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Children's Clinic

Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN

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Access Guide

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Getting To (Children's Clinic)

  • The most accessible route from the Craven Road Multi-Storey Car Park - Levels 0-3 has step-free level access and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Children's Clinic is via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Children's Clinic is located on level 1 of the South Block.
  • The Children's Clinic is approximately 70m from the Centre Block - Lifts 25 and 26.
  • Enter via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park and proceed straight ahead towards the main hospital reception.
  • Turn right down the corridor and down the slight slope.
  • Continue past the café and down to the double doors which open out into an open foyer.
  • Take the second door on the left into the lift lobby.
  • Take a lift down to level 1.
  • As you exit the lift turn right and follow the corridor into the South Block.
  • The entrance to the Children's Clinic is on the right hand side.
  • Internally the most accessible route has a lift, a slight ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Craven Road Multi-Storey Car Park - Levels 0-3)

  • Car Park View
    • The car park is located on Craven Road.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 220cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 4m from the Level 2 Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level 0, 1, 2 and 3 of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • This is a pay on exit car park.
      Blue Badge holders can park for free if they verify their Blue Badge and car registration at the parking desk in the main entrance foyer on Level 2.
      Staff permit holders are to park on Levels 4-6 of the car park.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on Level 2 of the car park.

Entrance (Level 2 Main Entrance - Craven Road Multi-Storey Car Park)

  • This entrance is located on Level 2 of the Craven Road multi-storey car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 129cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 153cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 161cm.
  • The second set of doors have a high visual contrast.
  • The minimum width between the bollards is 152cm.
  • This entrance gives access to the main reception area on Level 2.

Lift (Centre Block - Lifts 25 and 26)

  • The lift surveyed is located along the Centre Block main corridor.
  • The distance from the Level 2 Main Entrance is 60m.
  • The most accessible route to the lift has a slight ramp or slope and doors permanently held open.
  • Level 1, Level 2 and Level 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 154cm (width) x 277cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Department / Service (Children's Clinic)

  • Location and Access View
    • The Children's Clinic is located on level 1 of the South Block.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 147cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 160cm.
    • There is a push pad or push button to exit at a height of 115cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables and desks.
    • Some seating and tables are fixed.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Children's Clinic)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located to the right from the Children's Clinic entrance and next to the weighing room.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilets with adaptations to the right from the Children's Clinic entrance.

Reception (Children's Clinic)

  • The reception is located ahead from the Children's Clinic entrance.
  • The distance from the Children's Clinic entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables and desks.
  • Some seating and tables are fixed.

Room (Play Room)

  • The room is located to the left from the Children's Clinic entrance.
  • The distance from the Children's Clinic entrance is 12m.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The doors open inwards.
  • The width of the opening is 172cm.
  • One of the doors is obstructed.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles and a play area.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels vary due to the use of large glazed walls.

Seating Area (Sub-Waiting Area)

  • Location and Access View
    • The sub-waiting area is located at the rear of the department.
    • The most accessible route has step-free level access and narrow walkways.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Weighing Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Weighing Room.
  • The room is located to the right from the Children's Clinic entrance.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment Room.
  • The room is located off the reception waiting area.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open inwards.
  • The width of the opening is 70cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Examination Rooms)

  • There are 8 consultation/medical rooms available.
  • The room surveyed was; Examination Room 5.
  • The room is located off the reception waiting area.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right from the Children's Clinic entrance.
    • The distance from the Children's Clinic entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 192cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 106cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 132cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 122cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.