You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include offices and reception for waste services.
• Services / facilities within the grounds include a MOT test centre.
• Related link Birchmere MOT Centre.
• Http://www.royalgreenwich.gov.uk/info/869/mot_testing/101/mot_test_centre

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• Comments View
  • The public may visit the main reception building for products from the waste services team or for meetings.
  • The MOT centre is used for servicing council fleet vehicles but is also open to the public.
  • MOT tests must be pre-booked.
  • Telephone: 020 8921 4561.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Abbeywood.
• The nearest DLR station is Woolwich Arsenal.

You are on Opening Times (Main Reception). Skip to the next section.

Opening Times (Main Reception)

• Monday 08:00 - 16:00.
• Tuesday 08:00 - 16:00.
• Wednesday 08:00 - 16:00.
• Thursday 08:00 - 16:00.
• Friday 08:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the left of the main building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 490cm (13ft 1in x 16ft 1in).
  • The nearest Blue Badge bay is 6m (6yd 1ft) from the main reception entrance.
  • The furthest Blue Badge bay is 18m (19yd 2ft) from the main reception entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The dropped kerbs might be blocked if the parking bays closest to the building are in use.
  • There are four bays to the left and four bays to the right of the main entrance.
  • As there is a one-way system in operation on the site, the right hand bays must be reached by first passing to the left and behind the main building.

You are on Outside Access (Pedestrian Entrance Gate). Skip to the next section.

Outside Access (Pedestrian Entrance Gate)

• This information is for the entrance located on Eastern Way.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 115cm (3ft 9in).

You are on Level Change (Pedestrian Entrance Gate). Skip to the next section.

Level Change (Pedestrian Entrance Gate)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.

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• Comments View
  • After the entrance gate, there is a walk of approximately 150m to reach the main reception entrance.
  • There are footprints painted on the footpath to mark the route, but the markers are generally faded and hard to see.
  • The route involves crossing the site access road and other vehicle access points.
  • There are dropped kerbs without tactile paving at crossings.
  • The footpath is narrow in places.

You are on Outside Access (Main Reception Entrance). Skip to the next section.

Outside Access (Main Reception Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 102cm (3ft 4in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 107cm (3ft 6in).

You are on Level Change (Main Reception Entrance). Skip to the next section.

Level Change (Main Reception Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.

You are on Reception (Main Building). Skip to the next section.

Reception (Main Building)

• The desk/counter is 2m (2yd 7in) from the main reception entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Outside Access (Cafeteria Entrance). Skip to the next section.

Outside Access (Cafeteria Entrance)

• This information is for the entrance located to the left of the main building, to the right of the MOT centre entrance.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 84cm (2ft 9in).

You are on Level Change (Cafeteria Entrance). Skip to the next section.

Level Change (Cafeteria Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.

You are on Outside Access (MOT Centre Entrance). Skip to the next section.

Outside Access (MOT Centre Entrance)

• This information is for the entrance located to the right of the vehicle service bays, to the left of the main building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 132cm (4ft 4in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 133cm (4ft 4in).

You are on Level Change (MOT Centre Entrance). Skip to the next section.

Level Change (MOT Centre Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.

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• Comments View
  • The dropped kerb creates a crosswise slope on the approach to the entrance.

You are on Reception (MOT Centre). Skip to the next section.

Reception (MOT Centre)

• The desk/counter is 5m (5yd 1ft) from the MOT centre entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There is a waiting area next to the reception which has seats without armrests.
  • The public are not permitted into the vehicle testing area.
  • The MOT procedure can be watched on a TV screen above the seating area.
  • Customers can also choose to wait in the cafeteria in the main building, using the entrance next to the MOT centre entrance.

You are on Inside Access (Main Building). Skip to the next section.

Inside Access (Main Building)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • There is a waiting area in the entrance foyer and on the first floor.
  • There is seating without armrests in both areas.

You are on Eating and Drinking (Cafeteria). Skip to the next section.

Eating and Drinking (Cafeteria)

• The following information is for the cafe.
• The cafe is located on the ground floor of the main building.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 25m (27yd 1ft) from the caferteria entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are food and drink vending machines available when the cafeteria is closed.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the corridor, ahead from the main reception entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 5m (5yd 1ft) from the main reception entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Toilet (Main Building). Skip to the next section.

Accessible Toilet (Main Building)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the main reception entrance.
  • This accessible toilet is located to the right of the corridor, ahead from the main reception entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from main reception.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 160cm x 215cm (5ft 3in x 7ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There was some medical equipment stored in the room at the time of our survey which restricted the transfer space.

You are on Standard Shower. Skip to the next section.

Standard Shower

• Shower facilities are available.
• The shower(s) surveyed is/are located in the male and female standard toilets near to the cafeteria.
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a deep step.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located off the corridor, ahead from the main reception entrance.
  • The female and male toilets are approximately 8m (8yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.
• Comments View
  • There are additional standard male and female toilets off the corridor between the cafeteria entrance and the cafeteria.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located to the edge of the car parking areas.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.