherham Visitors Centre, Rotherham Theatres Box Office and the Makers Emporium.
Opening Times
- Monday 09:00 - 16:45.
- Tuesday 09:00 - 16:45.
- Wednesday 09:00 - 16:45.
- Thursday 09:00 - 16:45.
- Friday 09:00 - 16:45.
- Saturday 09:00 - 16:00.
- Sunday Closed.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Rotherham Central.
- There is not a tram stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 260cm x 580cm (8ft 6in x 19ft).
- On street Blue Badge parking is located on Moorgate Street.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 260cm x 440cm (8ft 6in x 14ft 5in).
- Standard marked parking bays are located on Moorgate Street.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped and stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 106cm (3ft 6in).
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact a member of staff for use of the portable ramp.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 70cm (2ft 4in).
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 9cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- The portable ramp is flimsy and uneven (photograph 5).
- The pathway is sloped.
Reception (Visitor Centre)
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Reception (Box Office)
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Counter (Makers Emporium)
- The counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 107cm (3ft 6in).
- There is not a lowered section.
- Lighting levels are medium.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- The lighting levels are medium.
Level Change (Inside Access)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear left of the building.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.