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Emergency Surgery Unit - ESU and GSU

Royal Berkshire Hospital, London Road, Reading, RG1 5AN

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Access Guide

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Overview (Royal Berkshire Hospital)

  • About View
    • This is a large general hospital foundation trust and the main provider of acute and specialist care services for Berkshire West.
    • Facilities available in the venue include: Patient Advice and Liaison Service (PALS), a Pharmacy, a buggy transportation service ran by volunteers to assist those with mobility issues, volunteer help desks for wayfinding, a variety of cafes and restaurants on Level 1 and Level 2 of the building, a convenience store and M&S Food.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The main and most accessible entrance is via Level 2 of the Craven Road Multi-Storey car park entrance, which enters the hospital at the Level 2 Main Entrance foyer.
      There are alternative entrances which are step-free level via lift throughout Levels 0, 1 and 3 of the multi-storey car park and step-free via ramped and lift access at the Level 1 Main Entrance - Craven Road.
      Each Block of the hospital has its own entrance located around the hospital site and its surrounding roads with varying levels of access.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: a slight ramp in the main entrance foyer corridor into the Centre Block on Level 2, a slight ramp along the Centre Block corridor on Level 1, Level 2 and Level 3 leading towards the Eye Block, a slight ramp between the Eye Block and Battle Block corridor on Level 2, a slight ramp leading from the Maternity Block into the South Block on Level 2, slight ramps in the corridor between the Battle Block and North Block on Level 1, a steep ramp leading from the North Block to the Berkshire Cancer Centre on Level 1 and slight ramps on either side of the North Block corridor on Level 2.
    • The following areas have stepped access: the Centre Block corridor on Level 1, Level 2 and Level 3 leading towards the Eye Block.
    • Access throughout may include manual doors, doors permanently held open, automatic doors and narrow walkways.
    • All levels of the building can be accessed via a standard lift and stairs.
    • There are also a number of gender neutral and designated stoma-friendly toilets located around the hospital building.
      A changing place is available at the Level 1 Main Entrance.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the Sanctuary multi-faith room.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request), different languages (on request) and audio (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
    • Staff receive the following training: mandatory disability awareness training.

Parking (Craven Road Multi-Storey Car Park - Levels 0-3)

  • Car Park View
    • The car park is located on Craven Road.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 220cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 4m from the Level 2 Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level 0, 1, 2 and 3 of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • This is a pay on exit car park.
      Blue Badge holders can park for free if they verify their Blue Badge and car registration at the parking desk in the main entrance foyer on Level 2.
      Staff permit holders are to park on Levels 4-6 of the car park.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on Level 2 of the car park.

Getting To (Emergency Surgery Unit - ESU and GSU)

  • The Emergency Surgery Unit - ESU and GSU is/are located on Level 3 of the South Block.
  • Access to the Emergency Surgery Unit - ESU and GSU is via the Level 2 South Block - Addington Road entrance.
  • Enter via the Level 2 South Block - Addington Road entrance and follow the corridor to the welcome desk. Take the corridor on the right and go through the double doors to the lifts on the left. Take the lifts to Level 3. Exit the lift, turn right and continue to the end of the corridor. The entrance to the Emergency Surgery Unit - ESU and GSU is located on the left.
  • There is step free access, via lift, to the Emergency Surgery Unit - ESU and GSU.
  • The Emergency Surgery Unit - ESU and GSU is approximately 31m from the lifts 18 and 19.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Level 2 South Block - Addington Road)

  • This entrance is located on the left hand side of the hospital building, off Addington Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 6 steps with a handrail on the right going down.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • The height of the hand sanitiser is 126cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 176cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 115cm.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 176cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 2 of the South Block.

Lift (South Block - Lifts 18 and 19)

  • The lift surveyed is located along the South Block main corridor.
  • The distance from the Level 2 Main Entrance is 190m.
  • The most accessible route to the lift has a slight ramp or slope and doors permanently held open.
  • Level 1, Level 2 and Level 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 124cm.
  • The internal dimensions of the lift are 159cm (width) x 305cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (Emergency Surgery Unit - ESU and GSU - and SAU Entrance)

  • Entrance Details View
    • This information is for the entrance located on Level 3 of the South Block.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 145cm (4ft 9in).
    • There is an intercom.
    • The height of the intercom is 145cm (4ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 109cm (3ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 103cm (3ft 5in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 142cm.

Ward (Emergency Surgery Unit - ESU and GSU)

  • Ward Information View
    • This is a/an surgical ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 3 side room(s) available.
    • There is/are 25 bed(s) on this ward in total.
  • Ward Access View
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 110cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 74cm.
    • There is not a hearing assistance system available at the desk.
  • Ward Features and Patient Facilities View
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the corridor outside the ward.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the corridor outside the ward.
  • Visiting Times View
    • Visiting times vary, please contact the ward in advance.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the Emergency Surgery Unit - ESU and GSU corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 90cm (2ft 11in).
    • The dimensions of the washroom are 216cm x 190cm (7ft 1in x 6ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There are coat hooks at 165cm and 175cm from the floor.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are low to moderate.
  • Comments View
    • This shower room is L-shaped and does not have a 150cm x 150cm turning area.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the Emergency Surgery Unit - ESU and GSU corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the Emergency Surgery Unit - ESU and GSU entrance.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the left of the wash basin.
    • Lighting levels are low to moderate.
  • Toilet Facilities 2 View
    • The shared toilet is located on the Emergency Surgery Unit - ESU and GSU corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 26m from the Emergency Surgery Unit - ESU and GSU entrance.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The visual contrast between the internal toilet door(s) and wall(s) is high.
    • The visual contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the wash basin.
    • Lighting levels are low to moderate.

Related Access Guides

Toilet and Changing Facilities (Royal Berkshire Hospital)

  • Toilet Facilities View
    • There are 10+ toilets with adaptations.
    • Toilets with adaptations are located in the Level 2 main entrance foyer, on Level 2 of the Centre Block and South Block, on Level 3 of the South Block and Eye Block and on Level 1 of the Battle Block, South Block and North Block.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located within the male and female standard toilets on Level 2 of the South Block and on Level 3 of the South Block.
    • The male and female step-free toilet facilities are located in the main entrance foyer on Level 2, on Level 2 of the South Block and on Level 2 and Level 5 of the Maternity Block.
    • The male step-free toilet facilities are located on Level 1 of the South Block.
    • The gender inclusive step-free toilet facilities are located on Level 1 of the Battle Block, on Level 2 of the Eye Block, on Level 3 of the South Block, on Level 1 of the North Block, on Level 2 of the Centre Block and on Level 4 of the Maternity Block.
    • The female toilet facilities are located on Level 1 and Level 3 of the South Block.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located next to the Level 1 Main Entrance.
    • Parent and baby changing facilities are located in the toilet with adaptations in the main entrance foyer on Level 2, within the toilet with adaptions and within the stoma friendly male and female cubicles on Level 2 of the South Block and within the stoma friendly toilets on Level 2 of the Centre Block.