You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 41 self-contained sheltered flats, a bookable guest flat, communal lounge and laundry room.
• Services / facilities within the grounds include communal garden.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Charlton.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Charlton.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is block paving.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park has moderate and steep slopes across its areas.
  • The access road to the scheme - Beacham Close - has a long moderate slope down towards the building.
  • There is a handrail to the left going up.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main doors open automatically.
• The doors are single width.
• The door opening is 80cm (2ft 7in) wide.

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• Comments View
  • From the outside the powered door is operated by key fob or by using the intercom.
  • The intercom is 130cm high.
  • There is a push pad to exit.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the car park to the right of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does not have handrails.
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 6 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp/slope does bypass the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • The pictures show part of the circulation area and the laundry room.

You are on Outside Access (Foyer Access to Garden). Skip to the next section.

Outside Access (Foyer Access to Garden)

• This information is for the entrance located from the rear of the entrance foyer to the garden.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 87cm (2ft 10in) wide.

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• Comments View
  • This entrance is for residents to access the private garden.

You are on Level Change (Foyer Access to Garden). Skip to the next section.

Level Change (Foyer Access to Garden)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the door down to the grass area at the rear of the building.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp or slope is 120cm (3ft 11in).

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• Comments View
  • This area of the garden is grassed and does not have paths.

You are on Communal Lounge. Skip to the next section.

Communal Lounge

• The communal lounge is located on the ground floor, to the right of the main entrance.
• There is a reading area off the main lounge area.
• The communal lounge has a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to used the hearing system.
• None of the tables or chairs are fixed.
• The chairs have armrests.
• There is a kitchen with serving hatch next to the lounge.
• The kitchen is used by residents and event organisers.
• From the lounge there is direct access to a patio with garden furniture.

You are on Outside Access (Lounge Access to Patio). Skip to the next section.

Outside Access (Lounge Access to Patio)

• This information is for the entrance located leading from the lounge to the patio.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 66cm (2ft 2in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
• Comments View
  • The door opening is reduced to 58cm by the door handle.
  • There is an easy slope on the patio.

You are on Guest Room. Skip to the next section.

Guest Room

• The guest room is located on the ground floor.
• The entrance door is 74cm wide.
• There is a lounge/ bedroom, kitchen and bathroom.
• The bathroom has a bath, sink and toilet.

You are on Accessible Bathroom. Skip to the next section.

Accessible Bathroom

• Accessible bathroom facilities are available.

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• Location and access View
  • It was possible to access the bathroom during the survey.
  • The bathroom is unisex.
  • The bathroom is not for the sole use of disabled people.
  • There is written or text signage on or near the accessible bathroom door.
  • The accessible bathroom is 10m (10yd 2ft) from the main entrance.
  • There is level access to the accessible bathroom.
• Features and dimensions View
  • A key is not required for the accessible bathroom.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the door is 77cm (2ft 6in).
  • The door weight is light.
  • The dimensions of the bathroom are 270cm x 330cm (8ft 10in x 10ft 10in).
  • The bathroom has a non slip floor.
  • Floor manoeuvring space is clear in the bathroom.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are not available.
  • There is not a coat hook.
• Position of fixtures View
  • There is a wash basin.
  • The wash basin height is 85cm (2ft 9in).
  • The tap type is lever.
  • There is not a mixer tap for the wash basin.
  • There are not mirrors in the accessible bathroom.
• Bath details View
  • There is a bath.
  • The height of the side of the bath from floor level is 62cm (2ft).
  • The height is not adjustable.
  • A hoist is available.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a shower over the bath.
  • There are not wall mounted handrails available.
• Wheel in shower details View
  • There is a wheel in shower.
  • The shower head height is adjustable.
  • The shower control type is lever.
  • The shower seat is flip down.
  • The flip down or fixed seat height is 55cm (1ft 10in).
  • There are not handrails available.
• Colour contrast and lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The lighting levels are bright.
• Comments View
  • There is a similar bathroom on the first floor.
  • This bathroom has a bath 48cm high, also with hoist.
  • Both bathrooms have a second flip down seat in a dry area.
  • All the seats have fold down armrests.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • The main staircase is opposite the main entrance.
  • There are two similar staircases at each end of the building.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located opposite the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 1.
• The lift is 4m (4yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 100cm x 230cm (3ft 3in x 7ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 10m (10yd 2ft) from the main entrance.
  • The accessible toilet is located on the left of the corridor, approaching the lounge.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is not a unisex toilet.
  • There are similar male and female toilets next to each other.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 180cm x 150cm (5ft 11in x 4ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 115cm (3ft 9in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There are drop down rails to both sides of the toilet.
  • Both toilets are fitted with Closomat units.
  • These have a built in wash and dry facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• The two toilets described are used by all residents and visitors.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.