Access Guide
Overview
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About
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- Facilities available in the venue include: a nursery, a hall, a clinical room, and meeting rooms.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Woolwich Arsenal.
- This station has step-free access.
- The nearest DLR station is Woolwich Arsenal.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via slopes: the corridor on the first floor.
- There are manual doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- The ground and first floors can be accessed via a standard lift and stairs.
- There is a slight slope on the approach from the Blue Badge parking bay to the main entrance.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: large print.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on the ground floor left of the entrance hall, and on the first floor.
- The transfer space varies between left and right in the toilets with adaptations.
- Shared step-free standard toilet facilities are located off the ground floor entrance hall.
- Shared step-free standard toilet facilities are located on the first floor.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations on the first floor.
Parking
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Car Park
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- The car park is located at the front of the venue, off Brumwell Avenue.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay has faded markings.
- The Blue Badge parking bay dimensions are 350cm (width) x 500cm (depth).
- There are no hatched/marked zones around the Blue Badge parking bay.
- The nearest designated bay is 6m from the main entrance.
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Charges and Restrictions
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- This car park is for staff and Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
Entrance (Pedestrian Gate)
- This entrance is located at the side of the venue, on Brookhill Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 122cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free access via a very easy slope as you enter.
Entrance (Main)
- This entrance is located at the front of the venue.
- The approach to the entrance has uneven surfaces and a bollard.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 107cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 132cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 152cm.
- There is a slight slope on the approach from the Blue Badge parking bay to the main entrance.
Reception
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Location
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- The reception is located directly ahead after the entrance.
- The distance from the main entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 115cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have step-free access via slopes: the corridor on the first floor.
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Circulation
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- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests and sofas.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located in the entrance foyer, to the right of reception.
- The distance from the main entrance is 6m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 138cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located in the entrance foyer, to the right of reception.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey.
- There is a gate at the foot of the stairs between the ground and first floors, with a width of 100cm.
Outdoor Spaces
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About
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- The following is available in this area: a playground.
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Getting Around
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- There are no footpaths.
- Surface types include: tarmac.
- There is seating available for people to rest.
- There is step-free level access throughout all areas.
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Playground
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- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sliding, sensory (visual, audible, or tactile) and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are firm and even.
- Routes around the play equipment are less than 150cm wide.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location
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- The toilet surveyed is located in the entrance foyer to the left of the toilet with adaptations.
- The distance from the main entrance is 6m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 220cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 180cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
