You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a garden centre.
• Services / facilities within the grounds include a gift shop.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Elsecar.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 9 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
  • The nearest Blue Badge bay is 2m (2yd 7in) from the main entrance.
  • The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Overflow parking areas have a loose gravel surface.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is slight.

You are on Counter (Kiosk/Paypoint). Skip to the next section.

Counter (Kiosk/Paypoint)

• The counter is 2m (2yd 7in) from the main entrance.
• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is not a lowered section.
• There is not a hearing assistance system.
• The height of the counter is high (110cm+).
• Lighting levels are medium.

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• Comments View
  • There is a credit/debit card reader on the counter.
  • The credit/debit card reader is not fixed.

You are on Garden Centre. Skip to the next section.

Garden Centre

• The garden centre is outdoors.
• The garden centre surface is block paved throughout.
• The surface is mostly even.
• There are slight and steep slopes towards the rear of the garden centre.
• The majority of aisles have a width of 150cm+.
• The garden centre is used to access the other facilities at this site.

You are on Level Change (Garden Centre). Skip to the next section.

Level Change (Garden Centre)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the center of the garden centre, leading to the restaurant, pet and aquatic centre and family farm.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the center of the garden centre, leading to the restaurant, pet and aquatic centre and family farm.
• There is/are 4 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Entrance (Gift Shop Entrance). Skip to the next section.

Entrance (Gift Shop Entrance)

• This information is for the entrance located in the center of the site.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 97cm.
• Comments View
  • Access to the gift shop is level, however there are ramps/slopes within the garden centre leading to the gift shop.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the gift shop entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Counter (Gift Shop). Skip to the next section.

Counter (Gift Shop)

• The counter is 18m (19yd 2ft) from the entrance.
• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 91cm (2ft 12in).
• There is not a lowered section.
• There is not a hearing assistance system.
• The height of the counter is medium height (77cm - 109cm).
• Lighting levels are medium.

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• Comments View
  • There is a credit/debit card reader.
  • The debit/credit card reader is not fixed.

You are on Inside Access (Gift Shop). Skip to the next section.

Inside Access (Gift Shop)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the gift shop.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Level Change (Gift Shop). Skip to the next section.

Level Change (Gift Shop)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the rear of the gift shop, leading to the garden shop.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Gift Shop). Skip to the next section.

Lift (Gift Shop)

• There is a lift for public use.
• The lift is located to the rear of the gift shop leading to the garden shop.
• The lift is a platform lift.
• The floors which are accessible by this lift are G and UG.
• The platform lift accesses a small level change.
• The lift is approximately 18m (19yd 2ft) from the gift shop entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 80cm x 135cm (2ft 7in x 4ft 5in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Counter (Garden Shop). Skip to the next section.

Counter (Garden Shop)

• The counter is 4m (4yd 1ft) from the lift.
• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 88cm (2ft 11in).
• There is not a lowered section.
• The height of the counter is medium height (77cm - 109cm).
• Lighting levels are medium.

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• Comments View
  • There is a credit/debit card reader.
  • The credit/debit card reader is not fixed.

You are on Entrance (Pet & Aquatics Centre Entrance). Skip to the next section.

Entrance (Pet & Aquatics Centre Entrance)

• This information is for the entrance located at the rear of the garden centre leading into the pet and aquatics centre.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 147cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • There are security barriers at this entrance.
  • The width between the security barriers is 97cm.

You are on Inside Access (Pet & Aquatics Centre). Skip to the next section.

Inside Access (Pet & Aquatics Centre)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear left of the garden centre.
  • The female and male toilets are approximately 140m (153yd 4in) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 140m (153yd 4in) from the main entrance.
  • This accessible toilet is located to the rear left of the garden centre.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 238cm x 187cm (7ft 10in x 6ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 102cm (3ft 4in).

You are on Level Change (Accessible and Standard Toilets). Skip to the next section.

Level Change (Accessible and Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrance to the accessible toilet.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway to the standard toilets.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.