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Community Association of New Eltham

New Eltham Library, Southwood Road, New Eltham, London, SE9 3QT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
    • Female and male step-free standard toilet facilities are located ahead, to the left of the dining room.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located off Footscray Road.
    • The name of the car park is New Eltham Station Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Access Points and Turnstiles

  • Access Points View
    • There are 2 access points to the venue.
    • The access points are located off Southwood Road and Footscray Road .
    • All access points are step-free.
    • The approach to the access points may include uneven surfaces and bollards.
    • The access points are not clearly signed.
    • The access points include open gaps.
    • All gaps are at least 150cm wide.

Entrance (Main Entrance)

  • This entrance is located off Southwood Road and Footscray Road intersection.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There are 5 steps as you enter.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 145cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors open towards you.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Entrance (Library)

  • This entrance is located to the front, as you enter.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 144cm.
  • The doors have a low colour contrast.
  • There are fixed barriers at the entrance.
  • The maximum width between them is 107cm.

Reception (Library)

  • Location View
    • The reception is located to the right as you enter.
    • The distance from the library entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 95cm.
    • There is a lowered section at the desk (a writing shelf).
    • The height of the lowered section is 74cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • Some flooring is shiny.
    • Lighting levels vary due to the use of large glazed walls.

Library

  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny and patterned.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this library includes: chairs without armrests, armchairs and sofas.
  • Furniture available in the library includes: tables and desks.
  • Some tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • Lighting levels vary due to the use of large glazed walls.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 119cm to 144cm from the floor.
  • The touchscreen has the following accessibility aids: colour contrast.
  • This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
  • Auxiliary aids available in this library include: large letter key keyboards.

Computer Room

  • The room is located ahead, to the right as you enter.
  • The distance from the library entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 108cm.
  • The doors have a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: tables and desks.
  • The desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Meeting Room

  • The room is located to the left, as you enter the Computer Room.
  • The distance from the library entrance is 18m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 152cm.
  • The doors have a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.

Pope St. Room

  • The room is located to the left, as you enter.
  • The distance from the main entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (Dining Room)

  • Location and Access View
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 80cm.
    • There is a small lip on the threshold of the opening .
    • The door has a high colour contrast.
  • Order and Payment View
    • This area has a self-service counter.
    • The self-service counter was surveyed.
    • The counter is located to the left as you enter the dining room.
    • There is step-free level access to the counter.
    • The height of the counter is 79cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Service View
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Kitchen

  • The kitchen is located to the left, as you enter the dining room.
  • There is step-free level access into the kitchen.
  • There is a single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • The width of the opening is 70cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The work surface is 92cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 92cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 92cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a two handled cup.
  • The following appliances are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels vary due to the use of large glazed walls.

Standard Toilet Facilities (Male)

  • The male standard toilet facilities were surveyed.
  • The toilet is located ahead, to the left of the dining room.
  • The distance from the dining room entrance is 6m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 64cm.
  • There is a second door.
  • The door opens inwards and has a high colour contrast.
  • The doors are easy to open.
  • The width of the opening is 64cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities available are a wash basin and a soap dispenser.
  • The wash basin has a twist/turn mixer tap.
  • Hand drying facilities include: a wall mounted towel dispenser.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is an identical female standard toilet located next to the male toilet.

Outdoor Spaces

  • About View
    • The following is available in this area: a grassed play area.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: tarmac.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There is no signage in this area.
    • There are some seats situated along the paths for people to rest.
    • There is step-free level access throughout all areas.