Access Guide
Overview (Royal Berkshire Hospital)
-
About
View
- This is a large general hospital foundation trust and the main provider of acute and specialist care services for Berkshire West.
- Facilities available in the venue include: Patient Advice and Liaison Service (PALS), a Pharmacy, a buggy transportation service ran by volunteers to assist those with mobility issues, volunteer help desks for wayfinding, a variety of cafes and restaurants on Level 1 and Level 2 of the building, a convenience store and M&S Food.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point, on-street standard parking and a taxi rank.
- The nearest train station is Reading Railway Station.
- The nearest bus station is Reading Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The main and most accessible entrance is via Level 2 of the Craven Road Multi-Storey car park entrance, which enters the hospital at the Level 2 Main Entrance foyer.
There are alternative entrances which are step-free level via lift throughout Levels 0, 1 and 3 of the multi-storey car park and step-free via ramped and lift access at the Level 1 Main Entrance - Craven Road.
Each Block of the hospital has its own entrance located around the hospital site and its surrounding roads with varying levels of access. - There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: a slight ramp in the main entrance foyer corridor into the Centre Block on Level 2, a slight ramp along the Centre Block corridor on Level 1, Level 2 and Level 3 leading towards the Eye Block, a slight ramp between the Eye Block and Battle Block corridor on Level 2, a slight ramp leading from the Maternity Block into the South Block on Level 2, slight ramps in the corridor between the Battle Block and North Block on Level 1, a steep ramp leading from the North Block to the Berkshire Cancer Centre on Level 1 and slight ramps on either side of the North Block corridor on Level 2.
- The following areas have stepped access: the Centre Block corridor on Level 1, Level 2 and Level 3 leading towards the Eye Block.
- Access throughout may include manual doors, doors permanently held open, automatic doors and narrow walkways.
- All levels of the building can be accessed via a standard lift and stairs.
- There are also a number of gender neutral and designated stoma-friendly toilets located around the hospital building.
A changing place is available at the Level 1 Main Entrance.
-
Getting Help and Assistance
View
- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the Sanctuary multi-faith room.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), different languages (on request) and audio (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
- Staff receive the following training: mandatory disability awareness training.
Parking (Craven Road Multi-Storey Car Park - Levels 0-3)
-
Car Park
View
- The car park is located on Craven Road.
- The car park is multi-storey.
- The car park surface consists of concrete.
- The height of the restriction barrier is 220cm.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 229cm (width) x 460cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 126cm.
- The nearest designated bay is 4m from the Level 2 Main Entrance.
- The most accessible route from the Blue Badge parking has step-free level access and bollards.
-
Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located on Level 0, 1, 2 and 3 of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
- This is a pay on exit car park.
Blue Badge holders can park for free if they verify their Blue Badge and car registration at the parking desk in the main entrance foyer on Level 2.
Staff permit holders are to park on Levels 4-6 of the car park.
-
Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located on Level 2 of the car park.
Getting To (Kennet and Loddon Unit)
- The Kennet and Loddon Unit is/are located on Level 2 of the Centre Block.
- Access to the Kennet and Loddon Unit is via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park.
- Enter via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park entrance and proceed straight ahead towards the main hospital reception.
Turn right down the corridor and down the slight slope.
Continue past the café and down to the double doors which open out into an open foyer.
Take the second entrance on the left down the concourse corridor and the entrance to the Kennet and Loddon Unit is located on the right. - There is ramped/sloped access to the Kennet and Loddon Unit.
- The Kennet and Loddon Unit is approximately 278m from the Level 2 Main Entrance - Craven Road Multi-Storey Car Park.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Level 2 Main Entrance - Craven Road Multi-Storey Car Park)
- This entrance is located on Level 2 of the Craven Road multi-storey car park.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- The height of the hand sanitiser is 129cm.
- There are double automatic doors at this entrance.
- The doors open away from you.
- The width of the opening is 153cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors .
- The second set of doors are permanently held open.
- The width of the opening is 161cm.
- The second set of doors have a high visual contrast.
- The minimum width between the bollards is 152cm.
- This entrance gives access to the main reception area on Level 2.
Entrance (Loddon Ward)
-
Entrance Details
View
- This information is for the entrance located on Level 2 of the Centre Block.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 158cm (5ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 113cm (3ft 8in).
- There is a door release button when exiting.
- The height of the door release button is 132cm (4ft 4in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 168cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 176cm.
Entrance (Kennet Ward)
-
Entrance Details
View
- This information is for the entrance located on Level 2 of the Centre Block.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 157cm (5ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 128cm (4ft 2in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm.
Ward (Kennet and Loddon Unit)
-
Ward Information
View
- This is a/an respiratory ward.
- This is a shared ward.
- There is/are 8 bay(s) available.
- There is/are 6 side room(s) available.
- There is/are 50 bed(s) on this ward in total.
- The Kennet ward and Loddon ward are combined together to make one joint unit.
There are 2 dedicated Respiratory Support Unit (RSU) bays on the Loddon side of the unit.
-
Ward Access
View
- There is level access throughout the ward.
- Staff can provide assistance with using any manual doors within the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
-
Reception/Nurses' Station
View
- The height of the ward reception desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 73cm.
- There is not a hearing assistance system available at the desk.
- There is an identical reception desk on the Kennet side of the unit.
-
Relatives' Room
View
- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is not a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
-
Ward Features and Patient Facilities
View
- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
-
Visitor Facilities
View
- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level 2 of the Centre Block.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on Level 2 of the Centre Block.
-
Visiting Times
View
- There are set visiting times for the ward.
- Visiting times are 14:00 to 20:00.
- The visiting times are the same for each day.
Day Room / Lounge Area (Quiet Room)
- There is a day room/lounge area.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to manoeuvre.
- There are armchairs only.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 40cm (1ft 4in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is not a television.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Plural Procedure Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Plural Procedure Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Washroom (Pleural Procedure Room - Shower Room)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the unit.
- The washroom surveyed is located within the Pleural Procedure Room, along the Loddon Ward corridor.
- There is step free access to the washroom surveyed once inside the unit.
- This washroom is shared.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 75cm (2ft 6in).
- The dimensions of the washroom are 210cm x 187cm (6ft 11in x 6ft 2in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 132cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 125cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are pedal bin disposal units.
- The washroom has a non-slip floor.
-
Toilet Details
View
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 142cm.
- There is a flush on the transfer side.
- There is no dropdown rail for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 116cm.
- There is a shelf next to the toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 125cm.
- The shelf is not located where it is reachable.
- There is not a colostomy changing shelf for standing users next to the toilet.
-
Shower Details
View
- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 52cm (1ft 8in).
- There are wall-mounted grab rails available for the shower.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is low.
- The toilet seat colour contrast is low.
- The visual contrast between the shower wall-mounted grab rails and wall is low.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are low to moderate.
Washroom (Ward Corridor - Shower Room)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 6 washroom(s) of this type in the ward.
- The washroom surveyed is located along the Loddon Ward corridor to the left.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards and outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 82cm (2ft 8in).
- The dimensions of the washroom are 210cm x 215cm (6ft 11in x 7ft 1in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 126cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 122cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are clinical waste disposal units.
- The washroom has a non-slip floor.
-
Toilet Details
View
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 110cm.
- There is not a shelf next to the toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
-
Shower Details
View
- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is low.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is low.
- The toilet seat colour contrast is low.
- The visual contrast between the shower wall-mounted grab rails and wall is low.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
-
Comments
View
- There is a shelf next to the wash basin.
- The shelf is 104cm high, 16cm wide and 60cm long.
Standard Toilet(s) (Kennet and Loddon Unit - Patient Toilet)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The shared toilet is located along the Loddon Ward corridor to the left.
- There is step-free access into the toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the left of the wash basin.
- Lighting levels are good.
Toilet and Changing Facilities (Royal Berkshire Hospital)
-
Toilet Facilities
View
- There are 10+ toilets with adaptations.
- Toilets with adaptations are located in the Level 2 main entrance foyer, on Level 2 of the Centre Block and South Block, on Level 3 of the South Block and Eye Block and on Level 1 of the Battle Block, South Block and North Block.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the male and female standard toilets on Level 2 of the South Block and on Level 3 of the South Block.
- The male and female step-free toilet facilities are located in the main entrance foyer on Level 2, on Level 2 of the South Block and on Level 2 and Level 5 of the Maternity Block.
- The male step-free toilet facilities are located on Level 1 of the South Block.
- The gender inclusive step-free toilet facilities are located on Level 1 of the Battle Block, on Level 2 of the Eye Block, on Level 3 of the South Block, on Level 1 of the North Block, on Level 2 of the Centre Block and on Level 4 of the Maternity Block.
- The female toilet facilities are located on Level 1 and Level 3 of the South Block.
-
Changing Places and Changing Facilities
View
- The Changing Places toilet facilities are located next to the Level 1 Main Entrance.
- Parent and baby changing facilities are located in the toilet with adaptations in the main entrance foyer on Level 2, within the toilet with adaptions and within the stoma friendly male and female cubicles on Level 2 of the South Block and within the stoma friendly toilets on Level 2 of the Centre Block.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Centre Block - Building Guide link (new tab) - click here.
