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The Eating Hub Restaurant and Delights Deli Bar and Takeaway - South Block

Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN

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Access Guide

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Getting To (The Eating Hub Restaurant and Delights Deli Bar and Takeaway)

  • The most accessible route from the Craven Road Multi-Storey Car Park - Levels 0-3 has step-free level access and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Eating Hub Restaurant and Delights Deli Bar and Takeaway is via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Eating Hub Restaurant and Delights Deli Bar and Takeaway is located on level 1 of the South Block.
  • The Eating Hub Restaurant and Delights Deli Bar and Takeaway is approximately 75m from the Centre Block - Lifts 25 and 26.
  • Enter via the Level 2 Main Entrance - Craven Road Multi-Storey Car Park and proceed straight ahead towards the main hospital reception.
  • Turn right down the corridor and down the slight slope.
  • Continue past the café and down to the double doors which open out into an open foyer.
  • Take the second set of doors on the left into the lift lobby.
  • Take a lift down to level 1.
  • As you exit the lift, turn right and follow the corridor into the South Block.
  • The entrance to the Eating Hub Restaurant and Delights Deli Bar and Takeaway is at the end of the corridor.
  • Internally the most accessible route has a lift, a slight ramp or slope, manual doors and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Craven Road Multi-Storey Car Park - Levels 0-3)

  • Car Park View
    • The car park is located on Craven Road.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 220cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 4m from the Level 2 Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level 0, 1, 2 and 3 of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • This is a pay on exit car park.
      Blue Badge holders can park for free if they verify their Blue Badge and car registration at the parking desk in the main entrance foyer on Level 2.
      Staff permit holders are to park on Levels 4-6 of the car park.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on Level 2 of the car park.

Entrance (Level 2 Main Entrance - Craven Road Multi-Storey Car Park)

  • This entrance is located on Level 2 of the Craven Road multi-storey car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 129cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 153cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 161cm.
  • The second set of doors have a high visual contrast.
  • The minimum width between the bollards is 152cm.
  • This entrance gives access to the main reception area on Level 2.

Lift (Centre Block - Lifts 25 and 26)

  • The lift surveyed is located along the Centre Block main corridor.
  • The distance from the Level 2 Main Entrance is 60m.
  • The most accessible route to the lift has a slight ramp or slope and doors permanently held open.
  • Level 1, Level 2 and Level 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 154cm (width) x 277cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (The Eating Hub Restaurant and Delights Deli Bar and Takeaway)

  • This entrance is located on level 1 of the South Block.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 126cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 140cm.
  • The doors have a high visual contrast.

Eating and Drinking (Delights Deli Bar and Takeaway)

  • Location and Access View
    • The Delights Deli Bar and Takeaway is located to the right from the Eating Hub Restaurant and Delights Deli Bar and Takeaway entrance.
    • The most accessible route has step-free level access.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are wall-mounted and digital.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the right from the Eating Hub Restaurant and Delights Deli Bar and Takeaway entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 80cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (The Eating Hub Restaurant)

  • Location and Access View
    • The Eating Hub Restaurant is located ahead from the Eating Hub Restaurant and Delights Deli Bar and Takeaway entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a medium visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 140cm.
  • Service View
    • This area has self service counters, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are digital and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The self-service counter was surveyed.
    • The counter is located ahead from the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas and benches.
    • Furniture available in this area includes: tables, coffee tables and booths.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.