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Eye Clinic

Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN

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Access Guide

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Getting To (Eye Clinic)

  • The most accessible route from the Craven Road Multi-Storey Car Park - Levels 0-3 has step-free level access and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Eye Clinic is via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Eye Clinic is located on level 2 of the Eye Block.
  • The Eye Clinic is approximately 100m from the Level 2 Main Entrance - Craven Road Multi-Storey Car Park.
  • Enter via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park and proceed straight ahead towards the main hospital reception.
  • Turn right down the corridor and down the slight slope.
  • Continue past the café and down to the double doors which open out into an open foyer.
  • Follow the corridor ahead down a slight ramp into the Eye Block.
  • The entrance to the Eye Clinic is on the left hand side.
  • Internally the most accessible route has slight ramps or slopes and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Craven Road Multi-Storey Car Park - Levels 0-3)

  • Car Park View
    • The car park is located on Craven Road.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 220cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 4m from the Level 2 Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level 0, 1, 2 and 3 of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • This is a pay on exit car park.
      Blue Badge holders can park for free if they verify their Blue Badge and car registration at the parking desk in the main entrance foyer on Level 2.
      Staff permit holders are to park on Levels 4-6 of the car park.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on Level 2 of the car park.

Entrance (Level 2 Main Entrance - Craven Road Multi-Storey Car Park)

  • This entrance is located on Level 2 of the Craven Road multi-storey car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 129cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 153cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 161cm.
  • The second set of doors have a high visual contrast.
  • The minimum width between the bollards is 152cm.
  • This entrance gives access to the main reception area on Level 2.

Department / Service (Eye Clinic)

  • Location and Access View
    • The Eye Clinic is located on level 2 of the Eye Block.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 150cm.
    • There is a push pad or push button to exit at a height of 122cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Eye Clinic)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the left from the Eye Clinic entrance.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The toilet with right hand transfer is for female patients and the toilet with left hand transfer is for male patients.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations with the right hand transfer.

Reception (Eye Clinic)

  • The reception is located to the right from the Eye Clinic entrance.
  • The distance from the Eye Clinic entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 74cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is located at the rear of the department.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and armchairs.
    • There may be background noise in this area.
    • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Consulting Rooms)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; 21.
  • The room is located ahead from the Eye Clinic entrance.
  • The most accessible route to the room has step-free level access.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Fields)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; 13.
  • The room is located ahead from the Eye Clinic entrance.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and height adjustable chairs.
  • Furniture available in the room includes: height adjustable tables.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left from the Eye Clinic entrance.
    • The distance from the Eye Clinic entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 140cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 63cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 82cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.