Access Guide
Getting To The Hospital
-
By Road
View
- The site is located on the University of Reading campus which is located south west of Reading.
It is located off the A3290, where there are signs to the University. - There is free parking outside the Dingley Child Development Centre including two Blue Badge bays and two parent and child spaces.
- The site is located on the University of Reading campus which is located south west of Reading.
-
By Bus
View
- There is a bus stop at the entrance to the University.
The Little Orange Service bus numbers 19a, b and c stop here. - There is not an onsite bus stop.
- There is a bus stop at the entrance to the University.
-
By Train
View
- The closest train station is Earley.
This station is located 1 mile (approximately a 19 min walk) away.
- The closest train station is Earley.
-
Useful Links
View
- Reading buses information.
- To view the web page described above click here (opens in new tab).
- South Western Railway.
- To view the web page described above click here (opens in new tab).
- Earley Train Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; walking frames, walking sticks and mobile hoists.
- To obtain mobility aids please contact a member of staff.
Venue Parking
- The venue does have a dedicated car park.
- The car park is located in front of and to the side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 473cm (7ft 6in x 15ft 6in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is not a designated drop-off point.
- There are not parking charges for the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main entrance.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 158cm.
- The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 126cm .
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 116cm (3ft 10in).
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 109cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
-
Comments
View
- There is a ramp and steps to the right of the main entrance on the approach from the standard parking bays as shown in photograph 8 and 9.
- The ramp is slight, with a handrail on the right going up.
- There are 3 steps to the left of the ramp, with a handrail on the left going up.
- The height of the steps are 15cm.
Opening Times (Dingley Child Development Centre)
- Access is by appointment only.
Reception
-
Reception
View
- The reception point is located to the right as you enter.
- The reception point is approximately 6m (6yd 1ft) from the main entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating only.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
-
Comments
View
- The play area was closed off at the time of the survey.
Getting Around
-
Access
View
- There is step free access throughout the building.
-
Circulation
View
- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are provided in some corridors.
- Seating is not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
-
Signage and Wayfinding
View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
-
Audio
View
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
-
Comments
View
- A mobile hoist is available.
Consultation / Treatment Room (Doctors Consulting Rooms)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 6.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Therapy Rooms)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Physiotherapy Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Physiotherapy Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Room / Area (Interview Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Room 11.
- The room / area is approximately 20m from the main entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Room / Area (Plaster Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Plaster Room.
- The room / area is approximately 24m from the main entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 82cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is not a chair.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Room / Area (Gym)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Gym.
- The room / area is approximately 40m from the main entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 166cm (5ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Changing Places
-
Location and Access
View
- The facility is located to the left as you enter.
- The facility is approximately 1m (3ft 3in) from the main entrance.
- There is level access into the facility.
- The facility surveyed is not for the sole use of disabled people.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- You do not need a key for the facility.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 88cm (2ft 11in).
- The dimensions of the facility are 383cm x 246cm.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is good.
-
Toilet Details
View
- The facility toilet has a transfer space on one side only.
- The transfer space on the left as you face the toilet is 300cm (9ft 10in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the left.
- The colour contrast between the dropdown rail(s) and wall is good.
- As you face the toilet the vertical grab rail is on the left.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 90cm.
- The toilet has a backrest.
- The toilet seat colour contrast is good.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
-
Changing Bench and Hoist Details
View
- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 200cm (6ft 7in).
- The facility hoist is mobile.
-
Shower Details
View
- There is not a shower unit with a detachable shower head.
-
Other Facilities
View
- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 73cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The colour contrast between the wash basin grab rail(s) and wall is good.
- There is a soap dispenser.
- The height of the soap dispenser is 93cm.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are non-infectious waste and pedal bin disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a coat hook.
- There is not a red flashing fire alarm beacon.
- The lighting levels are good.
-
Comments
View
- There is a flip-down baby changing table available.
- The height of the baby changing table is 92cm.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located in the Changing Places facility.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female toilet is located along the main corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 30m from the main entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Toilet seats do not have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
-
Toilet Facilities 2
View
- The shared toilet is located along the main corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 21m from the main entrance.
- There is pictorial signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is fair.
- The toilet seats have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.