Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Gallery Cafe

West Berkshire Community Hospital, Benham Hill, Thatcham, Berkshire, RG18 3AS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • The hospital is located on the east side of Newbury.
      There are two entrances by road to the Hospital.
      The South Entrance (Main Entrance) is located directly off the A4 London Road and The North Entrance is located of Turnpike Road.
    • There is a pay and display car park on site, including Blue Badge Bays and a drop off point at the main entrance.
  • By Bus View
    • There is a bus stop located near the Main Entrance (South). This bus stop is served by buses 41, 1 Jetback, 1A, B, C and D.
    • There is an onsite bus stop.
    • The onsite bus stop is located directly outside the main entrance.
    • The onsite bus stop is sheltered and seating without armrests is available.
      There is space for a wheelchair user.
    • The route from the onsite bus stop involves crossing a road with tactile paving on either side.
      The distance to the main entrance is approximately 30 metres.
  • By Train View
    • Newbury Racecourse train station is located approximately 1.1 miles (a 23 minute walk) away from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • Language interpreters are also available on the telephone on 0800 090 3647.
    Mobility scooter charging sockets are available when requested. There is no designated charging area.

Hospital Parking (West Berkshire Community Hospital)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 34m (37yd 7in) from the main entrance.
  • Comments View
    • Blue Badge holders should enter their registration on the touch screen at the main reception as shown in photographs 13 and 14.
    • Non Blue Badge holders should enter their registration on arrival and payment is on leaving the hospital, using the machines opposite the main reception desk as shown in photographs 15 and 16.
    • Payment can also be made via the 'Parkonomy' app Quoting location 8041.
    • Parking charges apply 07:00 - 18:00 Monday - Friday only.

Getting To (The Gallery Cafe)

  • The Gallery Cafe is/are located on the ground floor.
  • Access to The Gallery Cafe is via the main entrance.
  • Enter the hospital via the main entrance and turn left.
    The entrance to The Gallery Cafe is located at the end of the corridor on your left hand side.
  • There is step free access to The Gallery Cafe.
  • The Gallery Cafe is approximately 7m from the main entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (West Berkshire Community Hospital Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 149cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 149cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Opening Times (The Gallery Cafe)

  • Monday 07:30 - 16:00.
  • Tuesday 07:30 - 16:00.
  • Wednesday 07:30 - 16:00.
  • Thursday 07:30 - 16:00.
  • Friday 07:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located on the ground floor.
    • There is step-free access to the café.
    • For access there are double automatic doors which are permanently held open.
    • The width of the double doors is 137cm.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 92cm.
    • There is a moveable card machine available for payment.
    • There is a bell at the counter to attract attention, as shown in photograph 3. The height of the bell is 98cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also sofas.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located to the right from the main hospital entrance, along the main corridor.

Related Access Guides