Access Guide
Getting To (Discharge Lounge)
- The most accessible route from the West Drive - Redlands Road parking has step-free level access, uneven surfaces and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab)
- Access to the Discharge Lounge is via the Level 1 Battle Block entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Discharge Lounge is located on Level 1 of the Battle Block, to the rear of the Battle Block Outpatients and Therapies department.
- The Discharge Lounge is approximately 30m from the Level 1 Battle Block entrance.
- Enter via the Level 1 Battle Block entrance.
Turn right and continue along the Battle Block corridor.
The Battle Block Outpatients and Therapies and Discharge Lounge entrance is located on the right.
Go through this entrance and continue along the Battle Block Outpatients and Therapies main department corridor and turn right at the end.
The entrance to the Discharge Lounge is located immediately ahead. - Internally the most accessible route has step-free level access, manual doors and doors permanently held open.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; toilets for ambulant disabled users.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (West Drive - Redlands Road)
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Car Park
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- The car park is located at the rear of the hospital building, off Redlands Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 49m from the Level 1 Battle Block entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- Blue Badge holders can validate their car registration at the parking desk in the main entrance foyer on Level 2.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Level 1 Battle Block - Redlands Road)
- This entrance is located to the rear of the hospital building, off Redlands Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- The height of the hand sanitiser is 132cm.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 98cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 97cm.
- There is step-free level access as you enter.
- This entrance gives access to Level 1 of the Battle Block.
Entrance (Battle Block Outpatients and Therapies and Discharge Lounge Entrance)
- This entrance is located on Level 1 of the Battle Block.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 151cm.
- There is a key fob/card reader at a height of 140cm.
- The height of the hand sanitiser is 122cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 158cm.
- The doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 137cm.
Entrance (Discharge Lounge)
- This entrance is located on Level 1 of the Battle Block, within the Battle Block Outpatients and Therapies department.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 127cm.
- There is a key fob/card reader at a height of 115cm.
- The height of the hand sanitiser is 146cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 160cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 115cm.
Department / Service (Discharge Lounge)
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Location and Access
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- The Discharge Lounge is located on Level 1 of the Battle Block, to the rear of the Battle Block Outpatients and Therapies department and on the right.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a key fob/card reader at a height of 113cm.
- The height of the hand sanitiser is 146cm.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open towards you.
- The width of the opening is 80cm.
- There is a push pad or push button to exit at a height of 105cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
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Facilities and Services
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- There is 1 consultation/medical room available.
- Seating available in this area includes: chairs with armrests, chairs without armrests and riser recliner chairs.
- Furniture available in this area includes: tables, treatment tables/beds and height adjustable tables.
- There is not a hearing assistance system.
- The hoist is mobile.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Discharge Lounge)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located to the left of the Discharge Lounge.
- The toilets with adaptations have a transfer space on both sides.
Reception (Discharge Lounge)
- The reception is located immediately to the right as you enter the department.
- The distance from the Discharge Lounge entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 112cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Discharge Lounge)
- There is 1 consultation/medical room available.
- The room surveyed was; Discharge Lounge.
- The room is located ahead as you enter the department.
- The most accessible route to the room has step-free level access.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 220cm.
- Seating available in the room includes: chairs with armrests, chairs without armrests and riser recliner chairs.
- Furniture available in the room includes: tables and height adjustable tables.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Toilet with Adaptations (Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located to the left of the Discharge Lounge.
- The distance from the Discharge Lounge entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 298cm (width) x 267cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet .
- The lateral transfer space on the left is 155cm (from the side of the toilet pan).
- The lateral transfer space on the right is 98cm (from the side of the toilet pan).
- There is a spatula flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a medium visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 63cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 112cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 111cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The height of the hand sanitiser is 110cm.
